Customer Service Representative Jobs in San Jose, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- San Jose, CA
- 2 days ago
- San Jose, CA
- 2 days ago
Your Opportunity: Customer Service Representative California Check Cashing Stores San Jose, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
In PersonCustomer Service Representative
- U-Haul
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 hour ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonClient Services Representative - Santa Cruz
- Janus of Santa Cruz
- Santa Cruz, CA (24 miles from San Jose, CA)
- 2 hours ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 2 hours ago
At Janus, founded in 1976, we are dedicated to transforming lives through supportive and successful substance use disorder (SUD) treatment services. Imagine being part of a team where your...
In PersonEvent Assistant - Customer Service. 6/13 & 6/14
- Livermore, CA (17 miles from San Jose, CA)
- 2 hours ago
- Livermore, CA (17 miles from San Jose, CA)
- 2 hours ago
un Event Assistant - Customer Service. 6/13 & 6/14 (dublin / pleasanton / livermore) compensation: $25 per hour Looking for an assistant for a 2-day special event / outdoor market in Livermore to...
In PersonCustomer Service Advisor (Heavy Equipment Parts & Service Sales)
- Pape' Machinery, Inc
- Fremont, CA (16 miles from San Jose, CA)
- 2 hours ago
- Fremont, CA (16 miles from San Jose, CA)
- 2 hours ago
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION FREMONT, CA CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES): Are you a people person? Do you love building long-lasting...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- San Jose, CA
- 6 hours ago
- San Jose, CA
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonJob Title: Customer Service Support Specialist Location(s): CA – San Jose Fulltime Required Qualifications: • High School Diploma or equivalent • Minimum of three (3) years of related work...
In PersonCustomer Service - East Palo Alto Rack
- Nordstrom
- East Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
- East Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In PersonCustomer Support Specialist II
- Exact Sciences Corporation
- Redwood City, CA (21 miles from San Jose, CA)
- 2 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 2 days ago
Help us change lives At Exact Sciences, were helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident...
In PersonSavers / Value Village Careers - Customer Service Associate
- Savers Thrifts Stores
- Santa Clara, CA (3 miles from San Jose, CA)
- 3 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 3 days ago
Description Customer Service Associate Pay Range: Our starting pay ranges from $18.70 to $24.64 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the...
In PersonSAP Customer Service Consultant
- Danta Technologies
- Santa Clara, CA (3 miles from San Jose, CA)
- 4 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 4 days ago
Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at...
Remote- Adecco USA, Inc.
- Union City, CA (19 miles from San Jose, CA)
- 4 days ago
- Union City, CA (19 miles from San Jose, CA)
- 4 days ago
What's in this Customer Service Representative position for you?...
In Person- AppleOne
- Fremont, CA (16 miles from San Jose, CA)
- 5 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 5 days ago
Job Summary We are seeking a Customer Service professional for a contract/temporary opportunity in Fremont, CA. This role is ideal for a customer-focused candidate with 1-2 years of experience who...
Hybrid- Sherwin Williams
- Palo Alto, CA (15 miles from San Jose, CA)
- 5 days ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Experience Specialist - FT
- Avis Budget Group
- San Jose, CA
- 5 days ago
- San Jose, CA
- 5 days ago
$21.09/hourHourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!) Step into a role where you are the face of first-class...
In PersonDemographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Jose, CA
Highest Education Level
Customer Service Representatives in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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