Customer Service Representative Jobs in Costa Mesa, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Christi Liang Insurance Agency, Inc
- Walnut, CA (23 miles from Costa Mesa, CA)
- 17 days ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (23 miles from Costa Mesa, CA)
- 17 days ago
As a Customer Service Representative, you will have the opportunity to make a difference in the lives of our customers every day....
Customer Service - Self Storage Manager
- Anaheim, CA (12 miles from Costa Mesa, CA)
- moments ago
- Anaheim, CA (12 miles from Costa Mesa, CA)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Diamond Bar, CA (22 miles from Costa Mesa, CA)
- moments ago
- Diamond Bar, CA (22 miles from Costa Mesa, CA)
- moments ago
Primary Job Duties - Processing and administration of online orders - Retrieving and processing orders from our online customer base including Home Depot, Costco, Amazon, Target, Wayfair... and...
- Lakewood, CA (17 miles from Costa Mesa, CA)
- moments ago
- Lakewood, CA (17 miles from Costa Mesa, CA)
- moments ago
We are looking for a detail-oriented and customer-focused Customer Service Order Entry Specialist to join our team. In this role, you will be responsible for accurately entering customer orders,...
Customer Service Rep Contractors Insurance (On-Site)
- Foothill Ranch, CA (13 miles from Costa Mesa, CA)
- 7 hours ago
- Foothill Ranch, CA (13 miles from Costa Mesa, CA)
- 7 hours ago
High-volume commercial insurance brokerage is hiring an on-site Customer Service Rep. If youre experienced in contractors' insurance, we want to talk to you! Job Duties: Respond to Client Calls...
- Buena Park, CA (12 miles from Costa Mesa, CA)
- 8 hours ago
- Buena Park, CA (12 miles from Costa Mesa, CA)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 9 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 9 hours ago
Nimble is a healthtech company on a mission to simplify access, understanding and management of healthcare. We are starting by building the largest, most loved pharmacy business in the world. We...
Customer Relationship Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 10 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 10 hours ago
Job Type Full-time Description Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail...
Customer Service Representative
- Brea, CA (17 miles from Costa Mesa, CA)
- 10 hours ago
- Brea, CA (17 miles from Costa Mesa, CA)
- 10 hours ago
Prior inbound call center experience is preferred....
Customer Service Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 10 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 10 hours ago
**Experience** + 1 year prior outside foodservice sales coordination or customer support experience + Preferred: Previous call center experience **Professional Skills** + Strong telephone communication...
Customer Service Representative
- Carson, CA (22 miles from Costa Mesa, CA)
- 10 hours ago
- Carson, CA (22 miles from Costa Mesa, CA)
- 10 hours ago
The Customer Service Representative is accountable to performance KPIs used to monitor department performance....
Customer Service Representative
- Irvine, CA (10 miles from Costa Mesa, CA)
- 12 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 12 hours ago
Insight Global is looking for a remote customer service representative for one of their largest healthcare clients located in Southern California. Specific Duties: 1....
Amazon Locker+ Customer Service Associate
- Irvine, CA (10 miles from Costa Mesa, CA)
- 15 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 15 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Irvine, CA (10 miles from Costa Mesa, CA)
- 15 hours ago
- Irvine, CA (10 miles from Costa Mesa, CA)
- 15 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Teller (Member Service Representative I)
- Tustin, CA (6 miles from Costa Mesa, CA)
- 16 hours ago
- Tustin, CA (6 miles from Costa Mesa, CA)
- 16 hours ago
We're always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...
Demographic Data for Costa Mesa, CA
Moving to Costa Mesa, CA? Find some basic demographic data about Costa Mesa, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Costa Mesa, CA
Highest Education Level
Customer Service Representatives in Costa Mesa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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