Customer Service Representative Jobs in Palo Alto, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
Your Opportunity: Customer Service Representative California Check Cashing Stores San Jose, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $19.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Support Representative
- LabCorp
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 16 hours ago
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 16 hours ago
Labcorp is seeking a remote Client Services Representative to join a dynamic team in South San Francisco, CA. Work Schedule: Monday - Friday 8:30am-5:00pm Application Window Closes: 6/12/2026...
Remote- Geopaq Logic
- San Jose, CA (15 miles from Palo Alto, CA)
- 17 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 17 hours ago
Job Title: Customer Service Support Specialist Location(s): CA – San Jose Fulltime Required Qualifications: • High School Diploma or equivalent • Minimum of three (3) years of related work...
In PersonCustomer Service - East Palo Alto Rack
- Nordstrom
- East Palo Alto, CA (1 mile from Palo Alto, CA)
- 1 day ago
- East Palo Alto, CA (1 mile from Palo Alto, CA)
- 1 day ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In PersonCustomer Support Specialist II
- Exact Sciences Corporation
- Redwood City, CA (5 miles from Palo Alto, CA)
- 1 day ago
- Redwood City, CA (5 miles from Palo Alto, CA)
- 1 day ago
Help us change lives At Exact Sciences, were helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident...
In Person- San Leandro, CA (18 miles from Palo Alto, CA)
- 2 days ago
- San Leandro, CA (18 miles from Palo Alto, CA)
- 2 days ago
We provide a fast-paced energetic environment where individuals Can work closely with customers and seasoned sales professionals. This is a full time position. Qualifications: Strong Work Ethic...
In PersonInsurance Customer Services Representative(CSR English/Chinese)
- Burlingame, CA (14 miles from Palo Alto, CA)
- 3 days ago
- Burlingame, CA (14 miles from Palo Alto, CA)
- 3 days ago
We are a growing INSURANCE BROKER AGENCY specializing in personal and commercial line insurance and are seeking a bilingual (English/Chinese) CSR to join our team. Responsibilities: Provide...
In PersonSavers / Value Village Careers - Customer Service Associate
- Savers Thrifts Stores
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 3 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 3 days ago
Description Customer Service Associate Pay Range: Our starting pay ranges from $18.70 to $24.64 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the...
In PersonSAP Customer Service Consultant
- Danta Technologies
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 3 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 3 days ago
Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (s). Sponsorship is not available at...
Remote- Adecco USA, Inc.
- Union City, CA (12 miles from Palo Alto, CA)
- 3 days ago
- Union City, CA (12 miles from Palo Alto, CA)
- 3 days ago
What's in this Customer Service Representative position for you?...
In Person- Zenith American Solutions
- Alameda, CA (23 miles from Palo Alto, CA)
- 4 days ago
- Alameda, CA (23 miles from Palo Alto, CA)
- 4 days ago
Preferred Qualifications * Call center experience in benefits claims, billing, or eligibility....
In Person- AppleOne
- Fremont, CA (12 miles from Palo Alto, CA)
- 5 days ago
- Fremont, CA (12 miles from Palo Alto, CA)
- 5 days ago
Job Summary We are seeking a Customer Service professional for a contract/temporary opportunity in Fremont, CA. This role is ideal for a customer-focused candidate with 1-2 years of experience who...
HybridCustomer Service Representative
- U-Haul
- San Jose, CA (15 miles from Palo Alto, CA)
- 5 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Sherwin Williams
- Millbrae, CA (17 miles from Palo Alto, CA)
- 5 days ago
- Millbrae, CA (17 miles from Palo Alto, CA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Palo Alto, CA
Highest Education Level
Customer Service Representatives in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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