Customer Service Representative Jobs in San Fernando, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 310 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...

Remote Work

Customer Service Representative

  • Alhambra, CA (21 miles from San Fernando, CA)
  • 6 hours ago
  • Alhambra, CA (21 miles from San Fernando, CA)
  • 6 hours ago

a Customer Service Representative....

Customer Service Receptionist

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 6 hours ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 6 hours ago

FASHIONPHILE is more than just fashion - we're revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes...

Customer Service Representative - Work From Home

  • Altadena, CA (18 miles from San Fernando, CA)
  • 11 hours ago
  • Altadena, CA (18 miles from San Fernando, CA)
  • 11 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Private Client Services - Associates

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago

Associates with 3-9 years of experience with a strong interest in practicing in the Private Client Services industry. Our PCS practice offers an opportunity to gain expertise in and advise on...

Client Services Representative

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago

This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...

Customer Service Rep(07828) - 2712 Foothill Blvd., Units #B & C

  • La Crescenta, CA (11 miles from San Fernando, CA)
  • 1 day ago
  • La Crescenta, CA (11 miles from San Fernando, CA)
  • 1 day ago

Take in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...

Remote - Client Services Associate

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago

Remote - Client Services Associate AO Garcia Agency Los Angeles, California, United States, 90001 12 hours ago Quick Job type Full-time Remote Quick Job description Experience in our industry is...

Remote Work

Customer Service Representative - FS

  • Glendale, CA (11 miles from San Fernando, CA)
  • 1 day ago
  • Glendale, CA (11 miles from San Fernando, CA)
  • 1 day ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Associate

  • Arleta, CA (2 miles from San Fernando, CA)
  • 1 day ago
  • Arleta, CA (2 miles from San Fernando, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Agent - LAX

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 1 day ago

General information Job Title Customer Service Agent - LAX Date Friday, May 23, 2025 Entity Unifi Aviation, LLC State California City Los Angeles Base Pay Rate: $ 25.23 Full/Part Time Part Time...

Customer Service Representative

  • Burbank, CA (9 miles from San Fernando, CA)
  • 1 day ago
  • Burbank, CA (9 miles from San Fernando, CA)
  • 1 day ago

Customer Service Representative I POSITION SUMMARY Provides outstanding service to customers; resolves product or service problems; attracts new potential and increased activity from existing customers...

Store Customer Service Specialist

  • Pasadena, CA (19 miles from San Fernando, CA)
  • 1 day ago
  • Pasadena, CA (19 miles from San Fernando, CA)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Private Client Service Associate

  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago
  • Los Angeles, CA (24 miles from San Fernando, CA)
  • 2 days ago

Private Client Service Associate Capital Group Companies - 3.8 West Los Angeles, CA Job Details Full-time $78,720 - $125,952 a year 10 hours ago Benefits Retirement plan Qualifications Mid-level...

Demographic Data for San Fernando, CA

Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.

Local
National
34,610
805
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in San Fernando, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Fernando, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Fernando, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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