Customer Service Representative Jobs in Yorba Linda, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Yorba Linda, CA)
- 1 hour ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Yorba Linda, CA)
- 1 hour ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (19 miles from Yorba Linda, CA)
- 10 days ago
- Montebello Veterinary Hospital
- Montebello, CA (19 miles from Yorba Linda, CA)
- 10 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (17 miles from Yorba Linda, CA)
- moments ago
- Costa Mesa, CA (17 miles from Yorba Linda, CA)
- moments ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Rep(08518) - Corona Del Mar
- Newport Beach, CA (20 miles from Yorba Linda, CA)
- 6 hours ago
- Newport Beach, CA (20 miles from Yorba Linda, CA)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(08269) - 10431 Lemon Ave
- Rancho Cucamonga, CA (21 miles from Yorba Linda, CA)
- 6 hours ago
- Rancho Cucamonga, CA (21 miles from Yorba Linda, CA)
- 6 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
- Trabuco Canyon, CA (19 miles from Yorba Linda, CA)
- 6 hours ago
- Trabuco Canyon, CA (19 miles from Yorba Linda, CA)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07791) - 8350 Garvey Ave. #B
- Rosemead, CA (20 miles from Yorba Linda, CA)
- 10 hours ago
- Rosemead, CA (20 miles from Yorba Linda, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07894) - 15908 Halliburton Rd.
- Hacienda Heights, CA (13 miles from Yorba Linda, CA)
- 10 hours ago
- Hacienda Heights, CA (13 miles from Yorba Linda, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07774) - 5024 Ball Rd
- Cypress, CA (14 miles from Yorba Linda, CA)
- 10 hours ago
- Cypress, CA (14 miles from Yorba Linda, CA)
- 10 hours ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
- Alhambra, CA (23 miles from Yorba Linda, CA)
- 22 hours ago
- Alhambra, CA (23 miles from Yorba Linda, CA)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Laguna Beach, CA (23 miles from Yorba Linda, CA)
- 23 hours ago
- Laguna Beach, CA (23 miles from Yorba Linda, CA)
- 23 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Fully Remote Position-Customer Service Experience Needed
- Ontario, CA (14 miles from Yorba Linda, CA)
- 1 day ago
- Ontario, CA (14 miles from Yorba Linda, CA)
- 1 day ago
Join Our Growing Team Full Training, Flexible Hours, and Weekly Pay! Are you looking for a career where you can grow, be supported by an amazing team, and enjoy the flexibility of working from...
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Brea, CA (5 miles from Yorba Linda, CA)
- 1 day ago
- Brea, CA (5 miles from Yorba Linda, CA)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Rep(08100) - 13302 Century Blvd
- Garden Grove, CA (9 miles from Yorba Linda, CA)
- 1 day ago
- Garden Grove, CA (9 miles from Yorba Linda, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Tech: SCIE North
- Corona, CA (13 miles from Yorba Linda, CA)
- 1 day ago
- Corona, CA (13 miles from Yorba Linda, CA)
- 1 day ago
Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...
Demographic Data for Yorba Linda, CA
Moving to Yorba Linda, CA? Find some basic demographic data about Yorba Linda, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Yorba Linda, CA
Highest Education Level
Customer Service Representatives in Yorba Linda, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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