Customer Service Representative Jobs in Norco, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (17 miles from Norco, CA)
- 3 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (17 miles from Norco, CA)
- 3 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Customer Service Representative
- Ontario, CA (10 miles from Norco, CA)
- moments ago
- Ontario, CA (10 miles from Norco, CA)
- moments ago
A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team....
- Santa Ana, CA (20 miles from Norco, CA)
- moments ago
- Santa Ana, CA (20 miles from Norco, CA)
- moments ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Commercial Client Services Representative
- Irvine, CA (16 miles from Norco, CA)
- 1 hour ago
- Irvine, CA (16 miles from Norco, CA)
- 1 hour ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Customer Support Specialist - Bilingual - Overnights
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
Bilingual Customer Support Specialist - Overnights Pay from $27 to $32 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman...
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
Customer Support Specialist Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA...
Customer Support Specialist - Bilingual
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
- Ontario, CA (10 miles from Norco, CA)
- 7 hours ago
Bilingual Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning potential! Includes $2 Shift Differential California Branch 4810 South Hellman Avenue,...
- Irvine, CA (16 miles from Norco, CA)
- 8 hours ago
- Irvine, CA (16 miles from Norco, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Client Service Representative
- Glendora, CA (20 miles from Norco, CA)
- 9 hours ago
- Glendora, CA (20 miles from Norco, CA)
- 9 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Warehouse Customer Care Representative - 3:30PM
- Riverside, CA (11 miles from Norco, CA)
- 10 hours ago
- Riverside, CA (11 miles from Norco, CA)
- 10 hours ago
2nd shift (4 Days, 10 hour shifts) Schedule: Sun-Mon, Thurs-Fri Hours: 3:30pm-2am Perform customer service duties such as processing customer orders, tracking product availability, and handling...
Customer Care Representative II
- Pomona, CA (15 miles from Norco, CA)
- 10 hours ago
- Pomona, CA (15 miles from Norco, CA)
- 10 hours ago
" The Customer Care Representative II ensures LERETA external and internal customers receive accurate and timely responses to inquiries concerning tax service and property tax matters. The role...
Customer Service Representative
- Eastvale, CA (2 miles from Norco, CA)
- 10 hours ago
- Eastvale, CA (2 miles from Norco, CA)
- 10 hours ago
FASTSIGNS #69909 is hiring for a Customer Service Representative to join our team!...
Customer Service Representative
- Orange, CA (20 miles from Norco, CA)
- 15 hours ago
- Orange, CA (20 miles from Norco, CA)
- 15 hours ago
Customer Service Representative CalOptima CalOptima Health is seeking a highly motivated Customer Service Representative to join our team....
- Mira Loma, CA (4 miles from Norco, CA)
- 20 hours ago
- Mira Loma, CA (4 miles from Norco, CA)
- 20 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Amazon Locker+ Customer Service Associate
- La Habra, CA (22 miles from Norco, CA)
- 23 hours ago
- La Habra, CA (22 miles from Norco, CA)
- 23 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Norco, CA
Moving to Norco, CA? Find some basic demographic data about Norco, CA below.
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Salary for Customer Service Representative Jobs in Norco, CA
Highest Education Level
Customer Service Representatives in Norco, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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