Customer Service Representative Jobs in Irvine, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walnut, CA (19 miles from Irvine, CA)
- 15 hours ago
- Walnut, CA (19 miles from Irvine, CA)
- 15 hours ago
Service Representative assisting assigned client(s) Implement continuous improvement initiatives to improve service for assigned client(s) Participate in daily operational calls and provide updates...
Registered Client Service Associate - Fountain Valley
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 hour ago
- Fountain Valley, CA (11 miles from Irvine, CA)
- 1 hour ago
The Licensed Client Service Associate is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates...
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 hour ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Distribution Customer Service Representative
- Chino, CA (15 miles from Irvine, CA)
- 3 hours ago
- Chino, CA (15 miles from Irvine, CA)
- 3 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Rep(08309) - 23082 Ridge Route Dr, Lake Forest, CA 92630, USA
- Lake Forest, CA (10 miles from Irvine, CA)
- 3 hours ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 3 hours ago
Job Description We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 hours ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 3 hours ago
A Day In The Life The Customer Experience Representative engages with Lendistry's customers on behalf of the organization, providing an exceptional customer experience. Join our fast-paced...
Restaurant Customer Service Team Member
- Cypress, CA (17 miles from Irvine, CA)
- 3 hours ago
- Cypress, CA (17 miles from Irvine, CA)
- 3 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Veterinary Customer Experience Coordinator (Part Time) - Anaheim Hills, CA
- Anaheim, CA (13 miles from Irvine, CA)
- 3 hours ago
- Anaheim, CA (13 miles from Irvine, CA)
- 3 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Representative
- Cypress, CA (17 miles from Irvine, CA)
- 3 hours ago
- Cypress, CA (17 miles from Irvine, CA)
- 3 hours ago
Description Race Winning Brands (RWB) is the leading manufacturer of racing and high-performance parts sold to automotive and powersports markets. RWB is the preferred source for high-end pistons,...
Customer Service Clerk- Anaheim-West Coast Arborists, Inc.
- Anaheim, CA (13 miles from Irvine, CA)
- 10 hours ago
- Anaheim, CA (13 miles from Irvine, CA)
- 10 hours ago
Also, provides general support to designated Area Manager and assistance to the Customer Service Representative/Customer Service Manager....
Customer Service Representative II
- Diamond Bar, CA (17 miles from Irvine, CA)
- 11 hours ago
- Diamond Bar, CA (17 miles from Irvine, CA)
- 11 hours ago
Customer Service Representative IIThe Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts....
Zone Store Customer Service Specialist
- Dana Point, CA (20 miles from Irvine, CA)
- 11 hours ago
- Dana Point, CA (20 miles from Irvine, CA)
- 11 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Westminster, CA (14 miles from Irvine, CA)
- 11 hours ago
- Westminster, CA (14 miles from Irvine, CA)
- 11 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
250-Customer Service - 2003-250 Customer Svc Rep I
- Laguna Woods, CA (9 miles from Irvine, CA)
- 13 hours ago
- Laguna Woods, CA (9 miles from Irvine, CA)
- 13 hours ago
Service Representative I to join our team and serve as the first point of contact for residents requesting services....
Customer Service Representative I
- La Mirada, CA (19 miles from Irvine, CA)
- 23 hours ago
- La Mirada, CA (19 miles from Irvine, CA)
- 23 hours ago
Customer Service Representative I US-CA - La Mirada Administrative/Clerical Fortune 500 Clients 4/28/2025 2:27:06 PM About Acro Acro Service Corp....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Irvine, CA
Highest Education Level
Customer Service Representatives in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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