Customer Service Representative Jobs in Colorado Springs, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Remote WorkCustomer Service Rep(06254) - 1823 S Nevada
- Colorado Springs, CO
- 1 hour ago
- Colorado Springs, CO
- 1 hour ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Specialist - TS/SCI W/ POLY
- Colorado Springs, CO
- 15 hours ago
- Colorado Springs, CO
- 15 hours ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family:...
Customer Service Representative
- Fountain, CO (14 miles from Colorado Springs, CO)
- 15 hours ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 15 hours ago
Purpose The Customer Service Representative (CSR) receives, records, and processes phone calls and written communications from customers related to complaints, problems, quality issues, short on loads...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08666) - 2302 Cadet Dr
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(06263) - 6033 Barnes Rd
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
center experience preferred Knowledge of Microsoft Office applications preferred Active listening skills and strong phone phone etiquette World class customer service skills Time management skills...
Part-Time Member Service Representative or Senior - Colorado Springs, CO
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
This position is projected to start on 08/18/2025 and requires 9 business days of mandatory paid training starting on the date of hire. Service Center will be determined upon hire and location...
Customer Success / Customer Account Representative
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Customer Success / Customer Account Representative Schriever AFB Colorado Springs, Colorado HX5 is an award-winning provider of engineering, research and development, and technical services to...
Customer Success / Customer Account Representative IRES - SSFB
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Position Title\: Customer Success / Customer Account Representative Location\: Schriever Space Force Base, Colorado Springs, CO Relocation Assistance\: None available at this time...
Customer Service Representative (REMOTE)
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Work Flexibility: Remote Schedule: Monday-Friday, 10:30am-7pm EST Overtime required as needed What You Will Do - As a Stryker Customer Service Representative, you will be expected to perform with honesty...
Customer Service Insurance - Sales (Hiring Immediately)
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
As anInsurance Customer Service Representative, you'll work withindefined guidelines to provide customer service, sales, andretention activities for multiple USAA Property & Casualty personalline products...
Full-Time Member Service Representative or Senior - Woodland Park, CO
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 4 days ago
- Woodland Park, CO (17 miles from Colorado Springs, CO)
- 4 days ago
This position requires two weeks of mandatory, paid training, that will commence on the date of hire. The primary purpose of the Member Service Representative position is to provide superior...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Colorado Springs, CO
Highest Education Level
Customer Service Representatives in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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