Customer Service Representative Jobs in Glendale, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Glendale, CA)
- 4 days ago
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Glendale, CA)
- 4 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Customer Service Representative
- Los Angeles, CA (13 miles from Glendale, CA)
- 1 day ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 1 day ago
Staples is business to business.Youre what binds us together. Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies....
General Office Work/ Customer Service/ Receptionist
- Sun Valley, CA (5 miles from Glendale, CA)
- 4 hours ago
- Sun Valley, CA (5 miles from Glendale, CA)
- 4 hours ago
Looking for someone who really enjoys the office environment. Primary responsibility would be filing and answering the phones and assisting customers. Other tasks include: calling customers for...
LP Customer Service Associate II
- Long Beach, CA (23 miles from Glendale, CA)
- 4 hours ago
- Long Beach, CA (23 miles from Glendale, CA)
- 4 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
U-Box Customer Care Representative (CDL)
- Panorama City, CA (9 miles from Glendale, CA)
- 4 hours ago
- Panorama City, CA (9 miles from Glendale, CA)
- 4 hours ago
Compensation Range: $19.00 to $40.00 Hourly Location: 7885 Nelson Rd Unit B, Panorama City, California 91402 United States of America Have you ever wished the open road could be your office? If...
- Northridge, CA (15 miles from Glendale, CA)
- 4 hours ago
- Northridge, CA (15 miles from Glendale, CA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Eagle Rock, CA (5 miles from Glendale, CA)
- 4 hours ago
- Eagle Rock, CA (5 miles from Glendale, CA)
- 4 hours ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR...
Automotive Customer Service Advisor
- Redondo Beach, CA (24 miles from Glendale, CA)
- 4 hours ago
- Redondo Beach, CA (24 miles from Glendale, CA)
- 4 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Associate - Temporary
- Monrovia, CA (18 miles from Glendale, CA)
- 4 hours ago
- Monrovia, CA (18 miles from Glendale, CA)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Los Angeles, CA (13 miles from Glendale, CA)
- 4 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 4 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative - Topanga
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Store Customer Service Specialist
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 5 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Amazon Locker+ Customer Service Associate
- Venice, CA (15 miles from Glendale, CA)
- 6 hours ago
- Venice, CA (15 miles from Glendale, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Venice, CA (15 miles from Glendale, CA)
- 6 hours ago
- Venice, CA (15 miles from Glendale, CA)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Glendale, CA
Highest Education Level
Customer Service Representatives in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Decision Making
- Listening
- Retail
- Friendliness
- High School Diploma
- Driving
- Flexibility
- Filing
- English
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »