Customer Service Representative Jobs in Rancho Cucamonga, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (17 miles from Rancho Cucamonga, CA)
- 5 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (17 miles from Rancho Cucamonga, CA)
- 5 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Bilingual Immediate Customer Service
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 7 hours ago
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 7 hours ago
un Bilingual Immediate Customer Service (Fontana) Valley near Sierra compensation: $700-$1,000 Week Immediate customer service position available. Call to book interview if hired start this week....
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 11 hours ago
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 11 hours ago
Job Summary: The Customer Service Representative consistently anticipates and meets the needs of the patients....
Customer Service Representative - Work From Home
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 16 hours ago
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Customer Service Representative
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Full Time - Inverness High Street
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 1 day ago
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 1 day ago
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by...
Customer Service Senior Representative
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 1 day ago
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 1 day ago
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will...
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 1 day ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 1 day ago
This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market...
Customer Service Tech: IE North
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Tech: SCIE South
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
- Corona, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Representative
- Baldwin Park, CA (21 miles from Rancho Cucamonga, CA)
- 2 days ago
- Baldwin Park, CA (21 miles from Rancho Cucamonga, CA)
- 2 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Support Specialist - Bilingual - Overnights
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
Bilingual Customer Support Specialist - Overnights Pay from $27 to $32 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman...
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...
Customer Support Specialist - Bilingual
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 2 days ago
Bilingual Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue,...
Demographic Data for Rancho Cucamonga, CA
Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rancho Cucamonga, CA
Highest Education Level
Customer Service Representatives in Rancho Cucamonga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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