Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 11 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 11 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Dispatch Center Representative - 133570
- La Jolla, CA (10 miles from San Diego, CA)
- moments ago
- La Jolla, CA (10 miles from San Diego, CA)
- moments ago
Payroll Title: BLANK AST 2 Department: SHUTTLE SERVICES Hiring Pay Scale $24.67- 29.93/ Hour Worksite: Campus Appointment Type: Career Appointment Percent: 100% Union: CX Contract Total Openings:...
About Us Be part of an exciting, well-funded startup changing the world of retail and beyond. RADAR's mission is to revolutionize customer experience in retail through precise identification of...
About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...
Customer Service Representative I/II
- La Mesa, CA (10 miles from San Diego, CA)
- 5 hours ago
- La Mesa, CA (10 miles from San Diego, CA)
- 5 hours ago
Service Representative I: $30.79 - $39.30/hourly Customer Service Representative II: $35.65 - $45.51/hourly 3.1% cost-of-living increase effective 7/1/25 The Customer Service Representative position...
Senior Customer Service Associate, Presidential Markets - Full Time
- Santee, CA (14 miles from San Diego, CA)
- 20 hours ago
- Santee, CA (14 miles from San Diego, CA)
- 20 hours ago
Id : REQ_501508, Title : Senior Customer Service Associate, Presidential Markets - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...511,...
Customer Service Representative (Accepting Applications)
- Chula Vista, CA (7 miles from San Diego, CA)
- 20 hours ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 20 hours ago
Express Employment Professionals has an immediate opening for an experienced Customer Service Representative. This qualified clerk will provide support to a company in South San Diego County....
un Customer Service and Field Supervisor image 1 of 2 compensation: $22-$30/hr DOE employment type: job title: Customer Service and Field Supervisor Field Supervisor/CS Rep (San Diego County)...
Customer Service Representative - Fashion Valley
- San Diego, CA
- 21 hours ago
- San Diego, CA
- 21 hours ago
Customer Service Representative - Fashion Valley Nordstrom Inc - 3.8 San Diego, CA Job Details $17.85 - $18.55 an hour 22 hours ago Benefits Store discount Disability insurance Health insurance Dental...
Overnight Customer Service Representative
- Poway, CA (21 miles from San Diego, CA)
- 1 day ago
- Poway, CA (21 miles from San Diego, CA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Retail Customer Service Associate
- La Jolla, CA (10 miles from San Diego, CA)
- 1 day ago
- La Jolla, CA (10 miles from San Diego, CA)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Benefits: Dental and Vision Insurance 100% PAID Health Insurance 401(k) matching Bonus based on performance Employee discounts Opportunity for advancement Paid time off Training & development Join...
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Family business looking to hire a secretary, clerk, who is positive, eager to learn and grow, team player, with good typing skills, filing skills, and customer service experience. Car rental...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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