Customer Service/Call Center

We are currently seeking a dependable and customer-focused Customer Service Representative to join a growing team in Colorado Springs. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced office environment. As a Customer Service Representative, you will serve as the main point of contact for customers by answering questions, processing orders, and providing excellent support over the phone and through email.
Location: Colorado Springs, CO 80915
Pay: $15.16/hr
Schedule: Monday – Friday, 8:00 AM – 4:30 PM Responsibilities:

• Answer incoming customer calls and emails in a professional manner
• Process customer orders and update account information
• Assist customers with questions regarding products, pricing, and order status
• Resolve customer concerns and provide timely solutions
• Maintain accurate customer records and documentation
• Follow up with customers as needed to ensure satisfaction
• Work closely with internal departments to support customer needs
• Provide excellent customer service while following company procedures and policies

Qualifications:

• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Reliable, punctual, and able to work independently
• Basic computer and data entry skills
• Positive attitude and team-oriented mindset
• Strong attention to detail and follow-through

Experience:

• Previous customer service or call center experience preferred
• Experience working in an office environment is a plus

Education:

• High School Diploma or GED required

Work Location: In-person – Colorado Springs, CO 80915