Customer Service Representative Jobs in Santa Fe Springs, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (13 miles from Santa Fe Springs, CA)
- 1 hour ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (13 miles from Santa Fe Springs, CA)
- 1 hour ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (6 miles from Santa Fe Springs, CA)
- 10 days ago
- Montebello Veterinary Hospital
- Montebello, CA (6 miles from Santa Fe Springs, CA)
- 10 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Customer Service Representative
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 7 days ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 7 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (20 miles from Santa Fe Springs, CA)
- moments ago
- Costa Mesa, CA (20 miles from Santa Fe Springs, CA)
- moments ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Representative
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 5 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 5 hours ago
Customer Service Representative Location: Van Nuys, CA Type: Contract Job #308363 Customer Service Representative (CSR) Location: Panorama City, California 91402 Compensation: $22-24/hour (Based on...
Customer Service Rep(08370) - 3309 W Pico Blvd
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
Domino's Pizza | Team Wow is growing and looking for qualified candidates to hire for Customer Service Representatives/Inside Help! Want the best part time job out there?...
Customer Service Rep(08132) - 6805 Sepulveda Blvd.
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Representative Los Angeles, CA
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
What are we looking for At Cosentino (cosentino) we are looking for a Customer Service Representative located in Los Angeles, CA, who will have the opportunity to work in a multinational environment...
Customer Service Rep(07806) - 10616 Pico Blvd.
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
Customer Service Agent Department: Customer Service Location: START YOUR APPLICATION As a successful Customer Service Agent with Answer Financial, you'll be the frontline contact for our...
Remote WorkCustomer Service Rep(08313) - 5742 E Olympic Blvd, Commerce, CA 90022, USA
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
- Los Angeles, CA (11 miles from Santa Fe Springs, CA)
- 6 hours ago
Job DescriptionWe are looking for Customer Service Representatives with hustle, personality, and people skills....
- Torrance, CA (16 miles from Santa Fe Springs, CA)
- 7 hours ago
- Torrance, CA (16 miles from Santa Fe Springs, CA)
- 7 hours ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Rep(07791) - 8350 Garvey Ave. #B
- Rosemead, CA (9 miles from Santa Fe Springs, CA)
- 10 hours ago
- Rosemead, CA (9 miles from Santa Fe Springs, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07894) - 15908 Halliburton Rd.
- Hacienda Heights, CA (6 miles from Santa Fe Springs, CA)
- 10 hours ago
- Hacienda Heights, CA (6 miles from Santa Fe Springs, CA)
- 10 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
Customer Service Rep(07774) - 5024 Ball Rd
- Cypress, CA (7 miles from Santa Fe Springs, CA)
- 10 hours ago
- Cypress, CA (7 miles from Santa Fe Springs, CA)
- 10 hours ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Santa Fe Springs, CA
Moving to Santa Fe Springs, CA? Find some basic demographic data about Santa Fe Springs, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Santa Fe Springs, CA
Highest Education Level
Customer Service Representatives in Santa Fe Springs, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »