Customer Service Representative Jobs in Bakersfield, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 26 Jobs

Customer Service Associate I

  • Shafter, CA (17 miles from Bakersfield, CA)
  • 2 days ago
  • Shafter, CA (17 miles from Bakersfield, CA)
  • 2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Pumpkin Center, CA (16 miles from Bakersfield, CA)
  • 4 days ago
  • Pumpkin Center, CA (16 miles from Bakersfield, CA)
  • 4 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Store Manager (Sales, Customer Service)

  • Delano, CA (24 miles from Bakersfield, CA)
  • 6 days ago
  • Delano, CA (24 miles from Bakersfield, CA)
  • 6 days ago

Pay Range: $55000 - $120000 / year Sign-On Bonus Opportunity of up to $3,500* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...

Pharmacy Customer Service Associate

  • Bakersfield, CA
  • 6 days ago
  • Bakersfield, CA
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

  • Arvin, CA (22 miles from Bakersfield, CA)
  • 6 days ago
  • Arvin, CA (22 miles from Bakersfield, CA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Delano, CA (24 miles from Bakersfield, CA)
  • 7 days ago
  • Delano, CA (24 miles from Bakersfield, CA)
  • 7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

: $16.50/hour plus $1.00 language premium We are looking to hire a talented Spanish Bilingual Customer Service Representative - to join our passionate team at VXI Global Solutions....

Remote Work

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Bakersfield, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Customer Service Associate Customer Service Associate

  • Bakersfield, CA
  • 12 days ago
  • Bakersfield, CA
  • 12 days ago

Customer Service Associate TJX Companies 3.5 ( ) Bakersfield, CA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...

(7731) Delano: Customer Service Rep

  • Delano, CA (24 miles from Bakersfield, CA)
  • 14 days ago
  • Delano, CA (24 miles from Bakersfield, CA)
  • 14 days ago

Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us....

Retail Customer Service Representative

  • Bakersfield, CA
  • 18 days ago
  • Bakersfield, CA
  • 18 days ago

Replies within 24 hours A PostNet Retail Customer Service Representative is responsible for assisting customers with all store services and products....

Retail Customer Service Associate

  • Bakersfield, CA
  • 26 days ago
  • Bakersfield, CA
  • 26 days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Associate - Temporary

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Sales and Customer Service Associate

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

Sales and Customer Service Associate Olympus Inc. Bakersfield, CA, US 2 days ago Quick Job type Full-time Quick Job description At Olympus Solutions Inc., we specialize in connecting people with...

Retail Customer Service Cashier

  • Bakersfield, CA
  • 30+ days ago
  • Bakersfield, CA
  • 30+ days ago

Req ID: 465808 Address: 1500 Taft Hwy Bakersfield, CA, 93307 Benefits: * $16.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Demographic Data for Bakersfield, CA

Moving to Bakersfield, CA? Find some basic demographic data about Bakersfield, CA below.


Local
National
586,945
10,276
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bakersfield, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bakersfield, CA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bakersfield, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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