Customer Service Representative Jobs in Los Angeles, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Comparion Customer Support Specialist
- Comparion Insurance Agency
- Los Angeles, CA
- 2 days ago
- Comparion Insurance Agency
- Los Angeles, CA
- 2 days ago
Schedule: Full-Time Salary Range: USD $42000.00 - $84000.00 Job Category: Sales - Comparion Description Comparion Customer Support Specialist - Highly motivated, resourceful and self-directed...
Remote Full TimeStarting hiring pay at: $ 20.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Careonsite
- Torrance, CA (10 miles from Los Angeles, CA)
- 6 hours ago
- Torrance, CA (10 miles from Los Angeles, CA)
- 6 hours ago
OSCA, a division of Tang & Company which provides instructor-led and computer based safety training, has an excellent opportunity for a full-time Client Services Associate. The ideal candidate is...
In Person- Valence Surface Technologies
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 11 hours ago
- Garden Grove, CA (22 miles from Los Angeles, CA)
- 11 hours ago
Job Overview Reports to: Customer Service Supervisor Location: Garden Grove, CA Type: Full-Time Schedule: 1st Shift (6am-2:30pm) Job Summary: Coordinates and expedites the flow of work within or...
In Person- Anaheim, CA (18 miles from Los Angeles, CA)
- 12 hours ago
- Anaheim, CA (18 miles from Los Angeles, CA)
- 12 hours ago
We are seeking a Customer Service Clerk to assist customers by phone, email, and in person. Responsibilities include answering customer inquiries, processing orders, responding to emails,...
In PersonWe are seeking a full time professional and detail-oriented Front Desk to serve as the first point of contact for our organization. In this role, you will manage front desk operations, greet...
In PersonClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Miller- Robertson Animal Hospitals, we take our mission statement your pets...
In Person- East West Bancorp
- El Monte, CA (13 miles from Los Angeles, CA)
- 14 hours ago
- El Monte, CA (13 miles from Los Angeles, CA)
- 14 hours ago
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our...
In PersonCustomer Service Representative
- Circle K
- Pico Rivera, CA (9 miles from Los Angeles, CA)
- 14 hours ago
- Pico Rivera, CA (9 miles from Los Angeles, CA)
- 14 hours ago
Store 2705659: 8451 Slauson Ave, Pico Rivera, California 90660 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person- Crown Equipment Corporation
- Long Beach, CA (14 miles from Los Angeles, CA)
- 15 hours ago
- Long Beach, CA (14 miles from Los Angeles, CA)
- 15 hours ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
In PersonService Representative to join our team....
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Downey, CA (7 miles from Los Angeles, CA)
- 19 hours ago
- Downey, CA (7 miles from Los Angeles, CA)
- 19 hours ago
Your Opportunity Customer Service Representative Speedy Cash Downey, CA As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In Person- Republic Services, Inc.
- Santa Fe Springs, CA (11 miles from Los Angeles, CA)
- 22 hours ago
- Santa Fe Springs, CA (11 miles from Los Angeles, CA)
- 22 hours ago
POSITION SUMMARY: The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services,...
In PersonCustomer Service Respresentative
- Circle K
- Harbor City, CA (12 miles from Los Angeles, CA)
- 23 hours ago
- Harbor City, CA (12 miles from Los Angeles, CA)
- 23 hours ago
Customer Service Representative....
In Person- Home Depot
- Covina, CA (21 miles from Los Angeles, CA)
- 1 day ago
- Covina, CA (21 miles from Los Angeles, CA)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonDemographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Los Angeles, CA
Highest Education Level
Customer Service Representatives in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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