Customer Service Representative Jobs in Fontana, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Distribution Customer Service Representative
- Chino, CA (15 miles from Fontana, CA)
- moments ago
- Chino, CA (15 miles from Fontana, CA)
- moments ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Personal Banker (Member Service Representative II)
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....
Customer Service Representative II
- Diamond Bar, CA (22 miles from Fontana, CA)
- 8 hours ago
- Diamond Bar, CA (22 miles from Fontana, CA)
- 8 hours ago
Customer Service Representative IIThe Customer Service Representative II (CSR II) provides first level support to their assigned customer accounts....
Customer Service Representative
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
- Riverside, CA (7 miles from Fontana, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Spanish Admin/Customer Service Associate
- Moreno Valley, CA (18 miles from Fontana, CA)
- 10 hours ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 10 hours ago
Currently interviewing Bilingual Administrative Customer Service Specialist Candidates who possess excellent interpersonal skills to effectively communicate with residents, board members, vendors,...
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Monday - Friday, 5:00am - 1:30pm Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service Representative
- Corona, CA (16 miles from Fontana, CA)
- 1 day ago
- Corona, CA (16 miles from Fontana, CA)
- 1 day ago
Staffmark is seeking a detail-oriented Customer Service Representative to join our client's manufacturing team in Corona, CA....
Customer Service Maintenance Technician
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
Job Overview: We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting and removing all types of liquid and/or gaseous...
Customer Service Representative
- Riverside, CA (7 miles from Fontana, CA)
- 1 day ago
- Riverside, CA (7 miles from Fontana, CA)
- 1 day ago
Service Center Riverside JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
Experience 1 year prior outside foodservice sales coordination or customer support experience Preferred: Previous call center experience Specialty food, specialty business, and/or culinary experience...
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
- Ontario, CA (12 miles from Fontana, CA)
- 1 day ago
Customer Service (Ontario) A & R Labs compensation: $21/hour and benefits. employment type: experience level: no experience required job title: customer service Environmental Lab in Ontario,...
Customer Service Representative
- Moreno Valley, CA (18 miles from Fontana, CA)
- 1 day ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 1 day ago
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Perris, CA (22 miles from Fontana, CA)
- 2 days ago
- Perris, CA (22 miles from Fontana, CA)
- 2 days ago
Customer Service Representative Transdev in Perris, Califronia is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fontana, CA
Highest Education Level
Customer Service Representatives in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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