Customer Service Representative Jobs in Colorado Springs, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Insurance - Sales
- Colorado Springs, CO
- 45+ days ago
- Colorado Springs, CO
- 45+ days ago
As an Insurance Customer Service Representative, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line...
As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking...
As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking...
service representatives....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative Human Services (Part-Time)
- Colorado Springs, CO
- 1 day ago
- Colorado Springs, CO
- 1 day ago
This position is in-person only. This position is located at the DHS Front Lobby. Spanish is preferred. We are looking for someone that enjoys face to face interaction with our community, detail...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Showroom Customer Service Rep I - Ssc
- Colorado Springs, CO
- 2 days ago
- Colorado Springs, CO
- 2 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Showroom Customer Service Rep I - Ssc
- Colorado Springs, CO (3 miles from Colorado Springs, CO)
- 2 days ago
- Colorado Springs, CO (3 miles from Colorado Springs, CO)
- 2 days ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Bilingual Customer Service representative
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Check construction jobs and flooring installers, go to construction meetings, create reports Measure customers' homes for new flooring Must have real estate construction experience Answer customer...
Commercial Lines Customer Service Representative
- Colorado Springs, CO
- 3 days ago
- Colorado Springs, CO
- 3 days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Remote WorkAmazon Locker+ Customer Service Associate
- Colorado Springs, CO
- 4 days ago
- Colorado Springs, CO
- 4 days ago
Amazon Locker+ Customer Service Associate (part of Amazon.com) 3.4 3.4 out of 5 stars Colorado Springs, CO 80920 Amazon Locker+ Customer Returns Associate Job Overview You're on your way to...
Bilingual Customer Account Representative
- Fountain, CO (14 miles from Colorado Springs, CO)
- 5 days ago
- Fountain, CO (14 miles from Colorado Springs, CO)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Human Services
- Colorado Springs, CO
- 6 days ago
- Colorado Springs, CO
- 6 days ago
We are seeking a dynamic individual for our Customer Service Line! As an agent on this team, you will be dedicated to delivering exceptional customer service through our main console phone line....
Demographic Data for Colorado Springs, CO
Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Colorado Springs, CO
Highest Education Level
Customer Service Representatives in Colorado Springs, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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