Customer Service Representative Jobs in Longmont, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 106 Jobs

Customer Service - Donor Support Technician

  • Northglenn, CO (20 miles from Longmont, CO)
  • 1 hour ago
  • Northglenn, CO (20 miles from Longmont, CO)
  • 1 hour ago

Responsibilities: Responsible for preparing the donor, donor area and equipment for the pheresis process. Prepares the autopheresis machine for the pheresis process. Monitors the donor and the...

Customer Service

  • Westminster, CO (23 miles from Longmont, CO)
  • 9 hours ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 9 hours ago

Company: US1119 FreshPoint Denver, Inc. Sales Territory: None Zip Code: 80216 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance with state...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Superior, CO (15 miles from Longmont, CO)
  • 13 hours ago
  • Superior, CO (15 miles from Longmont, CO)
  • 13 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Retail Customer Service

  • Northglenn, CO (20 miles from Longmont, CO)
  • 1 day ago
  • Northglenn, CO (20 miles from Longmont, CO)
  • 1 day ago

Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....

Customer Service Specialist

  • Firestone, CO (4 miles from Longmont, CO)
  • 1 day ago
  • Firestone, CO (4 miles from Longmont, CO)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Client Service Representative

  • Westminster, CO (23 miles from Longmont, CO)
  • 1 day ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 1 day ago

Client Service Representative Arrowhead Animal Hospital - 3.5 Westminster, CO Job Details Full-time $19 - $20 an hour 4 hours ago Benefits Health savings account Health insurance Dental insurance...

Customer Service Associate

  • Boulder, CO (10 miles from Longmont, CO)
  • 1 day ago
  • Boulder, CO (10 miles from Longmont, CO)
  • 1 day ago

We are seeking a self-motivated, customer service-oriented individual for a Customer Counter Sales Associate role. This full-time position will focus on order entry at the sales counter with other...

Customer Account Representative

  • Federal Heights, CO (24 miles from Longmont, CO)
  • 1 day ago
  • Federal Heights, CO (24 miles from Longmont, CO)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Represenative

  • Louisville, CO (15 miles from Longmont, CO)
  • 2 days ago
  • Louisville, CO (15 miles from Longmont, CO)
  • 2 days ago

We are looking to add a Customer Service Representative to our team at Divine Canine REPORTS TO: General Manager PAY: $17.00 /hour + tips CORE RESPONSIBILITES (include but are not limited to): Supports...

Customer Service Associate - Temporary

  • Broomfield, CO (17 miles from Longmont, CO)
  • 2 days ago
  • Broomfield, CO (17 miles from Longmont, CO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown (Part-Time)

  • Johnstown, CO (14 miles from Longmont, CO)
  • 2 days ago
  • Johnstown, CO (14 miles from Longmont, CO)
  • 2 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Work-Study: Customer Service Representative Fitness Center

  • Longmont, CO
  • 2 days ago
  • Longmont, CO
  • 2 days ago

General Summary Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION...

Loss Prevention Customer Service Associate II -TJ Maxx Full Time

  • Westminster, CO (23 miles from Longmont, CO)
  • 3 days ago
  • Westminster, CO (23 miles from Longmont, CO)
  • 3 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown

  • Johnstown, CO (14 miles from Longmont, CO)
  • 3 days ago
  • Johnstown, CO (14 miles from Longmont, CO)
  • 3 days ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Retail Customer Service Associate

  • Loveland, CO (14 miles from Longmont, CO)
  • 3 days ago
  • Loveland, CO (14 miles from Longmont, CO)
  • 3 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Demographic Data for Longmont, CO

Moving to Longmont, CO? Find some basic demographic data about Longmont, CO below.


Local
National
138,868
3,833
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Longmont, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Longmont, CO offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Longmont, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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