Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 3 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 3 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Representative San Diego, CA Salary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows....
We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our...
Department Secretary - Sharp Health Plan Customer Service - Tech Way - Day Shift - Full Time
- San Diego, CA
- 2 hours ago
- San Diego, CA
- 2 hours ago
Hours: Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: Not Specified On-Call Required: No Hourly Pay...
Veterinary Client Service Representative - Lead
- La Mesa, CA (10 miles from San Diego, CA)
- 2 hours ago
- La Mesa, CA (10 miles from San Diego, CA)
- 2 hours ago
About us Located about 11 miles east of the City of San Diego and about 25 miles from the Mexican border, the clinic is nestled between Mount Helix and Rancho San Diego. We do a good deal of work...
Why Millennium Health? Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians...
Maintains superior standards for productivity and service quality through one-on-one training and coaching of Customer Service Representatives, utilize monitoring and tracking systems, and recommending...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Lemon Grove, CA (8 miles from San Diego, CA)
- 1 day ago
- Lemon Grove, CA (8 miles from San Diego, CA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Support Representative
- Santee, CA (14 miles from San Diego, CA)
- 1 day ago
- Santee, CA (14 miles from San Diego, CA)
- 1 day ago
Overview Join Sharp Business Systems as a Customer Service Support Representative (CSSR), where you'll use your strong customer service skills to handle a variety of customer inquiries and issues....
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative
- El Cajon, CA (18 miles from San Diego, CA)
- 1 day ago
- El Cajon, CA (18 miles from San Diego, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Cashier/customer service Quickie Pickie LLC La Jolla, California As a Cashier/Customer Service Associate, youll be the face of Quickie Pickiewelcoming customers, managing transactions, and keeping...
Customer Service Patient Representative
- Solana Beach, CA (19 miles from San Diego, CA)
- 2 days ago
- Solana Beach, CA (19 miles from San Diego, CA)
- 2 days ago
Responsibility Statements Process simple quotes, orders, and returns by various forms of external means such as incoming calls, email, and fax. Informs customers of sales promotions while also...
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »