Customer Service Representative Jobs in Los Angeles, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Insurance Assistant, Commercial
- Liberty Mutual Insurance
- Los Angeles, CA
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 5 days ago
Our customer service representatives need to be flexible to work within these hours. Our call center class begins on Monday, October 6, 2025....
Remote Work
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA
- 14 days ago
- Eagle Rock Pet Care
- Los Angeles, CA
- 14 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (8 miles from Los Angeles, CA)
- 14 days ago
- Montebello Veterinary Hospital
- Montebello, CA (8 miles from Los Angeles, CA)
- 14 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Pharmacy Customer Service Associate
- Pasadena, CA (13 miles from Los Angeles, CA)
- moments ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Alhambra, CA (10 miles from Los Angeles, CA)
- moments ago
- Alhambra, CA (10 miles from Los Angeles, CA)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Human Resources Manager, Airport Customer Service (LAX)
- Los Angeles, CA
- 2 hours ago
- Los Angeles, CA
- 2 hours ago
The Human Resources Manager role is responsible for human resources support for an assigned client group at Delta Air Lines, Inc. The HR Manager acts as a strategic business partner for clients...
Retail Customer Service Associate
- Glendale, CA (13 miles from Los Angeles, CA)
- 2 hours ago
- Glendale, CA (13 miles from Los Angeles, CA)
- 2 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative (Day Shift)
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 3 hours ago
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 3 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Representative
- Cypress, CA (16 miles from Los Angeles, CA)
- 7 hours ago
- Cypress, CA (16 miles from Los Angeles, CA)
- 7 hours ago
It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Health care experience Call center experience Telecommuting Requirements: Ability to keep all company...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 14 hours ago
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 14 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative - Industrial Hose
- Long Beach, CA (10 miles from Los Angeles, CA)
- 16 hours ago
- Long Beach, CA (10 miles from Los Angeles, CA)
- 16 hours ago
About Us: Echelon Supply and Service is a leading provider of premium industrial and hydraulic hose solutions for commercial and defense markets across North America. Since 1977, we've built our...
Customer Service Associate - Temporary
- Covina, CA (21 miles from Los Angeles, CA)
- 16 hours ago
- Covina, CA (21 miles from Los Angeles, CA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Deliver Solutions, Create Smiles
- Glendale, CA (13 miles from Los Angeles, CA)
- 17 hours ago
- Glendale, CA (13 miles from Los Angeles, CA)
- 17 hours ago
Job Description: Role Overview: Our Customer Service Representatives are essential to creating genuine connections and positive experiences for our customers....
Veterinary Client Service Representative
- Culver City, CA (8 miles from Los Angeles, CA)
- 17 hours ago
- Culver City, CA (8 miles from Los Angeles, CA)
- 17 hours ago
If you are looking for a career that supports your love of pets while helping their families navigate their hospital visit, look no further than ACCESS Los Angeles and become a Client Care...
Customer Experience Specialist
- Pasadena, CA (13 miles from Los Angeles, CA)
- 22 hours ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 22 hours ago
center experience Ideal for candidates with exposure to customer service, financial services, or mortgage operations...
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Los Angeles, CA
Highest Education Level
Customer Service Representatives in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- High School Diploma
- Military Background
- Written Communication
- Driving
- Flexibility
- Reporting
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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