Customer Service Representative Jobs in Cheshire, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (16 miles from Cheshire, CT)
- 12 days ago
- Horton International, LLC
- Farmington, CT (16 miles from Cheshire, CT)
- 12 days ago
Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...
Veterinary Client Service Representative - Primary Care
- Stratford, CT (21 miles from Cheshire, CT)
- 13 days ago
- Stratford, CT (21 miles from Cheshire, CT)
- 13 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Sales Associate - Connecticut - Sports Medicine
- New Haven, CT (13 miles from Cheshire, CT)
- 5 hours ago
- New Haven, CT (13 miles from Cheshire, CT)
- 5 hours ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Customer Service Associate - Temporary
- Berlin, CT (9 miles from Cheshire, CT)
- 19 hours ago
- Berlin, CT (9 miles from Cheshire, CT)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Manufacturing
- New Haven, CT (13 miles from Cheshire, CT)
- 23 hours ago
- New Haven, CT (13 miles from Cheshire, CT)
- 23 hours ago
We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...
Customer Service / Calling Customers
- New Britain, CT (12 miles from Cheshire, CT)
- 1 day ago
- New Britain, CT (12 miles from Cheshire, CT)
- 1 day ago
Customer Service / Calling Customers (New Britain) K & S Wholesale compensation: $20 per hour employment type: experience level: mid level job title: Customer service Calling clients from Office...
- Monroe, CT (20 miles from Cheshire, CT)
- 1 day ago
- Monroe, CT (20 miles from Cheshire, CT)
- 1 day ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Registered Client Service Associate
- Glastonbury, CT (22 miles from Cheshire, CT)
- 1 day ago
- Glastonbury, CT (22 miles from Cheshire, CT)
- 1 day ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...
- Plainville, CT (12 miles from Cheshire, CT)
- 1 day ago
- Plainville, CT (12 miles from Cheshire, CT)
- 1 day ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Customer Service Rep(04058) - 639 Farmington ave
- Bristol, CT (12 miles from Cheshire, CT)
- 1 day ago
- Bristol, CT (12 miles from Cheshire, CT)
- 1 day ago
Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....
Pharmacy Customer Service Associate
- West Hartford, CT (19 miles from Cheshire, CT)
- 1 day ago
- West Hartford, CT (19 miles from Cheshire, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep & Pizza Maker (Dominos #4052 - 370 S. Main St., Middletown, CT, 06457
- Middletown, CT (13 miles from Cheshire, CT)
- 2 days ago
- Middletown, CT (13 miles from Cheshire, CT)
- 2 days ago
You got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you?That's right, we live to beat the rush and make it possible to...
- Middletown, CT (13 miles from Cheshire, CT)
- 2 days ago
- Middletown, CT (13 miles from Cheshire, CT)
- 2 days ago
449434BR** **Auto req ID:** 449434BR **Company:** BEST CLEANERS **Job Code:** CustomerService CustomerService **Job Description:** + Provide superior, friendly service to all of our customers. +...
- Glastonbury, CT (22 miles from Cheshire, CT)
- 2 days ago
- Glastonbury, CT (22 miles from Cheshire, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Calling Customers
- New Britain, CT (12 miles from Cheshire, CT)
- 2 days ago
- New Britain, CT (12 miles from Cheshire, CT)
- 2 days ago
Calling clients from Office Telephone to introduce & sell products and maintaining call database for clients/ follow ups. Business sells all kind of cell phone accessories and toys and has its own...
Demographic Data for Cheshire, CT
Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cheshire, CT
Highest Education Level
Customer Service Representatives in Cheshire, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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