Customer Service Representative Jobs in Norco, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 351 Jobs

U-Box Customer Care Representative (CDL)

  • Fullerton, CA (19 miles from Norco, CA)
  • 12 hours ago
  • Fullerton, CA (19 miles from Norco, CA)
  • 12 hours ago

Compensation Range: $19.00 to $40.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...

U-Box Customer Care Representative (Non-CDL)

  • Fullerton, CA (19 miles from Norco, CA)
  • 12 hours ago
  • Fullerton, CA (19 miles from Norco, CA)
  • 12 hours ago

Compensation Range: $17.50 to $30.00 Hourly Location: 920 W Commonwealth Av, Fullerton, California 92832 United States of America Have you ever wished the open road could be your office? If so,...

Customer Service Representative I

  • Irvine, CA (16 miles from Norco, CA)
  • 13 hours ago
  • Irvine, CA (16 miles from Norco, CA)
  • 13 hours ago

Work Flexibility: Onsite Location: 510 Technology Drive STE #300, Irvine, CA Shift : Monday Friday, 8:00 AM 5:00 PM, flexible Summary: The Customer Service Representative I serves as the primary point...

Customer Service Associate - Temporary

  • Santa Ana, CA (20 miles from Norco, CA)
  • 13 hours ago
  • Santa Ana, CA (20 miles from Norco, CA)
  • 13 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Service Representative

  • Upland, CA (16 miles from Norco, CA)
  • 22 hours ago
  • Upland, CA (16 miles from Norco, CA)
  • 22 hours ago

.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...

Customer Service Representative

  • Riverside, CA (11 miles from Norco, CA)
  • 1 day ago
  • Riverside, CA (11 miles from Norco, CA)
  • 1 day ago

Inside Sales/Customer Service Representative Compensation $19 to $21 per hour Located in Riverside....

Customer Experience Representative (Advanced Solutions Sales)

  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago
  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...

Client Service Specialist, Employee Benefits - IAS, West

  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago
  • Irvine, CA (16 miles from Norco, CA)
  • 1 day ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

Bilingual Customer Service Associate

  • Ontario, CA (10 miles from Norco, CA)
  • 1 day ago
  • Ontario, CA (10 miles from Norco, CA)
  • 1 day ago

Primary Objective of Position: As Bilingual Customer Service Associate, you will be the face and voice of our company, responsible for delivering excellent customer service experiences both in...

Customer Service - Care for Indoor House Plants in Businesses (OC)

  • Foothill Ranch, CA (16 miles from Norco, CA)
  • 1 day ago
  • Foothill Ranch, CA (16 miles from Norco, CA)
  • 1 day ago

As a full-service interior landscaping company, we are specialists at bringing nature's freshness and beauty indoors to our corporate and residential clientele. We have been in business for over...

Teller (Member Service Representative I)

  • Santa Ana, CA (20 miles from Norco, CA)
  • 1 day ago
  • Santa Ana, CA (20 miles from Norco, CA)
  • 1 day ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...

Customer Service Representative

  • Fullerton, CA (19 miles from Norco, CA)
  • 1 day ago
  • Fullerton, CA (19 miles from Norco, CA)
  • 1 day ago

Move forward with Volt! Volt is hiring for Customer Service Reps for a company located in Fullerton, CA. $19.00 hourly. As a Customer Service Rep you will: Be computer literate, Possess good...

Customer Service Representative

  • Fullerton, CA (19 miles from Norco, CA)
  • 1 day ago
  • Fullerton, CA (19 miles from Norco, CA)
  • 1 day ago

Join our dynamic aerospace team as an Entry-Level Customer Service Representative!...

Retail Cashier and Customer Service

  • Covina, CA (22 miles from Norco, CA)
  • 1 day ago
  • Covina, CA (22 miles from Norco, CA)
  • 1 day ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...

Customer Service Agent Lead - ONT

  • Ontario, CA (10 miles from Norco, CA)
  • 1 day ago
  • Ontario, CA (10 miles from Norco, CA)
  • 1 day ago

General information Job Title Customer Service Agent Lead - ONT Date Monday, August 18, 2025 Entity Unifi Aviation, LLC State California City Ontario Base Pay Rate: $ 18.50 Full/Part Time Full...

Demographic Data for Norco, CA

Moving to Norco, CA? Find some basic demographic data about Norco, CA below.


Local
National
26,376
811
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Norco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Norco, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Norco, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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