Customer Service Representative Jobs in Claymont, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (16 miles from Claymont, DE)
- 27 days ago
- West Chester, PA (16 miles from Claymont, DE)
- 27 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Rep(04796) - 2308 West Oregon Ave.
- Philadelphia, PA (18 miles from Claymont, DE)
- moments ago
- Philadelphia, PA (18 miles from Claymont, DE)
- moments ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service & E-Commerce Supervisor - Full Time
- Newtown Square, PA (13 miles from Claymont, DE)
- moments ago
- Newtown Square, PA (13 miles from Claymont, DE)
- moments ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Mullica Hill, NJ (13 miles from Claymont, DE)
- 1 hour ago
- Mullica Hill, NJ (13 miles from Claymont, DE)
- 1 hour ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Mechanical Desk Engineer DE - Mobility Customer Service
- New Castle, DE (13 miles from Claymont, DE)
- 1 hour ago
- New Castle, DE (13 miles from Claymont, DE)
- 1 hour ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Automotive Customer Service Advisor
- Wilmington, DE (6 miles from Claymont, DE)
- 7 hours ago
- Wilmington, DE (6 miles from Claymont, DE)
- 7 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Gate Agent (Full-Time)
- Philadelphia, PA (18 miles from Claymont, DE)
- 7 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 7 hours ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
- Philadelphia, PA (18 miles from Claymont, DE)
- 10 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 10 hours ago
Join our vibrant team as a Customer Service Attendant, where you'll be the heart of our restaurants exceptional dining experience! As the first point of contact for our valued guests, youll create...
Customer Service - Exit Booth Agent - Philadelphia International Airport
- Philadelphia, PA (18 miles from Claymont, DE)
- 10 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 10 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative II
- Kng of Prussa, PA (20 miles from Claymont, DE)
- 20 hours ago
- Kng of Prussa, PA (20 miles from Claymont, DE)
- 20 hours ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Customer Service Representative - Part Time
- Philadelphia, PA (18 miles from Claymont, DE)
- 21 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 21 hours ago
**Responsibilities:**Under the direct supervision of the operations supervisor, the customer service representative is responsible for responding to a diverse membership and their providers, as well...
Part Time - Customer Service Associate - Tool Rental - Flexible
- Philadelphia, PA (18 miles from Claymont, DE)
- 22 hours ago
- Philadelphia, PA (18 miles from Claymont, DE)
- 22 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Pharmacy Customer Service Associate
- Newark, DE (18 miles from Claymont, DE)
- 22 hours ago
- Newark, DE (18 miles from Claymont, DE)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04811) - 143 S gulph Rd
- King of Prussia, PA (20 miles from Claymont, DE)
- 23 hours ago
- King of Prussia, PA (20 miles from Claymont, DE)
- 23 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04515) - 1299 N Delsea Dr
- Glassboro, NJ (18 miles from Claymont, DE)
- 23 hours ago
- Glassboro, NJ (18 miles from Claymont, DE)
- 23 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Demographic Data for Claymont, DE
Moving to Claymont, DE? Find some basic demographic data about Claymont, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Claymont, DE
Highest Education Level
Customer Service Representatives in Claymont, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »