Customer Service Representative Jobs in San Fernando, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commerical Insurance Admin - CSR - Office Manager
- JVRC Insurance
- Westlake Village, CA (22 miles from San Fernando, CA)
- 12 days ago
- JVRC Insurance
- Westlake Village, CA (22 miles from San Fernando, CA)
- 12 days ago
We are a well-established Commercial Insurance Agency looking for full time candidates preferably with experience with processing certificates of insurance, insurance Administration, and CSR...
Lifeline Customer Service Agent Quick Apply Link
- Van Nuys, CA (9 miles from San Fernando, CA)
- 1 hour ago
- Van Nuys, CA (9 miles from San Fernando, CA)
- 1 hour ago
Quick Apply Link - Job description We are looking for a Customer Service Representative to provide excellent customer service and meet sales quotas for our business....
Pharmacy Customer Service Associate
- Granada Hills, CA (4 miles from San Fernando, CA)
- 2 hours ago
- Granada Hills, CA (4 miles from San Fernando, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Woodland Hills, CA (17 miles from San Fernando, CA)
- 2 hours ago
- Woodland Hills, CA (17 miles from San Fernando, CA)
- 2 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Pasadena, CA (19 miles from San Fernando, CA)
- 2 hours ago
- Pasadena, CA (19 miles from San Fernando, CA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Agent - LAX Airport
- Los Angeles, CA (24 miles from San Fernando, CA)
- 3 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 3 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Associate - Temporary
- Burbank, CA (9 miles from San Fernando, CA)
- 13 hours ago
- Burbank, CA (9 miles from San Fernando, CA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Inglewood - Part Time/Full Time)
- Inglewood, CA (23 miles from San Fernando, CA)
- 19 hours ago
- Inglewood, CA (23 miles from San Fernando, CA)
- 19 hours ago
Customer Service Representative needed for a Dry Cleaners in Inglewood, CA! We are looking for a friendly, detail-oriented, and dependable Customer Service Representative to join our team....
Bilingual Customer Service/Sales -Spanish, for State Farm Agent
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
Bilingual Spanish Office Representative (Highland Park - L.A.) Are you Bilingual English Spanish? Are you good at Math? Do you like talking to people? And are you looking for something new and...
Full Time Sales and Customer Service Representative
- Pasadena, CA (19 miles from San Fernando, CA)
- 22 hours ago
- Pasadena, CA (19 miles from San Fernando, CA)
- 22 hours ago
The ideal candidate will be a positive, energetic, motivated employee with strong sales skills/customer service skills, as well as solid computer and cash handling skills. Must excel at...
Client Services Representative in Court Reporting
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 22 hours ago
Client Services Representative with Production Experience in Court Reporting Location: Remote Job Type: Full-Time Starting Pay: $25 - $30 per hour (based on experience) Company Overview: We are a...
Member Service Representative (Full-Time) - Inglewood
- Inglewood, CA (23 miles from San Fernando, CA)
- 1 day ago
- Inglewood, CA (23 miles from San Fernando, CA)
- 1 day ago
Member Service Representative (Full-Time) - Inglewood Inglewood, CA, United States (On-site) Job Description To provide members and prospective members the full range of products and services...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Representative (Hybrid or Remote)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
Work Flexibility: Remote 10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty...
Remote WorkCustomer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Malibu, CA (23 miles from San Fernando, CA)
- 2 days ago
- Malibu, CA (23 miles from San Fernando, CA)
- 2 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Demographic Data for San Fernando, CA
Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Fernando, CA
Highest Education Level
Customer Service Representatives in San Fernando, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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