Customer Service Representative Jobs in Fontana, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (24 miles from Fontana, CA)
- 1 day ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (24 miles from Fontana, CA)
- 1 day ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Customer Service Representative
- Corona, CA (16 miles from Fontana, CA)
- 7 hours ago
- Corona, CA (16 miles from Fontana, CA)
- 7 hours ago
AppleOne has partnered with a growing HVAC organization to assist them in hiring a Customer Service Representative to join their team!...
Teller (Member Service Representative I)
- Moreno Valley, CA (18 miles from Fontana, CA)
- 11 hours ago
- Moreno Valley, CA (18 miles from Fontana, CA)
- 11 hours ago
Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
- Ontario, CA (12 miles from Fontana, CA)
- 13 hours ago
- Ontario, CA (12 miles from Fontana, CA)
- 13 hours ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
- Corona, CA (16 miles from Fontana, CA)
- 14 hours ago
- Corona, CA (16 miles from Fontana, CA)
- 14 hours ago
Customer Service Large logistic and transportation company is hiring Customer Service Representative to add to their team!...
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07821) - 1644 E. Highland Ave. #101
- San Bernardino, CA (8 miles from Fontana, CA)
- 1 day ago
- San Bernardino, CA (8 miles from Fontana, CA)
- 1 day ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08308) - 22583 Barton Road
- Grand Terrace, CA (8 miles from Fontana, CA)
- 1 day ago
- Grand Terrace, CA (8 miles from Fontana, CA)
- 1 day ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08308) - 22583 Barton Road', 'Easy Apply', 'Grand Terrace, CA', '', '$40K - $72K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08269) - 10431 Lemon Ave
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 day ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(07494) - 26517 Sate Hwy 18
- Rimforest, CA (15 miles from Fontana, CA)
- 2 days ago
- Rimforest, CA (15 miles from Fontana, CA)
- 2 days ago
Company Description Job Description Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns....
Fully Remote Position-Customer Service Experience Needed
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 2 days ago
Join Our Growing Team Full Training, Flexible Hours, and Weekly Pay! Are you looking for a career where you can grow, be supported by an amazing team, and enjoy the flexibility of working from...
Remote WorkCustomer Service Tech: SCIE North
- Corona, CA (16 miles from Fontana, CA)
- 2 days ago
- Corona, CA (16 miles from Fontana, CA)
- 2 days ago
Customer Service Tech: SCIE North at D.R. Horton, Inc FULL TIME Job Expires: 4w 1d Job Description Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a...
Customer Service Associate - Temporary
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 3 days ago
- Rancho Cucamonga, CA (9 miles from Fontana, CA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08326) - 4100 Central Ave.
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
- Riverside, CA (7 miles from Fontana, CA)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(08215) - 2550 Vineyard Ave
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
- Ontario, CA (12 miles from Fontana, CA)
- 3 days ago
Company Description Job Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fontana, CA
Highest Education Level
Customer Service Representatives in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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