Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 8 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 8 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkSeasonal Customer Service Representative - Fashion Valley
- San Diego, CA
- 10 hours ago
- San Diego, CA
- 10 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace...
Customer Service Associate - Temporary
- Coronado, CA (3 miles from San Diego, CA)
- 21 hours ago
- Coronado, CA (3 miles from San Diego, CA)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Work Flexibility: Remote Schedule: Monday-Friday, 10:30am-7:00pm Eastern Time (7:30am-4:00pm Pacific Time) Overtime required as needed What You Will Do - As a Customer Service Representative, you will...
Remote WorkCustomer Service Representative (Loan Consultant II - CA)
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
As a Retail Customer Service Representative, you will be the face of our brand, ensuring customers have a positive and seamless experience....
Customer Service Role In A Fast Paced, Professional Office Environment
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
The world of work is changingshort commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work! At IWG, we are leading the way. Weve...
Wounded Warrior Call Center Customer Care Representative
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive...
Rv Rental Concierage/ Customer Service
- Santee, CA (14 miles from San Diego, CA)
- 3 days ago
- Santee, CA (14 miles from San Diego, CA)
- 3 days ago
ANSWERING PHONES, BOOKING RENTALS, CAMPING PCKAGES, POSSIBLE SALES COMMISIONS AS WE ARE A RV DEALER ALSO. SPANISH SPEAKING IS REQUIRED.
Tickets.com, a wholly owned subsidiary of Major League Baseball (MLB), delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the...
Customer Service Sales Representative
- El Cajon, CA (18 miles from San Diego, CA)
- 3 days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 3 days ago
6201 - El Cajon - 1100 Wagner Drive, El Cajon, California, 92020 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
- Chula Vista, CA (7 miles from San Diego, CA)
- 4 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 4 days ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Member Service Representative (Part-Time) - Naval Base Point Loma/Liberty Station
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Member Service Representative (Part-Time) - Naval Base Point Loma/Liberty Station Navy Federal Credit Union - 3.8 San Diego, CA Job Details Part-time $23 - $27 an hour 10 hours ago Benefits...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Baking
- Order Processing
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Scanning
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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