Customer Service Representative Jobs in Windsor, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 134 Jobs

Client Service Representative - Primary Care

  • Pieper Veterinary
  • Middletown, CT (20 miles from Windsor, CT)
  • 3 days ago
  • Middletown, CT (20 miles from Windsor, CT)
  • 3 days ago

Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...

In Person

Customer Care Specialist

  • East Hartford, CT (5 miles from Windsor, CT)
  • 11 hours ago
  • East Hartford, CT (5 miles from Windsor, CT)
  • 11 hours ago

Minimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....

In Person

Veterinary Client Service Representative - 2nd Shift - ER / Specialty

  • Pieper Veterinary
  • Middletown, CT (20 miles from Windsor, CT)
  • 12 hours ago
  • Middletown, CT (20 miles from Windsor, CT)
  • 12 hours ago

Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...

In Person

Customer Account Representative

  • Rent A Center
  • Springfield, MA (17 miles from Windsor, CT)
  • 19 hours ago
  • Springfield, MA (17 miles from Windsor, CT)
  • 19 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...

In Person

BNT Cromwell - Customer Service Representative

  • BAPCOR LIMITED
  • Cromwell, CT (17 miles from Windsor, CT)
  • 23 hours ago
  • Cromwell, CT (17 miles from Windsor, CT)
  • 23 hours ago

Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...

In Person

Customer Care Specialist

  • AFLAC
  • Windsor, CT
  • 23 hours ago
  • Windsor, CT
  • 23 hours ago

Salary Range: $37,440 - $51,500 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...

In Person

Customer Care Advocate

  • Regalrexnord
  • New Hartford, CT (18 miles from Windsor, CT)
  • 1 day ago
  • New Hartford, CT (18 miles from Windsor, CT)
  • 1 day ago

SUMMARY: The ideal candidate will provide technical, professional customer support in a timely manner consistent with established policies, procedures, and company direction. Provide world-class...

In Person

Customer Service Representative

  • TRUMPF
  • Farmington, CT (13 miles from Windsor, CT)
  • 1 day ago
  • Farmington, CT (13 miles from Windsor, CT)
  • 1 day ago

Job Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...

Remote

Customer Service

  • DollarTree
  • Agawam, MA (14 miles from Windsor, CT)
  • 2 days ago
  • Agawam, MA (14 miles from Windsor, CT)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

In Person

Customer Service

  • KFC
  • Westfield, MA (22 miles from Windsor, CT)
  • 2 days ago
  • Westfield, MA (22 miles from Windsor, CT)
  • 2 days ago

Order Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail. Guest Interaction: Provide top-notch guest experience through friendly interactions,...

In Person

Customer Care/Call Center Customer Care Specialist Inter

  • East Hartford, CT (5 miles from Windsor, CT)
  • 2 days ago
  • East Hartford, CT (5 miles from Windsor, CT)
  • 2 days ago

Minimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....

In Person

Customer Support Representative

  • Kelly Services
  • Avon, CT (11 miles from Windsor, CT)
  • 3 days ago
  • Avon, CT (11 miles from Windsor, CT)
  • 3 days ago

Customer Support Representative Apply Now Applied To save a job sign in or get started Job ID: 10242347 Posted today Back Avon, CT, US Office High School or equivalent Full Time, Temp to Hire...

In Person

Customer Service

  • Kelly Services
  • Avon, CT (11 miles from Windsor, CT)
  • 3 days ago
  • Avon, CT (11 miles from Windsor, CT)
  • 3 days ago

Hours for this Customer Service Representative are 10:00am - 6pm or 11:00am - 7:00pm Pay for this Customer Service Representative position is 19.00 per hour Apply today for this great job!...

In Person

Customer Service Representative/Admin Support

  • Aston Carter
  • Enfield, CT (10 miles from Windsor, CT)
  • 3 days ago
  • Enfield, CT (10 miles from Windsor, CT)
  • 3 days ago

We're actively hiring a Customer Service Representative to join our onsite team in Enfield, CT....

Hybrid In Person

Customer Care Advocate Intake Cary NC Bloomfield CT Warwick RI Oriskany NY Omaha NE 6 15 2026

  • MetLife, Inc.
  • Bloomfield, CT (4 miles from Windsor, CT)
  • 3 days ago
  • Bloomfield, CT (4 miles from Windsor, CT)
  • 3 days ago

Higher education or professional certification Insurance or financial service industry experience Prior call center experience High School Diploma or GED The expected salary for this position is 41,600...

In Person

Demographic Data for Windsor, CT

Moving to Windsor, CT? Find some basic demographic data about Windsor, CT below.


Local
National
29,458
744
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Windsor, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Windsor, CT offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Windsor, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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