Customer Service Representative Jobs in Longmont, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 65 Jobs

Customer Service - Self Storage Manager

  • Thornton, CO (24 miles from Longmont, CO)
  • 8 hours ago
  • Thornton, CO (24 miles from Longmont, CO)
  • 8 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Pharmacy Customer Service Associate

  • Brighton, CO (22 miles from Longmont, CO)
  • 16 hours ago
  • Brighton, CO (22 miles from Longmont, CO)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Lafayette, CO (10 miles from Longmont, CO)
  • 16 hours ago
  • Lafayette, CO (10 miles from Longmont, CO)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Assoc. Cert

  • Broomfield, CO (17 miles from Longmont, CO)
  • 1 day ago
  • Broomfield, CO (17 miles from Longmont, CO)
  • 1 day ago

Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Customer Service Rep/Expediter (06357)

  • Brighton, CO (22 miles from Longmont, CO)
  • 2 days ago
  • Brighton, CO (22 miles from Longmont, CO)
  • 2 days ago

Company Description Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not...

Customer Service Associate - Temporary

  • Windsor, CO (22 miles from Longmont, CO)
  • 2 days ago
  • Windsor, CO (22 miles from Longmont, CO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Loveland, CO (14 miles from Longmont, CO)
  • 3 days ago
  • Loveland, CO (14 miles from Longmont, CO)
  • 3 days ago

Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions...

Customer Service Representative (Order Management)

  • Berthoud, CO (8 miles from Longmont, CO)
  • 3 days ago
  • Berthoud, CO (8 miles from Longmont, CO)
  • 3 days ago

Order Management Specialist Location: Loveland, CO, 80538 (On-site) Pay Rate: $22/hour (paid weekly) Schedule: Full-time, 40 hours/week within hours of operation Hours of Operation: Monday-Friday,...

Loss Prevention Customer Service Associate II - Full Time

  • Westminster, CO (23 miles from Longmont, CO)
  • 3 days ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 3 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Care Representative

  • Brighton, CO (22 miles from Longmont, CO)
  • 3 days ago
  • Brighton, CO (22 miles from Longmont, CO)
  • 3 days ago

Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and...

Area Customer Experience Specialist (ACES) - Westminster, CO (surrounding areas)

  • Westminster, CO (23 miles from Longmont, CO)
  • 4 days ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 4 days ago

Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during...

Client Service Representative - Employee Health & Benefits (Entry Level)

  • Loveland, CO (14 miles from Longmont, CO)
  • 4 days ago
  • Loveland, CO (14 miles from Longmont, CO)
  • 4 days ago

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...

Customer Service Representative

  • Westminster, CO (23 miles from Longmont, CO)
  • 4 days ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 4 days ago

We are looking to add a Customer Service Representative to our team at Church Ranch Veterinary Center CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...

Customer Service & E-Commerce Supervisor - Full Time

  • Superior, CO (15 miles from Longmont, CO)
  • 5 days ago
  • Superior, CO (15 miles from Longmont, CO)
  • 5 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service - Donor Support Technician

  • Evans, CO (24 miles from Longmont, CO)
  • 6 days ago
  • Evans, CO (24 miles from Longmont, CO)
  • 6 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Demographic Data for Longmont, CO

Moving to Longmont, CO? Find some basic demographic data about Longmont, CO below.


Local
National
138,868
3,833
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Longmont, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Longmont, CO offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Longmont, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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