Call Center Representative Jobs in San Fernando, CA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Los Angeles, CA (24 miles from San Fernando, CA)
- 7 hours ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 7 hours ago
We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...
Call Center Representative - Downtown LA (weekend graveyard)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 7 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 7 days ago
Being a Call Center Representative offers flexible scheduling....
Medical Office Call Center Representative
- Los Angeles, CA (24 miles from San Fernando, CA)
- 12 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 12 days ago
Work Location : In person Crear una alerta de empleo para esta busqueda Call Center Representative Los Angeles, California, United States Crear...
Dental Call Center Representative University of Southern California (USC)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 13 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 13 days ago
The Call Center Representative is responsible for posting notes in client records, scheduling and confirming follow up appointments....
Call Center Representative (PSR)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 14 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 14 days ago
-Experience verifying insurances -Basic experience with Excel and standard workbooks -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)...
Call Center Representative - Pre-30 Day Collector
- Van Nuys, CA (9 miles from San Fernando, CA)
- 14 days ago
- Van Nuys, CA (9 miles from San Fernando, CA)
- 14 days ago
WHAT WE DO: LoanMart provides fast, professional assistance to financially stressed or credit-challenged borrowers. Our place in the community was built over twenty-five years, growing from a...
Dental Call Center Representative
- Los Angeles, CA (24 miles from San Fernando, CA)
- 16 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 16 days ago
The Call Center Representative is responsible for posting notes in client records, scheduling and confirming follow up appointments....
Healthcare Call Center Representative- Thousand Oaks
- Westlake Village, CA (24 miles from San Fernando, CA)
- 18 days ago
- Westlake Village, CA (24 miles from San Fernando, CA)
- 18 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
Client Support Specialist - Greater Los Angeles, CA Area
- Pasadena, CA (19 miles from San Fernando, CA)
- 23 days ago
- Pasadena, CA (19 miles from San Fernando, CA)
- 23 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
- Los Angeles, CA (24 miles from San Fernando, CA)
- 27 days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 27 days ago
-Experience verifying insurances -Basic experience with Excel and standard workbooks -HS Diploma -2+ years healthcare call center experience (with an average call time of 5 minutes or less on calls)...
Member Contact Center Representative
- Pasadena, CA (19 miles from San Fernando, CA)
- 30+ days ago
- Pasadena, CA (19 miles from San Fernando, CA)
- 30+ days ago
If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial Credit Union. When you join...
Client Support Specialist - Santa Fe Springs, CA
- Los Angeles, CA (24 miles from San Fernando, CA)
- 45+ days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 45+ days ago
Are you Smart, Driven + Pretty Damn Cool? Tangram is looking for extraordinary people to join our industry-leading team that keeps defining the future of interior environments. An inspirational...
Senior Community Health Worker - Call Center Agent
- Alhambra, CA (21 miles from San Fernando, CA)
- 45+ days ago
- Alhambra, CA (21 miles from San Fernando, CA)
- 45+ days ago
Salary Range: $23.00-$28.62 hourly Summary Ambulatory Care Network (ACN) is a department within Health Services Administration, a division under the Los Angeles County Department of Health...
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Los Angeles, CA (24 miles from San Fernando, CA)
- 60+ days ago
- Los Angeles, CA (24 miles from San Fernando, CA)
- 60+ days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract Pharmacy Support Call Center Representative to join our team....
Remote WorkDemographic Data for San Fernando, CA
Moving to San Fernando, CA? Find some basic demographic data about San Fernando, CA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in San Fernando, CA
Highest Education Level
Call Center Representatives in San Fernando, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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