Customer Service Representative Jobs in Santa Rosa, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office/Customer Service/Production Position Byron White Formulas Here is your opportunity to earn a good wage, help people and work with our positive team members. We are committed to making a...
In PersonClient Service Representative for Days and Nights
- VCA Animal Hospitals
- Santa Rosa, CA
- 1 day ago
- Santa Rosa, CA
- 1 day ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team to work days and/or nights. Shifts start at 6:00am to 1:30pm and end at 4pm to midnight....
In PersonCustomer Service/ Scale Operator (Santa Rosa, CA, US, 95401)
- CRH Plc.
- Santa Rosa, CA
- 2 days ago
- Santa Rosa, CA
- 2 days ago
Job ID: 524847 BoDean Company, a CRH company, a member of the CRH West Division family, values a culture of growth, development, and internal promotion. We are a dynamic, growth-oriented, national...
In PersonPart Time Customer Service Team Member
- Michaels Stores
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 4 days ago
- Petaluma, CA (16 miles from Santa Rosa, CA)
- 4 days ago
Store - PETALUMA, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
In Person Part TimeCustomer Service Representative - Part-Time XPO - 3.1 Santa Rosa, CA Job Details Part-time $25.19 - $28.98 an hour 22 hours ago Qualifications Typing Productivity software 10 key typing Full Job Description...
In Person Part TimeCustomer Service Representative
- Wilson Artisan Wineries
- Geyserville, CA (21 miles from Santa Rosa, CA)
- 11 days ago
- Geyserville, CA (21 miles from Santa Rosa, CA)
- 11 days ago
Customer Service Representative Wilson Artisan Wineries Geyserville, CA Apply Job Description: We're looking for a friendly and proactive Customer Service Representative to join our team!...
In PersonStore - SANTA ROSA, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In Person Full TimeCustomer Service Agent, Cross Functional (Part-Time)
- Piedmont Airlines
- Santa Rosa, CA
- 18 days ago
- Santa Rosa, CA
- 18 days ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
In Person Part TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Santa Rosa, CA
- 19 days ago
- Santa Rosa, CA
- 19 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Agent - STS Airport
- PrimeFlight
- Santa Rosa, CA
- 19 days ago
- Santa Rosa, CA
- 19 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! The Customer Service Agent provides exceptional passenger support by assisting with inquiries, check-in, and boarding, ensuring...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 19 days ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 19 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBankcard Operations Representative I - Customer Service
- Westamerica Bank
- Santa Rosa, CA
- 30+ days ago
- Santa Rosa, CA
- 30+ days ago
Job Type Full-time Description Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current...
In PersonOffering $16.90 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...
In PersonCustomer Service Specialist Part-Time
- Ferrellgas
- Guerneville, CA (13 miles from Santa Rosa, CA)
- 30+ days ago
- Guerneville, CA (13 miles from Santa Rosa, CA)
- 30+ days ago
Overview Ferrellgas was recently recognized by Newsweek as one of America's Most Trustworthy Companies for 2025 - and that trust starts with our people. We're currently hiring a Part-Time Customer...
In Person Part Time- Home Depot
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 30+ days ago
- Rohnert Park, CA (9 miles from Santa Rosa, CA)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Santa Rosa, CA
Moving to Santa Rosa, CA? Find some basic demographic data about Santa Rosa, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Santa Rosa, CA
Highest Education Level
Customer Service Representatives in Santa Rosa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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