Customer Service Representative Jobs in San Diego, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 5 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 5 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote WorkMany associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...
Member Service Representative (Part-Time) - Southland Plaza
- San Diego, CA
- 8 hours ago
- San Diego, CA
- 8 hours ago
Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings,...
Our first store opened on January 2nd, 1980 in Anaheim CA and since then we have grown to 40 stores in three counties: Los Angeles, Orange and San Diego. We offer our customers a full service...
Customer Service Rep(08555) - 8726 Lake Murray Blvd.
- San Diego, CA
- 12 hours ago
- San Diego, CA
- 12 hours ago
Customer Service Rep(08555) - 8726 Lake Murray Blvd. Domino's Franchise - 3.4 San Diego, CA Job Details Full-time Estimated: $38.6K - $43.5K a year 11 hours ago Qualifications Writing skills...
Join Mike's Red Tacos and spice up your career with our dynamic team! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, team-oriented...
Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our...
We are seeking to bring on an AT&T Customer Service Representative to join our robust team, supporting the AT&T campaign....
Benefit Customer Service Representative (154501) A-Line Staffing is now hiring Remote Benefit Customer Service Representatives in the San Diego, CA, area....
Customer service or call center experience is a plus, but not required training provided. Strong verbal and written communication skills....
Remote WorkAt Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way! If you prosper in an environment where you can help others and enjoy crafting...
Benefits Customer Service Representative - Bilingual
- San Diego, CA
- 1 day ago
- San Diego, CA
- 1 day ago
Start Date 8/25 After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Bilingual Spanish/French The Role As a Benefit Customer Service Representative, you will have...
Remote WorkPosition Summary: We are looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team....
Start Date 8/25 Submittal Date 8/4 After 30 days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you...
Remote WorkAs a Customer Service Representative (CSR), you’ll play a vital role in ensuring our customers receive a positive customer experience....
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in San Diego, CA
Highest Education Level
Customer Service Representatives in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Sales Leadership
- Courteous
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Friendliness
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Policy Development
- English
- Multitasking
- Spanish
- Inventory Management
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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