Customer Service Representative Jobs in Lakewood, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote - Client Services Associate
- Parker, CO (17 miles from Lakewood, CO)
- 2 hours ago
- Parker, CO (17 miles from Lakewood, CO)
- 2 hours ago
Remote - Client Services Associate AO Garcia Agency Parker, Colorado, United States, 80134 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkCustomer Service Rep(06220) - 18511 E. Hampden Ave
- Aurora, CO (14 miles from Lakewood, CO)
- 2 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 2 hours ago
Customer Service Rep(06220) - 18511 E. Hampden Ave 3.4 3.4 out of 5 stars 18511 East Hampden Avenue, Aurora, CO Job Description The following is considered minimum expectations in performance...
Insurance Customer Service Representative
- Wheat Ridge, CO (11 miles from Lakewood, CO)
- 2 hours ago
- Wheat Ridge, CO (11 miles from Lakewood, CO)
- 2 hours ago
Service Representative Wheat Ridge, CO, US...
Director, Recipient Customer Service
- Lone Tree, CO (9 miles from Lakewood, CO)
- 2 hours ago
- Lone Tree, CO (9 miles from Lakewood, CO)
- 2 hours ago
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Director Recipient Customer Service Operations Position Spotlight: 10+ years of relevant...
Insurance Sales and Customer Service Representative
- Lakewood, CO
- 3 hours ago
- Lakewood, CO
- 3 hours ago
We are seeking a motivated and driven Insurance Sales and Customer Service Representative to join our top-performing agency....
- Broomfield, CO (21 miles from Lakewood, CO)
- 3 hours ago
- Broomfield, CO (21 miles from Lakewood, CO)
- 3 hours ago
Customer Success Advocate LifePro Recruitment Broomfield, CO, United States 1 day ago Quick Job type Full-time Part-time Quick Job description Customer Success Advocate (Remote - Commission Only)...
Remote WorkCustomer Service Representative / Sales
- Aurora, CO (14 miles from Lakewood, CO)
- 4 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 4 hours ago
customer-focused Insurance Customer Service Representative (CSR) to work remotely, serving our clients insurance needs....
Remote WorkFully Remote - Bilingual Client Services Representative
- Denver, CO (13 miles from Lakewood, CO)
- 5 hours ago
- Denver, CO (13 miles from Lakewood, CO)
- 5 hours ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Remote Bilingual Customer Service Representative Mass Markets WY, US Teletrabajo A tiempo completo MCI is a leading Business Process Outsourcing...
Remote WorkCustomer Service Representative
- Aurora, CO (14 miles from Lakewood, CO)
- 8 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 8 hours ago
We currently have an exciting opportunity as a Customer Service Representative. This role is hybrid, based in our Denver office, and reports to the Customer Service Manager....
- Aurora, CO (14 miles from Lakewood, CO)
- 19 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 19 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Veterinary Client Service Representative, AUC
- Commerce City, CO (23 miles from Lakewood, CO)
- 19 hours ago
- Commerce City, CO (23 miles from Lakewood, CO)
- 19 hours ago
Veterinary Client Service Representative Are you a dedicated Veterinary Client Service Representative (CSR) seeking a team that values your organizational skills, customer service abilities, and...
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Littleton, CO (2 miles from Lakewood, CO)
- 19 hours ago
- Littleton, CO (2 miles from Lakewood, CO)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sports Fanatic Customer Service Representative supporting ESPN
- Englewood, CO (3 miles from Lakewood, CO)
- 20 hours ago
- Englewood, CO (3 miles from Lakewood, CO)
- 20 hours ago
As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you’ll be a part of bringing humanity to business. #experienceTTEC....
Bilingual (English/Spanish) RV & Self Storage Customer Service
- Aurora, CO (14 miles from Lakewood, CO)
- 20 hours ago
- Aurora, CO (14 miles from Lakewood, CO)
- 20 hours ago
We are looking for a bilingual Customer Service person to help with day to day storage facility operations. You would be answering phones, showing and renting storage units, and doing light...
Demographic Data for Lakewood, CO
Moving to Lakewood, CO? Find some basic demographic data about Lakewood, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lakewood, CO
Highest Education Level
Customer Service Representatives in Lakewood, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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