Customer Service Representative Jobs in Glendale, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Food Safety Net Services
- Burbank, CA (2 miles from Glendale, CA)
- 16 hours ago
- Food Safety Net Services
- Burbank, CA (2 miles from Glendale, CA)
- 16 hours ago
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS),...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Glendale, CA)
- 2 days ago
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Glendale, CA)
- 2 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Bilingual Customer Service Specialist (Spanish)
- Santa Monica, CA (15 miles from Glendale, CA)
- 3 days ago
- Santa Monica, CA (15 miles from Glendale, CA)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Pasadena, CA (8 miles from Glendale, CA)
- 1 hour ago
- Pasadena, CA (8 miles from Glendale, CA)
- 1 hour ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Pasadena, California, United States Of America Views:5 Duties will include but are not limited to, checking stock...
Client Service Representative We are seeking a Client Service Representative to join our team At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and...
- Pasadena, CA (8 miles from Glendale, CA)
- 1 hour ago
- Pasadena, CA (8 miles from Glendale, CA)
- 1 hour ago
Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Pasadena, California, United States Of America Views:12 This is a fantastic opportunity to join our team and make a...
Customer Service Rep(08193) - 4815 Valley Blvd #H
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....
U-Box Customer Care Representative (CDL)
- Los Angeles, CA (13 miles from Glendale, CA)
- 6 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 6 hours ago
Compensation Range: $19.00 to $40.00 Hourly Location: 5051 Obama Bl, Los Angeles, California 90016 United States of America Have you ever wished the open road could be your office? If so, then...
Associate Client Advocate (ACA) - Public Sector & Education
- Los Angeles, CA (13 miles from Glendale, CA)
- 6 hours ago
- Los Angeles, CA (13 miles from Glendale, CA)
- 6 hours ago
Description The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of...
Port Services Customer Service Representative
- Long Beach, CA (23 miles from Glendale, CA)
- 8 hours ago
- Long Beach, CA (23 miles from Glendale, CA)
- 8 hours ago
Overview The Port Services Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
- West Hollywood, CA (6 miles from Glendale, CA)
- 9 hours ago
- West Hollywood, CA (6 miles from Glendale, CA)
- 9 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing...
Customer Service Representative
- Torrance, CA (23 miles from Glendale, CA)
- 9 hours ago
- Torrance, CA (23 miles from Glendale, CA)
- 9 hours ago
As a Customer Service Representative working onsite in Torrance, CA, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Bilingual Customer Service Representative - Spanish-English
- Torrance, CA (23 miles from Glendale, CA)
- 9 hours ago
- Torrance, CA (23 miles from Glendale, CA)
- 9 hours ago
As a Bilingual Customer Service Representative - Spanish-English working onsite in Torrance, CA, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Customer Service - Self Storage Manager
- Torrance, CA (23 miles from Glendale, CA)
- 14 hours ago
- Torrance, CA (23 miles from Glendale, CA)
- 14 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Glendale, CA
Moving to Glendale, CA? Find some basic demographic data about Glendale, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Glendale, CA
Highest Education Level
Customer Service Representatives in Glendale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Sales Leadership
- Courteous
- Willingness To Learn
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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