Customer Service Representative Jobs in Fresno, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent - Fresno Yosemite Airport FAT
- Fresno, CA
- 10 hours ago
- Fresno, CA
- 10 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Agent - Full Time - Fresno Yosemite Airport FAT
- Fresno, CA
- 10 hours ago
- Fresno, CA
- 10 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Store 2708734: 247 E Olive Ave, Fresno, California 93728 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Fresno Body Works is looking for a highly motivated and organized person. Must be able to multi task, provide excellent customer service, check in vehicles, schedule appointments, process...
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
We are seeking a skilled and experienced Customer Service Representative (CSR) who is proficient in using ServiceTitan, a leading field service management software....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Clovis, CA (6 miles from Fresno, CA)
- 5 days ago
- Clovis, CA (6 miles from Fresno, CA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Fresno, CA
- 6 days ago
- Fresno, CA
- 6 days ago
Customer Service Branch Associate / Delivery Driver - Automotive Finishes 3.8 3.8 out of 5 stars 1444 Stanislaus Street, Fresno, CA 93706 The Branch Associate is responsible for receiving and...
Job Description: We are seeking a Customer Service Representative to support our specialty medical benefits team....
We are seeking a highly motivated and skilled Customer Service Representative to join our team in an administrative capacity....
Customer Account Representative (Full time-Sunday's off)
- Selma, CA (21 miles from Fresno, CA)
- 10 days ago
- Selma, CA (21 miles from Fresno, CA)
- 10 days ago
We are Hiring Immediately! Its Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great...
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Overview Where Better Careers Begin! Massage Envy Piazza Del Fiore 1170 E Champlain Drive Ste. 103 Fresno Ca, 93720 Do you have a passion for helping others? At the Massage Envy Piazza Del Fiore...
As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for...
Demographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fresno, CA
Highest Education Level
Customer Service Representatives in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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