Customer Service Representative Jobs in Salinas, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Parts Room / Tool Room Assistant
- Don Chapin co.
- Salinas, CA (7 miles from Salinas, CA)
- 7 days ago
- Don Chapin co.
- Salinas, CA (7 miles from Salinas, CA)
- 7 days ago
The Don Chapin Co is seeking applications for a position for TOOL AND PARTS ASSISTANT. This is a full time position. Applicants need to have some experience in processing orders and directives,...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Monterey, CA (11 miles from Salinas, CA)
- 1 day ago
- Monterey, CA (11 miles from Salinas, CA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Rep(07991) - 265 Reservation Road, Suite Q
- Domino's
- Marina, CA (7 miles from Salinas, CA)
- 6 days ago
- Marina, CA (7 miles from Salinas, CA)
- 6 days ago
CSRTake in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
In PersonJob Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In PersonDMDC Tier 1 Customer Service Rep - DSO Seaside, CA (onsite) only
- InspiriTec
- Seaside, CA (9 miles from Salinas, CA)
- 14 days ago
- Seaside, CA (9 miles from Salinas, CA)
- 14 days ago
TIER 1 CUSTOMER SERVICE REPRESENTATIVE – DSO (General Clerk 2) / (EEO/Disability/Vets) Job Responsibilities: (include but not limited to) Provide support and assistance to Defense Manpower Data Center...
In PersonSeasonal Customer Service Representative
- Enterprise
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting...
In Person TemporaryApply Now Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dediced to creing efficient and scalable paper and packaging solutions to help solve...
HybridCustomer Service Rep(08533) - 1033 e alisal st
- Domino's
- Salinas, CA
- 21 days ago
- Salinas, CA
- 21 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonCustomer Service Rep(07990) - 1022 Broadway Ave. #B
- Domino's
- Seaside, CA (9 miles from Salinas, CA)
- 30+ days ago
- Seaside, CA (9 miles from Salinas, CA)
- 30+ days ago
CSRTake in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Representative - Aspire Health
- Montage Health
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
Job Description: P urpose of Position The Customer Service Representative I will handle incoming calls from health plan members and healthcare providers, assisting with inquiries related to eligibility...
In Person- Trumark Homes
- Marina, CA (7 miles from Salinas, CA)
- 30+ days ago
- Marina, CA (7 miles from Salinas, CA)
- 30+ days ago
Who We Are Our mission is to enhance the lives of people by creating inspiring living environments - enhance and inspire. For over 35 years, Trumark has been a leading real estate development...
In Person- Morphius Corp
- Watsonville, CA (19 miles from Salinas, CA)
- 45+ days ago
- Watsonville, CA (19 miles from Salinas, CA)
- 45+ days ago
Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be...
RemoteCustomer Service Rep(07790) - 1101 n main st
- Domino's Pizza
- Salinas, CA
- 90+ days ago
- Salinas, CA
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Rep(08278) - 154 Country Club Gate Ctr
- Domino's Pizza
- Pacific Grove, CA (15 miles from Salinas, CA)
- 90+ days ago
- Pacific Grove, CA (15 miles from Salinas, CA)
- 90+ days ago
Company Description Job Description CSR Take in person and phone orders Complete transactions with guest at register Help other stations when needed Clean as you go Follow food safety standards...
In PersonDemographic Data for Salinas, CA
Moving to Salinas, CA? Find some basic demographic data about Salinas, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Salinas, CA
Highest Education Level
Customer Service Representatives in Salinas, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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