Customer Service Representative Jobs in Fullerton, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Eagle Rock Pet Care
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
- Eagle Rock Pet Care
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience preferred Compassionate and calm team player Ability to multi-task Strong...
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...
Remote Work- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Fullerton, CA)
- 3 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (9 miles from Fullerton, CA)
- 3 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Veterinary Customer Service Representative
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Fullerton, CA)
- 13 days ago
- Montebello Veterinary Hospital
- Montebello, CA (15 miles from Fullerton, CA)
- 13 days ago
Company Description Montebello Veterinary Hospital is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 hours ago
- Los Angeles, CA (21 miles from Fullerton, CA)
- 2 hours ago
General information Job Title Customer Service Agent - LAX Date Friday, May 23, 2025 Entity Unifi Aviation, LLC State California City Los Angeles Base Pay Rate: $ 25.23 Full/Part Time Part Time...
Customer Service Representative
- Ontario, CA (18 miles from Fullerton, CA)
- 4 hours ago
- Ontario, CA (18 miles from Fullerton, CA)
- 4 hours ago
A growing manufacturing company in Ontario, CA is seeking a skilled and friendly Customer Service Representative to join their team....
- Santa Ana, CA (9 miles from Fullerton, CA)
- 4 hours ago
- Santa Ana, CA (9 miles from Fullerton, CA)
- 4 hours ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
- El Monte, CA (16 miles from Fullerton, CA)
- 4 hours ago
- El Monte, CA (16 miles from Fullerton, CA)
- 4 hours ago
Introduction Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our...
Commercial Client Services Representative
- Irvine, CA (12 miles from Fullerton, CA)
- 4 hours ago
- Irvine, CA (12 miles from Fullerton, CA)
- 4 hours ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Store Customer Service Specialist
- Pasadena, CA (23 miles from Fullerton, CA)
- 4 hours ago
- Pasadena, CA (23 miles from Fullerton, CA)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Lakewood, CA (13 miles from Fullerton, CA)
- 4 hours ago
- Lakewood, CA (13 miles from Fullerton, CA)
- 4 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]
- Laguna Beach, CA (23 miles from Fullerton, CA)
- 8 hours ago
- Laguna Beach, CA (23 miles from Fullerton, CA)
- 8 hours ago
Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...
Customer Service Agent - Cross Functional (Full-Time)
- Rosemead, CA (16 miles from Fullerton, CA)
- 8 hours ago
- Rosemead, CA (16 miles from Fullerton, CA)
- 8 hours ago
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Private Client Service Associate
- Los Angeles, CA (21 miles from Fullerton, CA)
- 9 hours ago
- Los Angeles, CA (21 miles from Fullerton, CA)
- 9 hours ago
Private Client Service Associate Capital Group Companies - 3.8 West Los Angeles, CA Job Details Full-time $78,720 - $125,952 a year 10 hours ago Benefits Retirement plan Qualifications Mid-level...
Demographic Data for Fullerton, CA
Moving to Fullerton, CA? Find some basic demographic data about Fullerton, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fullerton, CA
Highest Education Level
Customer Service Representatives in Fullerton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »