Customer Service Representative Jobs in Rancho Santa Margarita, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
- 1 hour ago
- Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
- 1 hour ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Senior Customer Service Representative (Promotional Only)
- Costa Mesa, CA (17 miles from Rancho Santa Margarita, CA)
- 1 hour ago
- Costa Mesa, CA (17 miles from Rancho Santa Margarita, CA)
- 1 hour ago
* Promotional Only : This recruitment is only open to current Mesa Water District employees* Mesa Water District is looking for a Senior Customer Service Representative to lead the Customer Services...
Customer Service Rep(08518) - Corona Del Mar
- Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
- 7 hours ago
- Newport Beach, CA (12 miles from Rancho Santa Margarita, CA)
- 7 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Trabuco Canyon, CA (3 miles from Rancho Santa Margarita, CA)
- 7 hours ago
- Trabuco Canyon, CA (3 miles from Rancho Santa Margarita, CA)
- 7 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Part Time - Customer Service - Self Storage Manager
- Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
- 15 hours ago
- Murrieta, CA (20 miles from Rancho Santa Margarita, CA)
- 15 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.75 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Laguna Beach, CA (11 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Laguna Beach, CA (11 miles from Rancho Santa Margarita, CA)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(08100) - 13302 Century Blvd
- Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Garden Grove, CA (21 miles from Rancho Santa Margarita, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Tech: SCIE North
- Corona, CA (17 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Corona, CA (17 miles from Rancho Santa Margarita, CA)
- 1 day ago
Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...
Customer Service Rep(08360) - 1015 S Main St
- Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Santa Ana, CA (16 miles from Rancho Santa Margarita, CA)
- 1 day ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07869) - 12154 Central Ave
- Chino, CA (22 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Chino, CA (22 miles from Rancho Santa Margarita, CA)
- 1 day ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07835) - 3902 E Chapman Ave
- Orange, CA (18 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Orange, CA (18 miles from Rancho Santa Margarita, CA)
- 1 day ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07893) - 14152 Newport Ave
- Tustin, CA (14 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Tustin, CA (14 miles from Rancho Santa Margarita, CA)
- 1 day ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative
- Irvine, CA (11 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Irvine, CA (11 miles from Rancho Santa Margarita, CA)
- 1 day ago
Store 2709466: 14493 Culver Dr, Irvine, California 92604 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Huntington Beach, CA (22 miles from Rancho Santa Margarita, CA)
- 1 day ago
- Huntington Beach, CA (22 miles from Rancho Santa Margarita, CA)
- 1 day ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Lead Retail Customer Service Associate
- San Clemente, CA (16 miles from Rancho Santa Margarita, CA)
- 1 day ago
- San Clemente, CA (16 miles from Rancho Santa Margarita, CA)
- 1 day ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Demographic Data for Rancho Santa Margarita, CA
Moving to Rancho Santa Margarita, CA? Find some basic demographic data about Rancho Santa Margarita, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rancho Santa Margarita, CA
Highest Education Level
Customer Service Representatives in Rancho Santa Margarita, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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