Customer Service Representative Jobs in Colorado Springs, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Wage: $16.75/hour Schedule: Average 20 Hours/Week Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and...
Customer Service - Self Storage Manager
- Colorado Springs, CO
- 20 hours ago
- Colorado Springs, CO
- 20 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Support Coordinator 1
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Customer Service Support Coordinator 1 Job Description In this position you will be supporting customer orders via phone, fax, EDI and e-mail, for our Image Guided Therapy business. Your role:...
Retail Loss Prevention Customer Service II
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Optum CO is seeking a Customer Service Representative to join our team in Colorado Springs, CO Optum is a clinician-led care organization that is changing the way clinicians work and live....
Client Service Representative We are seeking an experienced part time Client Service Representative to join our team at VCA Briargate Veterinary Clinic. At VCA Animal Hospitals, we take our...
Retail Customer Service Cashier
- Fountain, CO (14 miles from Colorado Springs, CO)
- 5 days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 5 days ago
Benefits: $14.42 - $15.00 p/hr Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Part time Customer Service Representative
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
Optum CO is seeking a Part time Customer Service Representative to join our team in Colorado Springs, CO....
- Cripple Creek, CO (20 miles from Colorado Springs, CO)
- 6 days ago
- Cripple Creek, CO (20 miles from Colorado Springs, CO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative/Case Management Analyst
- Colorado Springs, CO
- 7 days ago
- Colorado Springs, CO
- 7 days ago
Case Management Support Analyst I Amentum is a leading provider of enduring support for the essential missions of the U.S. government, its allied partners and international organizations. With...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Colorado Springs, CO
- 7 days ago
- Colorado Springs, CO
- 7 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Falcon, CO (19 miles from Colorado Springs, CO)
- 7 days ago
- Falcon, CO (19 miles from Colorado Springs, CO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Monument, CO (17 miles from Colorado Springs, CO)
- 7 days ago
- Monument, CO (17 miles from Colorado Springs, CO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fountain, CO (14 miles from Colorado Springs, CO)
- 7 days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
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Salary for Customer Service Representative Jobs in Colorado Springs, CO
Highest Education Level
Customer Service Representatives in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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