Customer Service Representative Jobs in Lakewood, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (10 miles from Lakewood, CA)
- 1 day ago
- Montebello Veterinary Hospital
- Montebello, CA (10 miles from Lakewood, CA)
- 1 day ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (10 miles from Lakewood, CA)
- 5 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (10 miles from Lakewood, CA)
- 5 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Lakewood, CA)
- 7 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Lakewood, CA)
- 7 days ago
As a Customer Service Representative, you will have the opportunity to make a difference in the lives of our customers every day....
- Los Angeles, CA (10 miles from Lakewood, CA)
- 14 days ago
- Los Angeles, CA (10 miles from Lakewood, CA)
- 14 days ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
Customer Service Representative
- Irvine, CA (23 miles from Lakewood, CA)
- 23 days ago
- Irvine, CA (23 miles from Lakewood, CA)
- 23 days ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Professional Skills Strong telephone communication skills Able...
Customer Service Representative
- San Pedro, CA (11 miles from Lakewood, CA)
- 1 hour ago
- San Pedro, CA (11 miles from Lakewood, CA)
- 1 hour ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative (Part-Time)
- Santa Fe Springs, CA (6 miles from Lakewood, CA)
- 1 hour ago
- Santa Fe Springs, CA (6 miles from Lakewood, CA)
- 1 hour ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
- Glendale, CA (23 miles from Lakewood, CA)
- 6 hours ago
- Glendale, CA (23 miles from Lakewood, CA)
- 6 hours ago
Position Type: Regular Your opportunity START DATE: September 15, 2025 At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping...
- Anaheim, CA (10 miles from Lakewood, CA)
- 6 hours ago
- Anaheim, CA (10 miles from Lakewood, CA)
- 6 hours ago
Customer Service Rep Location: Anaheim, CA Type: Contract Job #308420 Position: Customer Service Rep Location: Anaheim, CA Pay rate: $22.00 Position Responsibilities: Processes incoming and...
Customer Support Specialist (eCommerce)
- Torrance, CA (10 miles from Lakewood, CA)
- 6 hours ago
- Torrance, CA (10 miles from Lakewood, CA)
- 6 hours ago
Customer Support Specialist (eCommerce) LocationTorrance, CA 90501 Date PostedJuly 03, 2025 Job ID13183 Employment TypeContract To Hire Pay rate$26/hour Scion Staffing has been engaged to conduct...
Customer Relations Representative - Entry Level
- Cerritos, CA (3 miles from Lakewood, CA)
- 6 hours ago
- Cerritos, CA (3 miles from Lakewood, CA)
- 6 hours ago
service representative role #LI-Onsite The ideal applicant should be local to the Long Beach area and available to start within 1 week of an official job offer....
- Irvine, CA (23 miles from Lakewood, CA)
- 7 hours ago
- Irvine, CA (23 miles from Lakewood, CA)
- 7 hours ago
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Tustin, CA (19 miles from Lakewood, CA)
- 11 hours ago
- Tustin, CA (19 miles from Lakewood, CA)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service & E-Commerce Associate Team Leader
- Santa Monica, CA (23 miles from Lakewood, CA)
- 1 day ago
- Santa Monica, CA (23 miles from Lakewood, CA)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper)
- Venice, CA (21 miles from Lakewood, CA)
- 1 day ago
- Venice, CA (21 miles from Lakewood, CA)
- 1 day ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Demographic Data for Lakewood, CA
Moving to Lakewood, CA? Find some basic demographic data about Lakewood, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakewood, CA
Highest Education Level
Customer Service Representatives in Lakewood, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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