Customer Service Representative Jobs in Milford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Manufacturing
- New Haven, CT (9 miles from Milford, CT)
- 6 hours ago
- New Haven, CT (9 miles from Milford, CT)
- 6 hours ago
We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...
- Monroe, CT (13 miles from Milford, CT)
- 13 hours ago
- Monroe, CT (13 miles from Milford, CT)
- 13 hours ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Rep(09536) -286 Greenwood Ave
- Bethel, CT (21 miles from Milford, CT)
- 16 hours ago
- Bethel, CT (21 miles from Milford, CT)
- 16 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(03635) - 271 route 25a
- Mount Sinai, NY (19 miles from Milford, CT)
- 16 hours ago
- Mount Sinai, NY (19 miles from Milford, CT)
- 16 hours ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
Customer Service Rep(03468) - 2229 Route 112 Unit I
- Coram, NY (23 miles from Milford, CT)
- 16 hours ago
- Coram, NY (23 miles from Milford, CT)
- 16 hours ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
Customer Service Rep(04044)36 Tamarack Ave.
- Danbury, CT (24 miles from Milford, CT)
- 1 day ago
- Danbury, CT (24 miles from Milford, CT)
- 1 day ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Representative
- Kings Park, NY (24 miles from Milford, CT)
- 2 days ago
- Kings Park, NY (24 miles from Milford, CT)
- 2 days ago
Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...
Customer Service Representative
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
- Monroe, CT (13 miles from Milford, CT)
- 2 days ago
Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New...
Lab Customer Service Representative
- New Haven, CT (9 miles from Milford, CT)
- 3 days ago
- New Haven, CT (9 miles from Milford, CT)
- 3 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
HVAC Dispatcher / Customer Service Representative (CSR)
- Milford, CT
- 3 days ago
- Milford, CT
- 3 days ago
HVAC Dispatcher / Customer Service Representative (CSR) Modern Heating and Air Milford, CT, USA 5 days ago Quick Job type Full-time Quick Job description Job Title : HVAC Dispatcher / Customer Service...
Customer Service Representative I
- Orange, CT (4 miles from Milford, CT)
- 3 days ago
- Orange, CT (4 miles from Milford, CT)
- 3 days ago
A 90 Degree Benefits Company Customer Service Representative I Easy Apply Orange, CT Easy Apply Do you want to leave work knowing you made a difference?...
Customer Service Representative
- Branford, CT (14 miles from Milford, CT)
- 3 days ago
- Branford, CT (14 miles from Milford, CT)
- 3 days ago
Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting customers Following up with...
Pharmacy Customer Service Associate
- Branford, CT (14 miles from Milford, CT)
- 4 days ago
- Branford, CT (14 miles from Milford, CT)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Waterbury, CT (24 miles from Milford, CT)
- 4 days ago
- Waterbury, CT (24 miles from Milford, CT)
- 4 days ago
Under the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication,...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Kings Park, NY (24 miles from Milford, CT)
- 4 days ago
- Kings Park, NY (24 miles from Milford, CT)
- 4 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Demographic Data for Milford, CT
Moving to Milford, CT? Find some basic demographic data about Milford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Milford, CT
Highest Education Level
Customer Service Representatives in Milford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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