Customer Service Representative Jobs in Mission Viejo, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 3 hours ago
- San Clemente, CA (12 miles from Mission Viejo, CA)
- 3 hours ago
Store 2709479: 901 Avenida Pico, San Clemente, California 92673 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Fallbrook, CA (19 miles from Mission Viejo, CA)
- 7 hours ago
- Fallbrook, CA (19 miles from Mission Viejo, CA)
- 7 hours ago
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day....
Customer Service Representative I
- Irvine, CA (16 miles from Mission Viejo, CA)
- 15 hours ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 15 hours ago
Work Flexibility: Onsite Location: 510 Technology Drive STE #300, Irvine, CA Shift : Monday Friday, 8:00 AM 5:00 PM, flexible Summary: The Customer Service Representative I serves as the primary point...
Customer Service Associate - Temporary
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 16 hours ago
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Associate, Employee Benefits
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 1 day ago
Job Description ABOUT HUB: In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is...
Customer Experience Representative (Advanced Solutions Sales)
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Laguna Niguel, CA (13 miles from Mission Viejo, CA)
- 1 day ago
- Laguna Niguel, CA (13 miles from Mission Viejo, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Client Service Specialist, Employee Benefits - IAS, West
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 1 day ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Customer Service - Care for Indoor House Plants in Businesses (OC)
- Foothill Ranch, CA (11 miles from Mission Viejo, CA)
- 1 day ago
- Foothill Ranch, CA (11 miles from Mission Viejo, CA)
- 1 day ago
As a full-service interior landscaping company, we are specialists at bringing nature's freshness and beauty indoors to our corporate and residential clientele. We have been in business for over...
Teller (Member Service Representative I)
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 1 day ago
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 1 day ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Amazon Locker+ Customer Service Associate
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 1 day ago
- Santa Ana, CA (21 miles from Mission Viejo, CA)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Support Representative I (9am-5:30pm PST)
- Aliso Viejo, CA (9 miles from Mission Viejo, CA)
- 2 days ago
- Aliso Viejo, CA (9 miles from Mission Viejo, CA)
- 2 days ago
Compensation: $21.00 - $24.00 per hour. You are eligible for a Short-Term Incentive Plan with the target at 3% of your annual earnings; terms and conditions apply. Customer Support Representative...
Remote WorkFront Office Animal Hospital Customer Service No veterinary experience required
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Newport Beach, CA (16 miles from Mission Viejo, CA)
- 2 days ago
NEW job posting beginning 08/18/25 We must hire another fabulous person immediately. We just hired two we adore. Yes. Immediately. Wow. We are so busy. Plus we are upgrading our practice software...
Team Lead Front of House Customer Service FT
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
HVAC Remote Customer Service Representative
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
- Irvine, CA (16 miles from Mission Viejo, CA)
- 2 days ago
Are you an HVAC expert who thrives on solving problems and helping people? Ready to swap your toolbelt for a headsetwithout giving up your hands-on technical skills? Join a fast-growing remote...
Demographic Data for Mission Viejo, CA
Moving to Mission Viejo, CA? Find some basic demographic data about Mission Viejo, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mission Viejo, CA
Highest Education Level
Customer Service Representatives in Mission Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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