Customer Service Representative Jobs in Pomona, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Eagle Rock Pet Care
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...

Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (24 miles from Pomona, CA)
- 2 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work- Christi Liang Insurance Agency, Inc
- Walnut, CA (2 miles from Pomona, CA)
- 2 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (2 miles from Pomona, CA)
- 2 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...

Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Pomona, CA)
- 12 days ago
- Montebello Veterinary Hospital
- Montebello, CA (16 miles from Pomona, CA)
- 12 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 1 day ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Mira Loma, CA (16 miles from Pomona, CA)
- 3 hours ago
- Mira Loma, CA (16 miles from Pomona, CA)
- 3 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Remote Bilingual Customer Service Representative English/Spanish
- Los Angeles, CA (24 miles from Pomona, CA)
- 3 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 3 hours ago
We are seeking enthusiastic and organized individuals to join our team as Remote Customer Service Representatives....
Remote Work- Los Angeles, CA (24 miles from Pomona, CA)
- 3 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 3 hours ago
hourly:25-35hr employment type:full time experience level:none job title: door to door commission:1 percent of sale we need customer service reps to explain our company to surrounding homeowners...
Amazon Locker+ Customer Service Associate
- La Habra, CA (8 miles from Pomona, CA)
- 6 hours ago
- La Habra, CA (8 miles from Pomona, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Anaheim, CA (12 miles from Pomona, CA)
- 7 hours ago
- Anaheim, CA (12 miles from Pomona, CA)
- 7 hours ago
**Job Title: Customer Account Representative** **Location:** [Company Location] **Job Type:** [Full-Time/Part-Time/Remote] **Department:** [Department Name] **Reports To:** [Supervisor/Manager...
Customer Service Representative
- Fontana, CA (23 miles from Pomona, CA)
- 11 hours ago
- Fontana, CA (23 miles from Pomona, CA)
- 11 hours ago
Position: Customer service representative Shift: First shift 6 :00a m ; 2 :30pm, Monday-Friday Pay $22.00 In addition to the general job description below, the ideal candidate will also possess the...
Customer Service Rep(07815) - 21001 Sherman Way
- Los Angeles, CA (24 miles from Pomona, CA)
- 11 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 11 hours ago
Customer Service Rep(07815) - 21001 Sherman Way 3.4 3.4 out of 5 stars 21001 Sherman Way Ste 16, Canoga Park, CA 91303 Job Description Job Duties Operate all equipment. Stock ingredients from...
Customer Service Rep(08682) - 6622 Irvine Center Drive
- Irvine, CA (17 miles from Pomona, CA)
- 12 hours ago
- Irvine, CA (17 miles from Pomona, CA)
- 12 hours ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07845) - 13205 Whittier Blvd
- Whittier, CA (11 miles from Pomona, CA)
- 12 hours ago
- Whittier, CA (11 miles from Pomona, CA)
- 12 hours ago
Customer Service Rep(07845) - 13205 Whittier Blvd Domino's Franchise - 3.4 Whittier, CA Job Details Full-time Estimated: $37.2K - $42K a year 5 hours ago Qualifications Writing skills Computer...
Customer Service Rep(07866) - 17650 Chatsworth St
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 hours ago
- Los Angeles, CA (24 miles from Pomona, CA)
- 12 hours ago
Customer Service Rep(07866) - 17650 Chatsworth St Domino's Franchise - 3.4 Granada Hills, CA Job Details Full-time Estimated: $38.6K - $43.1K a year 10 hours ago Qualifications Writing skills...
Demographic Data for Pomona, CA
Moving to Pomona, CA? Find some basic demographic data about Pomona, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pomona, CA
Highest Education Level
Customer Service Representatives in Pomona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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