Customer Service Representative Jobs in Cheshire, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 150 Jobs
Horton International, LLC

Customer Service Agent ( Licensed P & C )

Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...

Veterinary Client Service Representative - Primary Care

  • Stratford, CT (21 miles from Cheshire, CT)
  • 13 days ago
  • Stratford, CT (21 miles from Cheshire, CT)
  • 13 days ago

Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...

Sales Associate - Connecticut - Sports Medicine

  • New Haven, CT (13 miles from Cheshire, CT)
  • 5 hours ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 5 hours ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Service Associate - Temporary

  • Berlin, CT (9 miles from Cheshire, CT)
  • 19 hours ago
  • Berlin, CT (9 miles from Cheshire, CT)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Manufacturing

  • New Haven, CT (13 miles from Cheshire, CT)
  • 23 hours ago
  • New Haven, CT (13 miles from Cheshire, CT)
  • 23 hours ago

We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...

Customer Service / Calling Customers

  • New Britain, CT (12 miles from Cheshire, CT)
  • 1 day ago
  • New Britain, CT (12 miles from Cheshire, CT)
  • 1 day ago

Customer Service / Calling Customers (New Britain) K & S Wholesale compensation: $20 per hour employment type: experience level: mid level job title: Customer service Calling clients from Office...

Customer Service Rep

  • Monroe, CT (20 miles from Cheshire, CT)
  • 1 day ago
  • Monroe, CT (20 miles from Cheshire, CT)
  • 1 day ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Registered Client Service Associate

  • Glastonbury, CT (22 miles from Cheshire, CT)
  • 1 day ago
  • Glastonbury, CT (22 miles from Cheshire, CT)
  • 1 day ago

Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...

Member Service Representative

  • Plainville, CT (12 miles from Cheshire, CT)
  • 1 day ago
  • Plainville, CT (12 miles from Cheshire, CT)
  • 1 day ago

YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...

Customer Service Rep(04058) - 639 Farmington ave

  • Bristol, CT (12 miles from Cheshire, CT)
  • 1 day ago
  • Bristol, CT (12 miles from Cheshire, CT)
  • 1 day ago

Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....

Pharmacy Customer Service Associate

  • West Hartford, CT (19 miles from Cheshire, CT)
  • 1 day ago
  • West Hartford, CT (19 miles from Cheshire, CT)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep & Pizza Maker (Dominos #4052 - 370 S. Main St., Middletown, CT, 06457

  • Middletown, CT (13 miles from Cheshire, CT)
  • 2 days ago
  • Middletown, CT (13 miles from Cheshire, CT)
  • 2 days ago

You got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you?That's right, we live to beat the rush and make it possible to...

Customer Service Associate

  • Middletown, CT (13 miles from Cheshire, CT)
  • 2 days ago
  • Middletown, CT (13 miles from Cheshire, CT)
  • 2 days ago

449434BR** **Auto req ID:** 449434BR **Company:** BEST CLEANERS **Job Code:** CustomerService CustomerService **Job Description:** + Provide superior, friendly service to all of our customers. +...

Customer Service Associate

  • Glastonbury, CT (22 miles from Cheshire, CT)
  • 2 days ago
  • Glastonbury, CT (22 miles from Cheshire, CT)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service / Calling Customers

  • New Britain, CT (12 miles from Cheshire, CT)
  • 2 days ago
  • New Britain, CT (12 miles from Cheshire, CT)
  • 2 days ago

Calling clients from Office Telephone to introduce & sell products and maintaining call database for clients/ follow ups. Business sells all kind of cell phone accessories and toys and has its own...

Demographic Data for Cheshire, CT

Moving to Cheshire, CT? Find some basic demographic data about Cheshire, CT below.


Local
National
28,559
708
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cheshire, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cheshire, CT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cheshire, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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