Customer Service Representative Jobs in Colorado Springs, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonThis employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In Person5110PB2-04 Customer Experience Specialist
- Army and Air Force Exchange Service
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 2 days ago
- Fort Carson, CO (13 miles from Colorado Springs, CO)
- 2 days ago
Job Description Customer Experience Specialist - Firearms/Sporting Goods: Job Description As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an...
In PersonBroadband Customer Support Specialist
- T-Mobile
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
center experience preferred At least 18 years of age and legally authorized to work in the United States Base Pay Range: $20.60 - $37.15 Corporate Bonus Target: 10% The pay range above is the general...
In Person- Sherwin-Williams
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Sherwin Williams
- Falcon, CO (19 miles from Colorado Springs, CO)
- 5 days ago
- Falcon, CO (19 miles from Colorado Springs, CO)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonWe are seeking a full time Photo Corrector and Customer Service Representative for our well-established client!...
In PersonCustomer Service Parcel Specialist
- FedEx
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
POSITION SUMMARY: This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be...
In PersonCommercial Store Customer Service Specialist
- Sherwin Williams
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product...
In PersonWe are currently seeking a dependable and customer-focused Customer Service Representative to join a growing team in Colorado Springs....
In PersonCustomer Service Representative - Loss Prevention.
- Ford
- Colorado Springs, CO
- 8 days ago
- Colorado Springs, CO
- 8 days ago
The primary focus of a Customer Service Representative is to build customer relationships and brand advocates by servicing customers with honesty, expertise, and care....
Hybrid- Planet Fitness
- Monument, CO (17 miles from Colorado Springs, CO)
- 8 days ago
- Monument, CO (17 miles from Colorado Springs, CO)
- 8 days ago
Job DetailsJob Location: Monument MON - Monument, CO 80132Position Type: Full-Time/Part-TimeSalary Range: $15.20 - $15.20 HourlyJob Category: Customer ServiceJob Summary Responsible for new member...
In Person- MassMutual Financial Group
- Colorado Springs, CO
- 12 days ago
- Colorado Springs, CO
- 12 days ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Life Customer Care Center, you'll have an opportunity to develop highly...
RemoteCustomer Service Representative
- Circle K
- Colorado Springs, CO
- 15 days ago
- Colorado Springs, CO
- 15 days ago
Service Representative....
In PersonCustomer Service Associate - Mid shift
- Raising Cane's
- Colorado Springs, CO
- 16 days ago
- Colorado Springs, CO
- 16 days ago
Starting hiring pay at: $ 16.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonDemographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Colorado Springs, CO
Highest Education Level
Customer Service Representatives in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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