Customer Service Representative Jobs in San Jose, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Tama Veterinary Hospital
- Milpitas, CA (6 miles from San Jose, CA)
- 6 days ago
- Tama Veterinary Hospital
- Milpitas, CA (6 miles from San Jose, CA)
- 6 days ago
Job description: Tama Veterinary Hospital is an AAHA-accredited Small Animal veterinary hospital. We offer a warm, friendly, outgoing atmosphere where our main goal is to provide compassionate...
Sr. Member Service Rep - Spanish Bilingual
- AJI Search
- San Jose, CA (5 miles from San Jose, CA)
- 7 days ago
- AJI Search
- San Jose, CA (5 miles from San Jose, CA)
- 7 days ago
Strong customer service skills — call center experience a plus. Comfort working with diverse communities. Ability to travel between San Jose and Monterey (2 Thursday per month)....
Position: Second (2nd) Shift Customer Service Representative Shift: 2:30pm ; 11:00pm, Monday-Friday Pay: $28.50per hour Shift premium: $1.50 per hour Additional Incentives:Eligible for attendance bonus...
Client Service Specialist $22-24/hour
- Fremont, CA (16 miles from San Jose, CA)
- 9 hours ago
- Fremont, CA (16 miles from San Jose, CA)
- 9 hours ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Cupertino, CA (11 miles from San Jose, CA)
- 15 hours ago
- Cupertino, CA (11 miles from San Jose, CA)
- 15 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Mountain View, CA (10 miles from San Jose, CA)
- 1 day ago
- Mountain View, CA (10 miles from San Jose, CA)
- 1 day ago
Location: On-site - Mountain View, CA (Onsite) Salary Range: Competitive and commensurate with experience Introduction Join our dynamic team where you will provide essential administrative support...
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
Our client, a leader in the industrial distribution sector, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the customer support team,...
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Service Attendee / Cashier (san jose east) image 1 of 1 3197 Silver Creek Road near capital express way compensation: $20 an hour employment type: experience level: senior level job...
Customer Service Associate - Temporary
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
- Fremont, CA (16 miles from San Jose, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
LP Customer Service Associate II
- Livermore, CA (17 miles from San Jose, CA)
- 1 day ago
- Livermore, CA (17 miles from San Jose, CA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Client Services Associate II (Screening)
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is...
Client Services Associate (West Region - PST Hours)
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Jose, CA
Highest Education Level
Customer Service Representatives in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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