Customer Service Representative Jobs in El Cajon, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service - CA Only (Remote)
- Furer Organization
- San Diego, CA (20 miles from El Cajon, CA)
- 3 days ago
- Furer Organization
- San Diego, CA (20 miles from El Cajon, CA)
- 3 days ago
Join our team at Furer Organization as a Customer Service representative!...
Remote Work
Customer Service Representative
- Gentle Dental
- Chula Vista, CA (15 miles from El Cajon, CA)
- 4 days ago
- Gentle Dental
- Chula Vista, CA (15 miles from El Cajon, CA)
- 4 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Rep(07711) - 13320 Orange Ave.
- Coronado, CA (18 miles from El Cajon, CA)
- 10 hours ago
- Coronado, CA (18 miles from El Cajon, CA)
- 10 hours ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Rep(07719) - 7960 University Ave
- La Mesa, CA (7 miles from El Cajon, CA)
- 10 hours ago
- La Mesa, CA (7 miles from El Cajon, CA)
- 10 hours ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....
Customer Service Associate - Temporary
- San Diego, CA (18 miles from El Cajon, CA)
- 10 hours ago
- San Diego, CA (18 miles from El Cajon, CA)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Specialist
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
- San Diego, CA (18 miles from El Cajon, CA)
- 1 day ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative (Onsite)
- Chula Vista, CA (15 miles from El Cajon, CA)
- 1 day ago
- Chula Vista, CA (15 miles from El Cajon, CA)
- 1 day ago
Security Clearance: None/Not Required As a Customer Service Representative, you will join the Aerostructures Aftermarket Maintenance, Repair and Overhaul team based at our Chula Vista facility....
Customer Service Representative (REMOTE)
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Work Flexibility: Remote Schedule:Monday-Friday, 10:30am-7pm EST Overtime required as needed What You Will Do - As a Stryker Customer Service Representative, you will be expected to perform with honesty...
Remote WorkCustomer Service Representative - CHOC MSO
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Would you like a job that has purpose? Are you passionate about caring for children and their families? Consider joining the Rady Children's Customer Service Team! This position is full time with...
Security Officer-Patrol Customer Service
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Overview Allied Universal, North Americas leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and...
Customer Service Representative (Onsite)
- Chula Vista, CA (14 miles from El Cajon, CA)
- 2 days ago
- Chula Vista, CA (14 miles from El Cajon, CA)
- 2 days ago
Security Clearance: None/Not Required As a Customer Service Representative, you will join the Aerostructures Aftermarket Maintenance, Repair and Overhaul team based at our Chula Vista facility....
Customer Service Representative
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 2 days ago
Benefits We Offer: Comprehensive health, prescription, dental, vision, life, and disability plans Competitive pay rates Referral opportunities? Refer a friend & Cash in! Travel reimbursement and...
Customer Service Representative
- Escondido, CA (22 miles from El Cajon, CA)
- 3 days ago
- Escondido, CA (22 miles from El Cajon, CA)
- 3 days ago
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse...
Customer Service Representative
- Ramona, CA (18 miles from El Cajon, CA)
- 3 days ago
- Ramona, CA (18 miles from El Cajon, CA)
- 3 days ago
Store 2702970: 704 Main St, Ramona, California 92065 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate_Punjab,India
- San Diego, CA (18 miles from El Cajon, CA)
- 3 days ago
- San Diego, CA (18 miles from El Cajon, CA)
- 3 days ago
Role: Customer Service Associate Job Type: Seasonal Location: Panchkula, India Our mission at Amazon is to be Earths most customer-centric company, and our award-winning Customer Service team is a...
Demographic Data for El Cajon, CA
Moving to El Cajon, CA? Find some basic demographic data about El Cajon, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in El Cajon, CA
Highest Education Level
Customer Service Representatives in El Cajon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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