Customer Service Representative Jobs in Los Gatos, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Specialist - PT
- San Jose, CA (9 miles from Los Gatos, CA)
- 23 days ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 23 days ago
$22.34/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Customer Experience Specialist - FT
- San Jose, CA (9 miles from Los Gatos, CA)
- 30+ days ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 30+ days ago
$21.09/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Tactical Loss Prevention Customer Service Assocaite II
- San Jose, CA (9 miles from Los Gatos, CA)
- 7 hours ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 7 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Fremont, CA (23 miles from Los Gatos, CA)
- 9 hours ago
- Fremont, CA (23 miles from Los Gatos, CA)
- 9 hours ago
We are seeking a Customer Service Specialist with strong communication and problem-solving skills to support clients and internal teams in a fast-paced manufacturing environment. If you have a...
Director, Product Management - Tech, Customer Service - Customer Engagement Technology
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 10 hours ago
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 10 hours ago
Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product Management for Customer Engagement Technology, you will...
Customer Service Representative
- San Jose, CA (9 miles from Los Gatos, CA)
- 10 hours ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 10 hours ago
Customer Service RepresentativeJob Description As a Customer Service Representative, you will be responsible for answering customer calls promptly and in a friendly and professional manner....
Customer Service - Whole Foods
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 15 hours ago
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 15 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service/Sales Representative
- Milpitas, CA (16 miles from Los Gatos, CA)
- 16 hours ago
- Milpitas, CA (16 miles from Los Gatos, CA)
- 16 hours ago
Onanon, Inc. is a world class connector and cable assembly manufacturer thatprides itself on supporting our customers with the ability to design & producecustom interconnect systems for a variety...
Pharmacy Customer Service Associate
- Scotts Valley, CA (14 miles from Los Gatos, CA)
- 17 hours ago
- Scotts Valley, CA (14 miles from Los Gatos, CA)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- San Jose, CA (9 miles from Los Gatos, CA)
- 17 hours ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Sunnyvale, CA (11 miles from Los Gatos, CA)
- 17 hours ago
- Sunnyvale, CA (11 miles from Los Gatos, CA)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 18 hours ago
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 18 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Drivers with Great Customer Service
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 1 day ago
- Santa Cruz, CA (14 miles from Los Gatos, CA)
- 1 day ago
Rayne Water of Santa Cruz is looking for driver with strong work ethic, positive attitude, 'customer first' team member who is driven to succeed as our new Route Delivery Driver. Rayne Water has...
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 1 day ago
- Santa Clara, CA (8 miles from Los Gatos, CA)
- 1 day ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Support Representative (French and English Fluency Required)
- San Jose, CA (9 miles from Los Gatos, CA)
- 1 day ago
- San Jose, CA (9 miles from Los Gatos, CA)
- 1 day ago
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and...
Demographic Data for Los Gatos, CA
Moving to Los Gatos, CA? Find some basic demographic data about Los Gatos, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Los Gatos, CA
Highest Education Level
Customer Service Representatives in Los Gatos, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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