Customer Service Representative Jobs in Bakersfield, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 30 Jobs

Customer Service Rep(07781) - 1904 N. Chester

  • Bakersfield, CA
  • 3 hours ago
  • Bakersfield, CA
  • 3 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Test Center Administrator

  • Bakersfield, CA
  • 4 days ago
  • Bakersfield, CA
  • 4 days ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Bakersfield, CA TEST CENTER ADDRESS: 1800 30th St. Suite...

Sales Associate - Bakersfield, CA- Sports Medicine

  • Bakersfield, CA
  • 7 days ago
  • Bakersfield, CA
  • 7 days ago

Work Flexibility: Field-based Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...

Customer Service Delivery Advocate

  • Bakersfield, CA
  • 7 days ago
  • Bakersfield, CA
  • 7 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service Associate - Temporary

  • Delano, CA (24 miles from Bakersfield, CA)
  • 9 days ago
  • Delano, CA (24 miles from Bakersfield, CA)
  • 9 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Service Rep (Local-REMOTE)

  • Bakersfield, CA
  • 13 days ago
  • Bakersfield, CA
  • 13 days ago

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies in the US, seeks an accomplished "Bilingual Customer Service Rep...

Customer Service Specialist - Immediate Hiring

  • Bakersfield, CA
  • 15 days ago
  • Bakersfield, CA
  • 15 days ago

un Customer Service Specialist - Immediate Hiring compensation: Earn $22 per hour What You'll Do: Process and update customer orders (via email or EDI) Communicate with customers about products,...

Field Customer Support Specialist (Collections)- Bakersfield, CA

  • Bakersfield, CA
  • 21 days ago
  • Bakersfield, CA
  • 21 days ago

Field Customer Support Specialist (Collections) Location: Bakersfield, CA Who We Are At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions...

Remote Work

Customer Service Representative

  • Bakersfield, CA
  • 24 days ago
  • Bakersfield, CA
  • 24 days ago

SALARY: $20.43 - $24.83 / Hour OPENING DATE: 4/7/25 CLOSING DATE: Continuous, the application filing may close any time after ten days from the issue date of this job announcement if sufficient...

Retail Customer Service Specialist

  • Bakersfield, CA
  • 27 days ago
  • Bakersfield, CA
  • 27 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Retail Customer Service Associate

  • Bakersfield, CA
  • 27 days ago
  • Bakersfield, CA
  • 27 days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Evening Customer Service Representative- Full Time

  • Bakersfield, CA
  • 29 days ago
  • Bakersfield, CA
  • 29 days ago

Client Service Representative We are seeking an Night Client Service Representative to join our team that has a minimum of 1 year veterinary experience. At VCA Bakersfield Animal Hospital, we take...

Retail Customer Service Cashier

  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 90+ days ago
  • Bakersfield, CA (15 miles from Bakersfield, CA)
  • 90+ days ago

Req ID: 463929 Address: 1500 Taft Hwy Bakersfield, CA, 93307 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Insurance Agent (Sales, Customer Service)

  • Delano, CA (24 miles from Bakersfield, CA)
  • 90+ days ago
  • Delano, CA (24 miles from Bakersfield, CA)
  • 90+ days ago

Sign-On Bonus Opportunity of up to $3,500* Pay Range: $50000 - $110000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Customer Service Representative

  • Lamont, CA (11 miles from Bakersfield, CA)
  • 45+ days ago
  • Lamont, CA (11 miles from Bakersfield, CA)
  • 45+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Bakersfield, CA

Moving to Bakersfield, CA? Find some basic demographic data about Bakersfield, CA below.


Local
National
586,945
10,276
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bakersfield, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bakersfield, CA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bakersfield, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »