Customer Service Representative Jobs in Foothill Ranch, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (23 miles from Foothill Ranch, CA)
- 4 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (23 miles from Foothill Ranch, CA)
- 4 days ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Bilingual Immediate Customer Service
- Chino, CA (16 miles from Foothill Ranch, CA)
- 1 hour ago
- Chino, CA (16 miles from Foothill Ranch, CA)
- 1 hour ago
un Bilingual Immediate Customer Service (Fontana) Valley near Sierra compensation: $700-$1,000 Week Immediate customer service position available. Call to book interview if hired start this week....
Customer Service Representative
- Irvine, CA (5 miles from Foothill Ranch, CA)
- 6 hours ago
- Irvine, CA (5 miles from Foothill Ranch, CA)
- 6 hours ago
The Customer Service Representative assists customers with all aspects of the order taking process, answers questions about products, and processes returns, and works cross functionally across departments...
Customer Service Representative - Work From Home
- Brea, CA (19 miles from Foothill Ranch, CA)
- 10 hours ago
- Brea, CA (19 miles from Foothill Ranch, CA)
- 10 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Corona, CA (12 miles from Foothill Ranch, CA)
- 23 hours ago
- Corona, CA (12 miles from Foothill Ranch, CA)
- 23 hours ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Bilingual Licensed Insurance Customer Service
- La Mirada, CA (24 miles from Foothill Ranch, CA)
- 23 hours ago
- La Mirada, CA (24 miles from Foothill Ranch, CA)
- 23 hours ago
Bilingual Licensed Insurance Customer Service Location: La Mirada, CA, 90638 Salary: $18.0 - $32.0/hour Experience: 1 Year(s) Paul Hernandez - State Farm Agency, located in La Mirada, CA, has an...
Customer Service Representative, Physician Billing - FT/Days
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....
Customer Service Senior Representative
- Chino, CA (16 miles from Foothill Ranch, CA)
- 1 day ago
- Chino, CA (16 miles from Foothill Ranch, CA)
- 1 day ago
What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will...
Customer Service Rep(08142) - 16486 Bolsa Chica St
- Huntington Beach, CA (18 miles from Foothill Ranch, CA)
- 1 day ago
- Huntington Beach, CA (18 miles from Foothill Ranch, CA)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Member Service Representative (Full-Time) - Santa Ana
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Tech: IE North
- Corona, CA (12 miles from Foothill Ranch, CA)
- 1 day ago
- Corona, CA (12 miles from Foothill Ranch, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
Customer Service Tech: SCIE South
- Corona, CA (12 miles from Foothill Ranch, CA)
- 1 day ago
- Corona, CA (12 miles from Foothill Ranch, CA)
- 1 day ago
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
- Santa Ana, CA (11 miles from Foothill Ranch, CA)
- 1 day ago
Our client is looking for Customer Service Representatives to work in an inbound/outbound call center. The company is growing and is looking for employees that will want to grow with them....
Commercial Client Services Representative
- Irvine, CA (5 miles from Foothill Ranch, CA)
- 1 day ago
- Irvine, CA (5 miles from Foothill Ranch, CA)
- 1 day ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Administrative Paid Associate Director if Ticketing and Customer Service Laguna Playhouse Lagun[ .]
- Laguna Beach, CA (13 miles from Foothill Ranch, CA)
- 2 days ago
- Laguna Beach, CA (13 miles from Foothill Ranch, CA)
- 2 days ago
Associate Director if Ticketing and Customer Service Director of Marketing, Communications, and Public Relations Full time, Regular, Exempt $68,640 - $70,000 Medical & Dental (Shared Expense);...
Demographic Data for Foothill Ranch, CA
Moving to Foothill Ranch, CA? Find some basic demographic data about Foothill Ranch, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Foothill Ranch, CA
Highest Education Level
Customer Service Representatives in Foothill Ranch, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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