Customer Service Representative Jobs in Claremont, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 253 Jobs

Customer Service

Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...

Montebello Veterinary Hospital

Veterinary Customer Service Representative

Company Description Montebello Veterinary Hospital  is the real deal - 45+ years of trusted care, generations of loyal clients, and a team that's all in on making every day count. Our services...

Service Customer Care Rep

  • Ontario, CA (5 miles from Claremont, CA)
  • 1 hour ago
  • Ontario, CA (5 miles from Claremont, CA)
  • 1 hour ago

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...

Customer Service Rep

  • Corona, CA (19 miles from Claremont, CA)
  • 3 hours ago
  • Corona, CA (19 miles from Claremont, CA)
  • 3 hours ago

Customer Service Large logistic and transportation company is hiring Customer Service Representative to add to their team!...

Customer Service Partner

  • Santa Fe Springs, CA (24 miles from Claremont, CA)
  • 5 hours ago
  • Santa Fe Springs, CA (24 miles from Claremont, CA)
  • 5 hours ago

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply...

Customer Service Rep(08355) - 9443 Las Tunas Dr.

  • Temple City, CA (19 miles from Claremont, CA)
  • 10 hours ago
  • Temple City, CA (19 miles from Claremont, CA)
  • 10 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Rep(07792) - 348 W. Huntington Dr.

  • Monrovia, CA (15 miles from Claremont, CA)
  • 11 hours ago
  • Monrovia, CA (15 miles from Claremont, CA)
  • 11 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Rep(07823) - 413 W. Las Tunas Dr.

  • San Gabriel, CA (21 miles from Claremont, CA)
  • 11 hours ago
  • San Gabriel, CA (21 miles from Claremont, CA)
  • 11 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Rep(08126) - 1937 Tyler Ave.

  • South El Monte, CA (20 miles from Claremont, CA)
  • 12 hours ago
  • South El Monte, CA (20 miles from Claremont, CA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Rep(07844) - 1811 W. Commonwealth Ave.

  • Fullerton, CA (19 miles from Claremont, CA)
  • 12 hours ago
  • Fullerton, CA (19 miles from Claremont, CA)
  • 12 hours ago

Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...

Customer Service Rep(08111) - 703 S. Atlantic Blvd.

  • Alhambra, CA (24 miles from Claremont, CA)
  • 12 hours ago
  • Alhambra, CA (24 miles from Claremont, CA)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.....

Customer Service Representative

  • Orange, CA (24 miles from Claremont, CA)
  • 12 hours ago
  • Orange, CA (24 miles from Claremont, CA)
  • 12 hours ago

The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM)....

Customer Service - Self Storage Manager

  • Baldwin Park, CA (14 miles from Claremont, CA)
  • 19 hours ago
  • Baldwin Park, CA (14 miles from Claremont, CA)
  • 19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Orange, CA (24 miles from Claremont, CA)
  • 21 hours ago
  • Orange, CA (24 miles from Claremont, CA)
  • 21 hours ago

Some call center experience desired. Customer service experience desired. High School diploma/GED....

Remote Work

LP Customer Service Associate II TJ Maxx La Canada Full Time

  • La Canada, CA (23 miles from Claremont, CA)
  • 1 day ago
  • La Canada, CA (23 miles from Claremont, CA)
  • 1 day ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Demographic Data for Claremont, CA

Moving to Claremont, CA? Find some basic demographic data about Claremont, CA below.


Local
National
38,122
1,052
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Claremont, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Claremont, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Claremont, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »