Customer Service Representative Jobs in Fairfield, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Home Depot
- Derby, CT (14 miles from Fairfield, CT)
- 1 day ago
- Derby, CT (14 miles from Fairfield, CT)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Nesconset, NY (23 miles from Fairfield, CT)
- 1 day ago
- Nesconset, NY (23 miles from Fairfield, CT)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative - The Sono Collection
- Nordstrom
- Norwalk, CT (8 miles from Fairfield, CT)
- 2 days ago
- Norwalk, CT (8 miles from Fairfield, CT)
- 2 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person- Hubbell Power Systems, Inc.
- Shelton, CT (12 miles from Fairfield, CT)
- 2 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 2 days ago
Manager II Customer Service Date: May 26, 2026 Location: Taguig City, PH, 1631 #job-location.job-location-inline Company: Hubbell Incorporated Job Overview The Engagement & Customer Delivery...
In PersonPart-Time Cashier/Customer Service
- Curtiss Ryan Honda
- Shelton, CT (12 miles from Fairfield, CT)
- 3 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 3 days ago
Part Time Job Opportunity Cashier / Customer Service Representative Wages commensurate with experience with a review in 90 days 17 years of age minimum with valid driver license Background check, drug...
In Person Part TimeSenior Customer Service Account Specialist
- Henkel
- Stamford, CT (15 miles from Fairfield, CT)
- 3 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 3 days ago
About this Position At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite,...
Hybrid- Franklin Templeton Investments
- Stamford, CT (15 miles from Fairfield, CT)
- 6 days ago
- Stamford, CT (15 miles from Fairfield, CT)
- 6 days ago
OShaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress...
Hybrid- Sherwin Williams
- New Haven, CT (20 miles from Fairfield, CT)
- 6 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service - Order Entry
- Adecco USA, Inc.
- Danbury, CT (17 miles from Fairfield, CT)
- 6 days ago
- Danbury, CT (17 miles from Fairfield, CT)
- 6 days ago
Home Customer Service - Order Entry Call Center & Customer Service $ 20 - $ 25 / Hour location_on Danbury, Connecticut acute Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...
In PersonBTS Customer Support Specialist
- Assa Abloy
- New Haven, CT (20 miles from Fairfield, CT)
- 7 days ago
- New Haven, CT (20 miles from Fairfield, CT)
- 7 days ago
Are you someone who enjoys solving problems, learning new software, and helping people succeed? Do you thrive in an environment where every day brings something different? ASSA ABLOY is looking...
In PersonCustomer Service Rep(03927) - 144 Oxford Rd
- Domino's Pizza
- Oxford, CT (19 miles from Fairfield, CT)
- 8 days ago
- Oxford, CT (19 miles from Fairfield, CT)
- 8 days ago
Company Description Job Description Customer Service Representative Qualifications Additional Information...
In PersonCustomer Service Sales Support
- Elite Placement Group LLC
- Shelton, CT (12 miles from Fairfield, CT)
- 8 days ago
- Shelton, CT (12 miles from Fairfield, CT)
- 8 days ago
Customer Service Sales Support Shelton, CT Customer & Sales Support Position Overview We are looking for a motivated and customer-focused professional to join our team as a Customer & Sales...
In PersonCustomer Service Rep(03601) - 1079 route 25a
- Domino's Pizza
- Stony Brook, NY (20 miles from Fairfield, CT)
- 9 days ago
- Stony Brook, NY (20 miles from Fairfield, CT)
- 9 days ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
In PersonCustomer Service Rep(03617) - 2430 middle country road
- Domino's Pizza
- Centereach, NY (23 miles from Fairfield, CT)
- 9 days ago
- Centereach, NY (23 miles from Fairfield, CT)
- 9 days ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
In PersonCustomer Service Rep(03621) - 379 Rt 25a
- Domino's Pizza
- Rocky Point, NY (24 miles from Fairfield, CT)
- 9 days ago
- Rocky Point, NY (24 miles from Fairfield, CT)
- 9 days ago
Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...
In PersonDemographic Data for Fairfield, CT
Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fairfield, CT
Highest Education Level
Customer Service Representatives in Fairfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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