Customer Service Representative Jobs in San Fernando, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from San Fernando, CA)
- 2 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from San Fernando, CA)
- 2 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 1 day ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Reps needed for two construction companies.
- Woodland Hills, CA (17 miles from San Fernando, CA)
- 4 hours ago
- Woodland Hills, CA (17 miles from San Fernando, CA)
- 4 hours ago
Customer Service Reps needed for two construction companies. Location: Woodland Hills, CA & Encino, CA Schedule: Monday-Friday: 9:00AM-5:00PM Duties: 1. Answer phone calls and emails. 2. Review...
Customer Service Representative
- Chatsworth, CA (9 miles from San Fernando, CA)
- 9 hours ago
- Chatsworth, CA (9 miles from San Fernando, CA)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Burbank, CA (9 miles from San Fernando, CA)
- 10 hours ago
- Burbank, CA (9 miles from San Fernando, CA)
- 10 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Remote Bilingual Customer Service Representative English/Spanish
- Los Angeles, CA (24 miles from San Fernando, CA)
- 10 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 10 hours ago
We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives....
Remote WorkCustomer Service Automotive Exhaust Industry
- Sun Valley, CA (6 miles from San Fernando, CA)
- 10 hours ago
- Sun Valley, CA (6 miles from San Fernando, CA)
- 10 hours ago
Full Time Monday - Friday and Every Other Saturday Customer Service & Inside sales in the Automotive Field. SPANISH SPEAKING IS A MUST must be able to multi-task
- Los Angeles, CA (24 miles from San Fernando, CA)
- 10 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 10 hours ago
hourly:25-35hr employment type:full time experience level:none job title: door to door commission:1 percent of sale we need customer service reps to explain our company to surrounding homeowners...
Customer Service Rep(07815) - 21001 Sherman Way
- Los Angeles, CA (24 miles from San Fernando, CA)
- 18 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 18 hours ago
Customer Service Rep(07815) - 21001 Sherman Way 3.4 3.4 out of 5 stars 21001 Sherman Way Ste 16, Canoga Park, CA 91303 Job Description Job Duties Operate all equipment. Stock ingredients from...
Customer Service Rep (Night Shift)
- Westchester, CA (23 miles from San Fernando, CA)
- 19 hours ago
- Westchester, CA (23 miles from San Fernando, CA)
- 19 hours ago
Food Distribution A leading wholesale distributor in the food industry is seeking dependable and personable Customer Service Representatives to join their night shift team....
Customer Service Rep(07866) - 17650 Chatsworth St
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
Customer Service Rep(07866) - 17650 Chatsworth St Domino's Franchise - 3.4 Granada Hills, CA Job Details Full-time Estimated: $38.6K - $43.1K a year 10 hours ago Qualifications Writing skills...
Customer Service Rep(08168) - 10652 Riverside Drive
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
CSRTake in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
Customer Service Rep(07877) - 18635 Soledad Canyon Rd. #106
- Santa Clarita, CA (16 miles from San Fernando, CA)
- 19 hours ago
- Santa Clarita, CA (16 miles from San Fernando, CA)
- 19 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(07874) - 74 Panorama Mall
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 19 hours ago
Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....
Demographic Data for San Fernando, CA
Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Fernando, CA
Highest Education Level
Customer Service Representatives in San Fernando, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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