Customer Service Representative Jobs in Commerce, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 528 Jobs
Eagle Rock Pet Care

Veterinary Customer Service Representative

Qualifications We're looking for: Customer Service Representative or Receptionist with a minimum of 1-year veterinary experience  preferred Compassionate and calm team player Ability to multi-task Strong...

Liberty Mutual Insurance

Associate Agent Customer Service Representative

The Agent Customer Service Representative provides support and ease of doing business for our independent agents through offering complete and accurate information while providing a superb experience...

Remote Work

Customer Service

Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Customer Advocate

  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 days ago
  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Bilingual Licensed Insurance Customer Service

  • La Mirada, CA (9 miles from Commerce, CA)
  • 2 hours ago
  • La Mirada, CA (9 miles from Commerce, CA)
  • 2 hours ago

Bilingual Licensed Insurance Customer Service Location: La Mirada, CA, 90638 Salary: $18.0 - $32.0/hour Experience: 1 Year(s) Paul Hernandez - State Farm Agency, located in La Mirada, CA, has an...

Customer Service Representative

  • Covina, CA (15 miles from Commerce, CA)
  • 2 hours ago
  • Covina, CA (15 miles from Commerce, CA)
  • 2 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Private Client Services - Associates

  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 hours ago
  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 hours ago

Associates with 3-9 years of experience with a strong interest in practicing in the Private Client Services industry. Our PCS practice offers an opportunity to gain expertise in and advise on...

Customer Service Representative, Physician Billing - FT/Days

  • Santa Ana, CA (24 miles from Commerce, CA)
  • 3 hours ago
  • Santa Ana, CA (24 miles from Commerce, CA)
  • 3 hours ago

The Customer Service Representative is responsible to successfully handle all incoming patient phone calls....

Customer Service Representative

  • Cerritos, CA (9 miles from Commerce, CA)
  • 3 hours ago
  • Cerritos, CA (9 miles from Commerce, CA)
  • 3 hours ago

Company DescriptionJohn Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable...

Customer Service Associate PD (On call) Variable

  • Long Beach, CA (13 miles from Commerce, CA)
  • 3 hours ago
  • Long Beach, CA (13 miles from Commerce, CA)
  • 3 hours ago

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in...

Customer Service Associate Per Diem (on-call)

  • Long Beach, CA (13 miles from Commerce, CA)
  • 3 hours ago
  • Long Beach, CA (13 miles from Commerce, CA)
  • 3 hours ago

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in...

Client Services Representative

  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 hours ago
  • Los Angeles, CA (5 miles from Commerce, CA)
  • 3 hours ago

This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works...

Customer Service Rep(07828) - 2712 Foothill Blvd., Units #B & C

  • La Crescenta, CA (17 miles from Commerce, CA)
  • 4 hours ago
  • La Crescenta, CA (17 miles from Commerce, CA)
  • 4 hours ago

Take in person and phone ordersComplete transactions with guest at registerHelp other stations when neededClean as you goFollow food safety standardsGood Customer service skillsHelp prep pizza...

Remote - Client Services Associate

  • Los Angeles, CA (5 miles from Commerce, CA)
  • 4 hours ago
  • Los Angeles, CA (5 miles from Commerce, CA)
  • 4 hours ago

Remote - Client Services Associate AO Garcia Agency Los Angeles, California, United States, 90001 12 hours ago Quick Job type Full-time Remote Quick Job description Experience in our industry is...

Remote Work

Demographic Data for Commerce, CA

Moving to Commerce, CA? Find some basic demographic data about Commerce, CA below.


Local
National
39,536,271
996,598

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Commerce, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Commerce, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Commerce, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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