Customer Service Representative Jobs in Trumbull, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 73 Jobs

Pro Customer Service/Sales

  • Home Depot
  • Derby, CT (7 miles from Trumbull, CT)
  • 1 day ago
  • Derby, CT (7 miles from Trumbull, CT)
  • 1 day ago

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...

In Person

Customer Service Representative - The Sono Collection

  • Nordstrom
  • Norwalk, CT (15 miles from Trumbull, CT)
  • 2 days ago
  • Norwalk, CT (15 miles from Trumbull, CT)
  • 2 days ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

In Person

Customer Service

  • Randstad
  • Wallingford, CT (24 miles from Trumbull, CT)
  • 2 days ago
  • Wallingford, CT (24 miles from Trumbull, CT)
  • 2 days ago

We are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....

In Person

Manager II Customer Service

  • Hubbell Power Systems, Inc.
  • Shelton, CT (5 miles from Trumbull, CT)
  • 2 days ago
  • Shelton, CT (5 miles from Trumbull, CT)
  • 2 days ago

Manager II Customer Service Date: May 26, 2026 Location: Taguig City, PH, 1631 #job-location.job-location-inline Company: Hubbell Incorporated Job Overview The Engagement & Customer Delivery...

In Person

Part-Time Cashier/Customer Service

  • Curtiss Ryan Honda
  • Shelton, CT (5 miles from Trumbull, CT)
  • 3 days ago
  • Shelton, CT (5 miles from Trumbull, CT)
  • 3 days ago

Part Time Job Opportunity Cashier / Customer Service Representative Wages commensurate with experience with a review in 90 days 17 years of age minimum with valid driver license Background check, drug...

In Person Part Time

Senior Customer Service Account Specialist

  • Henkel
  • Stamford, CT (22 miles from Trumbull, CT)
  • 3 days ago
  • Stamford, CT (22 miles from Trumbull, CT)
  • 3 days ago

About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...

Hybrid

Customer Service - Self Storage Manager

  • Public Storage
  • Bridgeport, CT (6 miles from Trumbull, CT)
  • 5 days ago
  • Bridgeport, CT (6 miles from Trumbull, CT)
  • 5 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Dispatcher

  • Employbridge
  • Wallingford, CT (24 miles from Trumbull, CT)
  • 5 days ago
  • Wallingford, CT (24 miles from Trumbull, CT)
  • 5 days ago

WESTAFF IS HIRING A DISPATCHER IN WALLINGFORD! Pay: $23.00/hour Duration: 3-month assignment (may be extended) Start: ASAP Schedule: Monday, Wednesday, Thursday, Friday, Saturday 10:30 AM - 7:00...

In Person

Client Service Specialist

  • Franklin Templeton Investments
  • Stamford, CT (22 miles from Trumbull, CT)
  • 6 days ago
  • Stamford, CT (22 miles from Trumbull, CT)
  • 6 days ago

OShaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress...

Hybrid

Customer Service Specialist

  • Sherwin Williams
  • New Haven, CT (14 miles from Trumbull, CT)
  • 6 days ago
  • New Haven, CT (14 miles from Trumbull, CT)
  • 6 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Customer Service - Order Entry

  • Adecco USA, Inc.
  • Danbury, CT (15 miles from Trumbull, CT)
  • 6 days ago
  • Danbury, CT (15 miles from Trumbull, CT)
  • 6 days ago

Home Customer Service - Order Entry Call Center & Customer Service $ 20 - $ 25 / Hour location_on Danbury, Connecticut acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

In Person

BTS Customer Support Specialist

  • Assa Abloy
  • New Haven, CT (14 miles from Trumbull, CT)
  • 7 days ago
  • New Haven, CT (14 miles from Trumbull, CT)
  • 7 days ago

Are you someone who enjoys solving problems, learning new software, and helping people succeed? Do you thrive in an environment where every day brings something different? ASSA ABLOY is looking...

In Person

Customer Service Rep(09533) - 1044 Main Street

  • Domino's Pizza
  • Watertown, CT (23 miles from Trumbull, CT)
  • 8 days ago
  • Watertown, CT (23 miles from Trumbull, CT)
  • 8 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Customer Service Rep(03927) - 144 Oxford Rd

  • Domino's Pizza
  • Oxford, CT (12 miles from Trumbull, CT)
  • 8 days ago
  • Oxford, CT (12 miles from Trumbull, CT)
  • 8 days ago

Company Description Job Description Customer Service Representative Qualifications Additional Information...

In Person

Customer Service Sales Support

  • Elite Placement Group LLC
  • Shelton, CT (5 miles from Trumbull, CT)
  • 8 days ago
  • Shelton, CT (5 miles from Trumbull, CT)
  • 8 days ago

Customer Service Sales Support Shelton, CT Customer & Sales Support Position Overview We are looking for a motivated and customer-focused professional to join our team as a Customer & Sales...

In Person

Demographic Data for Trumbull, CT

Moving to Trumbull, CT? Find some basic demographic data about Trumbull, CT below.


Local
National
36,835
889
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Trumbull, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Trumbull, CT offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Trumbull, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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