Customer Service Representative Jobs in Los Alamitos, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 520 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...

Remote Work

Customer Service

Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Advocate

  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 2 days ago
  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 2 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Agent - LAX

  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 2 hours ago
  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 2 hours ago

General information Job Title Customer Service Agent - LAX Date Friday, May 23, 2025 Entity Unifi Aviation, LLC State California City Los Angeles Base Pay Rate: $ 25.23 Full/Part Time Part Time...

Customer Service

  • Santa Ana, CA (12 miles from Los Alamitos, CA)
  • 4 hours ago
  • Santa Ana, CA (12 miles from Los Alamitos, CA)
  • 4 hours ago

Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....

Customer Service Specialist I

  • El Monte, CA (19 miles from Los Alamitos, CA)
  • 4 hours ago
  • El Monte, CA (19 miles from Los Alamitos, CA)
  • 4 hours ago

Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our...

Commercial Client Services Representative

  • Irvine, CA (18 miles from Los Alamitos, CA)
  • 4 hours ago
  • Irvine, CA (18 miles from Los Alamitos, CA)
  • 4 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...

Store Customer Service Specialist

  • Pasadena, CA (24 miles from Los Alamitos, CA)
  • 4 hours ago
  • Pasadena, CA (24 miles from Los Alamitos, CA)
  • 4 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service/Sales

  • Lakewood, CA (5 miles from Los Alamitos, CA)
  • 4 hours ago
  • Lakewood, CA (5 miles from Los Alamitos, CA)
  • 4 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]

  • Laguna Beach, CA (23 miles from Los Alamitos, CA)
  • 8 hours ago
  • Laguna Beach, CA (23 miles from Los Alamitos, CA)
  • 8 hours ago

Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...

Customer Service Agent - Cross Functional (Full-Time)

  • Rosemead, CA (18 miles from Los Alamitos, CA)
  • 8 hours ago
  • Rosemead, CA (18 miles from Los Alamitos, CA)
  • 8 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Private Client Service Associate

  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 9 hours ago
  • Los Angeles, CA (16 miles from Los Alamitos, CA)
  • 9 hours ago

Private Client Service Associate Capital Group Companies - 3.8 West Los Angeles, CA Job Details Full-time $78,720 - $125,952 a year 10 hours ago Benefits Retirement plan Qualifications Mid-level...

Customer Service Representative

  • Baldwin Park, CA (21 miles from Los Alamitos, CA)
  • 9 hours ago
  • Baldwin Park, CA (21 miles from Los Alamitos, CA)
  • 9 hours ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Los Alamitos, CA

Moving to Los Alamitos, CA? Find some basic demographic data about Los Alamitos, CA below.


Local
National
22,955
1,239
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Los Alamitos, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Los Alamitos, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Los Alamitos, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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