Customer Service Representative Jobs in Lagunitas, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 101 Jobs

Customer Service Representative

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 7 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 7 days ago

Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....

Customer Support Specialist (9:30a-6:30p EST)

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...

Customer Support Specialist (8:30a-5:30p PST)

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago

About Abridge Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical...

Fire and Casualty Insurance Licensed Customer Service Representative

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago

Key responsibilities: - Respond to customer inquiries via phone and email - Maintain accurate records of customer interactions. - Collaborate with underwriters to resolve customer issues. -...

Customer Service Associate - Temporary

  • El Cerrito, CA (23 miles from Lagunitas, CA)
  • 1 day ago
  • El Cerrito, CA (23 miles from Lagunitas, CA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative for a Dry Cleaning Business

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 1 day ago

Dry cleaning and laundry plant hiring customer service representative. Basic English and computer literacy is required. Positive attitude and neat appearance is a must....

Insurance Agent (Sales, Customer Service)

  • San Pablo, CA (20 miles from Lagunitas, CA)
  • 2 days ago
  • San Pablo, CA (20 miles from Lagunitas, CA)
  • 2 days ago

Pay Range: $60000 - $160000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Store Customer Service Specialist

  • San Rafael, CA (11 miles from Lagunitas, CA)
  • 2 days ago
  • San Rafael, CA (11 miles from Lagunitas, CA)
  • 2 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 3 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 3 days ago

Primary Job Location: Richmond District Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: Richmond Location State: Virginia Agiliti helps...

Customer Experience Specialist - FT

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 4 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 4 days ago

$21.96/hour Immediately hiring! If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you...

Customer Service Associate

  • El Sobrante, CA (23 miles from Lagunitas, CA)
  • 4 days ago
  • El Sobrante, CA (23 miles from Lagunitas, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Private Wealth Management Registered Client Service Associate

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...

Bilingual Customer Service Representative Cantonese-English - Part Time

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago

As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....

Bilingual Customer Service Representative - Mandarin-English - Part Time

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 5 days ago

As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you’ll be a part of bringing humanity to business....

Customer Service Representative I

  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 6 days ago
  • San Francisco, CA (22 miles from Lagunitas, CA)
  • 6 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Demographic Data for Lagunitas, CA

Moving to Lagunitas, CA? Find some basic demographic data about Lagunitas, CA below.


Local
National
683
17
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Lagunitas, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lagunitas, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lagunitas, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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