Customer Service Representative Jobs in El Cajon, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 168 Jobs
Furer Organization

Remote Customer Service - CA Only (Remote)

Join our team at Furer Organization as a Customer Service representative!...

Remote Work

Customer Service Job at Cabinets Showroom

  • San Diego, CA (18 miles from El Cajon, CA)
  • 11 hours ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 11 hours ago

Hello, I have a Showroom located on Miramar Rd, selling Cabinets. We need to open every day at 9am and we need someone here from 9AM-12pm every day. There is a possibility for more hours but not...

Customer Service and Field Supervisor

  • La Mesa, CA (7 miles from El Cajon, CA)
  • 11 hours ago
  • La Mesa, CA (7 miles from El Cajon, CA)
  • 11 hours ago

Field Supervisor/CS Rep (San Diego County) www.combath.com Compensation: $24-$30/hr DOE employment type: full-time job title: Field Supervisor/CS Rep Field Supervisor/CS Rep Seeking a full-time...

Customer Service Representative

  • La Mesa, CA (7 miles from El Cajon, CA)
  • 14 hours ago
  • La Mesa, CA (7 miles from El Cajon, CA)
  • 14 hours ago

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....

Customer Service Specialist

  • San Diego, CA (18 miles from El Cajon, CA)
  • 14 hours ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 14 hours ago

Location Name: SHARP MEMORIAL HOSPITAL - 70485001 Location ID: 70485001 Customer Service Specialist Location: SHARP MEMORIAL HOSPITAL - 70485001 Workdays/shifts : Mornings - varying days. More...

Veterinary Client Service Representative

  • San Diego, CA (18 miles from El Cajon, CA)
  • 17 hours ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 17 hours ago

The Dog Handler & Customer Service Representative (CSR) is responsible for ensuring the safety, health, and happiness of dogs in our care while delivering excellent customer service to their owners....

Store Customer Service Specialist - Fulltime (Sports Arena)

  • San Diego, CA (18 miles from El Cajon, CA)
  • 1 day ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 1 day ago

The individual selected for this FULLTIME role will be expected to work at Store 701590, located at: 3677 Sports Arena Blvd, San Diego, CA 92110 This position is essential to the success of our...

Store Customer Service Specialist - Fulltime (Miramar)

  • San Diego, CA (18 miles from El Cajon, CA)
  • 1 day ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 1 day ago

The individual selected for this FULLTIME role will be expected to work at Store 708256, located at: 6080 Miramar Rd Ste 110, San Diego, CA 92121 This position is essential to the success of our...

Customer Service Representative

  • National City, CA (14 miles from El Cajon, CA)
  • 1 day ago
  • National City, CA (14 miles from El Cajon, CA)
  • 1 day ago

Service Center National City JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Care Specialist II

  • San Diego, CA (18 miles from El Cajon, CA)
  • 2 days ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 2 days ago

The Customer Support Specialist builds relationships with customers and serves as a liaison between customers and cross-functional groups across the company. This position will have good...

Customer Service Rep(08407) - 3211 Holiday Ct

  • La Jolla, CA (22 miles from El Cajon, CA)
  • 3 days ago
  • La Jolla, CA (22 miles from El Cajon, CA)
  • 3 days ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Laundry Processor and Customer Service Rep

  • El Cajon, CA
  • 3 days ago
  • El Cajon, CA
  • 3 days ago

Youre responsibilities will be: Washing, drying and folding laundry Helping Customers Cleaning the store The second position is a customer service representative with data entry skills....

PIZZERIA Customer Service

  • Del Mar, CA (23 miles from El Cajon, CA)
  • 3 days ago
  • Del Mar, CA (23 miles from El Cajon, CA)
  • 3 days ago

Our customer service team is responsible for reheating slices for customers, making salads and pastas to order, taking phone orders and collecting payment....

Senior Client Services Representative

  • San Diego, CA (18 miles from El Cajon, CA)
  • 3 days ago
  • San Diego, CA (18 miles from El Cajon, CA)
  • 3 days ago

The Sr. Client Services Representative supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level...

Customer Service Associate - Temporary

  • Chula Vista, CA (15 miles from El Cajon, CA)
  • 4 days ago
  • Chula Vista, CA (15 miles from El Cajon, CA)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for El Cajon, CA

Moving to El Cajon, CA? Find some basic demographic data about El Cajon, CA below.


Local
National
176,146
3,899
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in El Cajon, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in El Cajon, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in El Cajon, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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