Customer Service Representative Jobs in Irvine, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Irvine, CA)
- 4 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Irvine, CA)
- 4 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Bilingual Immediate Customer Service
- Chino, CA (15 miles from Irvine, CA)
- 2 hours ago
- Chino, CA (15 miles from Irvine, CA)
- 2 hours ago
un Bilingual Immediate Customer Service (Fontana) Valley near Sierra compensation: $700-$1,000 Week Immediate customer service position available. Call to book interview if hired start this week....
The Customer Service Representative assists customers with all aspects of the order taking process, answers questions about products, and processes returns, and works cross functionally across departments...
Customer Service Representative - Work From Home
- Brea, CA (14 miles from Irvine, CA)
- 11 hours ago
- Brea, CA (14 miles from Irvine, CA)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (19 miles from Irvine, CA)
- 1 day ago
- La Mirada, CA (19 miles from Irvine, CA)
- 1 day ago
Bilingual Licensed Insurance Customer Service Location: La Mirada, CA, 90638 Salary: $18.0 - $32.0/hour Experience: 1 Year(s) Paul Hernandez - State Farm Agency, located in La Mirada, CA, has an...
Customer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
Customer Service Representative
- Cerritos, CA (20 miles from Irvine, CA)
- 1 day ago
- Cerritos, CA (20 miles from Irvine, CA)
- 1 day ago
Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...
Customer Service Senior Representative
- Chino, CA (15 miles from Irvine, CA)
- 1 day ago
- Chino, CA (15 miles from Irvine, CA)
- 1 day ago
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will...
Customer Service Rep(08142) - 16486 Bolsa Chica St
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Member Service Representative (Full-Time) - Santa Ana
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 1 day ago
- Santa Fe Springs, CA (21 miles from Irvine, CA)
- 1 day ago
Job Title: Customer Service Representative Order Desk Location: Santa Fe Springs, CA Schedule: Monday to Friday Training Schedule: Hours: 7:30 AM 4:00 PM (30-minute lunch) Duration: 3 to 6 weeks Post-Training...
Customer Service Tech: IE North
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Tech: SCIE South
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
- Corona, CA (13 miles from Irvine, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 1 day ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Irvine, CA
Highest Education Level
Customer Service Representatives in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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