Customer Service Representative Jobs in Santa Ana, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walnut, CA (18 miles from Santa Ana, CA)
- 16 hours ago
- Walnut, CA (18 miles from Santa Ana, CA)
- 16 hours ago
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Customer Service Representative
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- moments ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- moments ago
92649 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Part- Time Customer Service Teller
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- moments ago
- Costa Mesa, CA (5 miles from Santa Ana, CA)
- moments ago
Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI)...
Customer Service Representative
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 2 hours ago
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 2 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Registered Client Service Associate - Fountain Valley
- Fountain Valley, CA (5 miles from Santa Ana, CA)
- 2 hours ago
- Fountain Valley, CA (5 miles from Santa Ana, CA)
- 2 hours ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 2 hours ago
- Huntington Beach, CA (8 miles from Santa Ana, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Distribution Customer Service Representative
- Chino, CA (18 miles from Santa Ana, CA)
- 4 hours ago
- Chino, CA (18 miles from Santa Ana, CA)
- 4 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Rep(08309) - 23082 Ridge Route Dr, Lake Forest, CA 92630, USA
- Lake Forest, CA (13 miles from Santa Ana, CA)
- 4 hours ago
- Lake Forest, CA (13 miles from Santa Ana, CA)
- 4 hours ago
Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(07879) - 8522 Whittier blvd.
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 4 hours ago
- Pico Rivera, CA (21 miles from Santa Ana, CA)
- 4 hours ago
Company Description Job Description Customer Service Representative, helping customers, taking orders from customers, cleaning dutties, production, marketing. Qualifications Additional Information...
A Day In The Life The Customer Experience Representative engages with Lendistry's customers on behalf of the organization, providing an exceptional customer experience. Join our fast-paced...
Restaurant Customer Service Team Member
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 hours ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Veterinary Customer Experience Coordinator (Part Time) - Anaheim Hills, CA
- Anaheim, CA (9 miles from Santa Ana, CA)
- 4 hours ago
- Anaheim, CA (9 miles from Santa Ana, CA)
- 4 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Representative
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 hours ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 hours ago
Description Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons,...
Customer Service Clerk- Anaheim-West Coast Arborists, Inc.
- Anaheim, CA (9 miles from Santa Ana, CA)
- 12 hours ago
- Anaheim, CA (9 miles from Santa Ana, CA)
- 12 hours ago
Also, provides general support to designated Area Manager and assistance to the Customer Service Representative/Customer Service Manager....
- Compton, CA (23 miles from Santa Ana, CA)
- 12 hours ago
- Compton, CA (23 miles from Santa Ana, CA)
- 12 hours ago
Customer service rep needed for large manufacturing company located in Compton, Ca. Will answer customer calls and resolve issues, would prefer experience with EBay & Amazon system but not...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Santa Ana, CA
Highest Education Level
Customer Service Representatives in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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