Customer Service Representative Jobs in Millsboro, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 36 Jobs

Bilingual Customer Service Representative

  • Millsboro, DE
  • 1 day ago
  • Millsboro, DE
  • 1 day ago

Overview We are currently looking for a Bilingual (fluent in Spanish and English) Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention...

Customer Service Rep

  • Salisbury, MD (24 miles from Millsboro, DE)
  • 2 days ago
  • Salisbury, MD (24 miles from Millsboro, DE)
  • 2 days ago

Atlantic Tractor Salisbury, Maryland Purpose: Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address...

Full Time Assistant Customer Service Manager DLT

  • Selbyville, DE (11 miles from Millsboro, DE)
  • 6 days ago
  • Selbyville, DE (11 miles from Millsboro, DE)
  • 6 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service Associate

  • Berlin, MD (17 miles from Millsboro, DE)
  • 6 days ago
  • Berlin, MD (17 miles from Millsboro, DE)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Millsboro, DE
  • 9 days ago
  • Millsboro, DE
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Body Shop Customer Support Specialist - Salisbury Collision

  • Salisbury, MD (24 miles from Millsboro, DE)
  • 11 days ago
  • Salisbury, MD (24 miles from Millsboro, DE)
  • 11 days ago

Income Ranges from $15 to $18 per hour. Address: 520 East Naylor Rd. Salisbury, MD 21804 / Contact 302-648-JOBS (5627) with any questions. Body Shop Customer Support Specialist / Collision Center...

Medical Customer Service

  • Salisbury, MD (24 miles from Millsboro, DE)
  • 14 days ago
  • Salisbury, MD (24 miles from Millsboro, DE)
  • 14 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Eyewear Customer Service/Sales Advisor Part Time

  • Georgetown, DE (10 miles from Millsboro, DE)
  • 15 days ago
  • Georgetown, DE (10 miles from Millsboro, DE)
  • 15 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Agent, Cross Functional (Part-Time)

  • Salisbury, MD (24 miles from Millsboro, DE)
  • 15 days ago
  • Salisbury, MD (24 miles from Millsboro, DE)
  • 15 days ago

We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...

Customer Service Associate

  • Delmar, DE (17 miles from Millsboro, DE)
  • 17 days ago
  • Delmar, DE (17 miles from Millsboro, DE)
  • 17 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE (11 miles from Millsboro, DE)
  • 29 days ago
  • Rehoboth Beach, DE (11 miles from Millsboro, DE)
  • 29 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Salisbury, MD (24 miles from Millsboro, DE)
  • 30+ days ago
  • Salisbury, MD (24 miles from Millsboro, DE)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Eyewear Customer Service/Sales Advisor

  • Seaford, DE (18 miles from Millsboro, DE)
  • 30+ days ago
  • Seaford, DE (18 miles from Millsboro, DE)
  • 30+ days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

  • Seaford, DE (18 miles from Millsboro, DE)
  • 30+ days ago
  • Seaford, DE (18 miles from Millsboro, DE)
  • 30+ days ago

Fidelity Power Systems, oneof the nation's largest distributors of Kohler Generators and Power Systems, isseeking a seasoned Operations Manager to join our growing teamoperating at our Seaford, DE...

Seasonal Retail Sales Associate

  • Lewes, DE (12 miles from Millsboro, DE)
  • 60+ days ago
  • Lewes, DE (12 miles from Millsboro, DE)
  • 60+ days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Demographic Data for Millsboro, DE

Moving to Millsboro, DE? Find some basic demographic data about Millsboro, DE below.


Local
National
32,520
554
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Millsboro, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Millsboro, DE offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Millsboro, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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