Customer Service Representative Jobs in Alameda, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- HOLLY HUNT
- San Francisco, CA (7 miles from Alameda, CA)
- 3 days ago
- HOLLY HUNT
- San Francisco, CA (7 miles from Alameda, CA)
- 3 days ago
Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service...
In Person
- HOLLY HUNT
- San Francisco, CA (7 miles from Alameda, CA)
- 7 days ago
- HOLLY HUNT
- San Francisco, CA (7 miles from Alameda, CA)
- 7 days ago
Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Oakland, CA (3 miles from Alameda, CA)
- 8 days ago
- Oakland, CA (3 miles from Alameda, CA)
- 8 days ago
Your Opportunity: Customer Service Representative California Check Cashing Stores Oakland, CA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...
In PersonExport Logistics & Customer Service Specialist
- GRAHAM PERSONNEL SERVICES
- Danville, CA (20 miles from Alameda, CA)
- moments ago
- Danville, CA (20 miles from Alameda, CA)
- moments ago
Export Logistics & Customer Service Specialist Danville, VA 24540 Posted: 06/02/2026 Employment Type: Contract Job Category: Office Job Number: 56938174 Pay Rate: $36.04 / hour Job Description We...
In PersonCustomer Service Advisor (Heavy Equipment Parts & Service Sales)
- Pape' Machinery, Inc
- Fremont, CA (21 miles from Alameda, CA)
- 1 hour ago
- Fremont, CA (21 miles from Alameda, CA)
- 1 hour ago
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION FREMONT, CA CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES): Are you a people person? Do you love building long-lasting...
In PersonSeasonal Customer Service - Pinole Vista Crossing Rack
- Nordstrom Inc.
- Pinole, CA (15 miles from Alameda, CA)
- 5 hours ago
- Pinole, CA (15 miles from Alameda, CA)
- 5 hours ago
Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a...
In Person TemporaryCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Walnut Creek, CA (13 miles from Alameda, CA)
- 5 hours ago
- Walnut Creek, CA (13 miles from Alameda, CA)
- 5 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeE-Commerce, Fulfillment & Customer Service Associate
- Emeryville, CA (4 miles from Alameda, CA)
- 14 hours ago
- Emeryville, CA (4 miles from Alameda, CA)
- 14 hours ago
A growing start-up food company is seeking a dedicated, reliable, and detail-oriented team member to support our e-commerce, fulfillment, and customer service operations. Responsibilities: *...
In PersonCustomer Service Support Representative
- LabCorp
- South San Francisco, CA (11 miles from Alameda, CA)
- 17 hours ago
- South San Francisco, CA (11 miles from Alameda, CA)
- 17 hours ago
Labcorp is seeking a remote Client Services Representative to join a dynamic team in South San Francisco, CA. Work Schedule: Monday - Friday 8:30am-5:00pm Application Window Closes: 6/12/2026...
RemoteCustomer Service Rep (Part-Time)
- Lifetime Tennis
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
Customer Service Rep, Part-Time Lifetime Activities is looking for a part-time customer service representative for it's location at the state of the art Goldman Tennis Center located at Golden Gate...
In Person Part TimeBilingual Customer Service Representative - Mandarin-English
- TTEC
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
In PersonBilingual Customer Service Representative Cantonese-English
- TTEC
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
- San Francisco, CA (7 miles from Alameda, CA)
- 1 day ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
In PersonCustomer Service - East Palo Alto Rack
- Nordstrom
- East Palo Alto, CA (23 miles from Alameda, CA)
- 1 day ago
- East Palo Alto, CA (23 miles from Alameda, CA)
- 1 day ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In PersonCustomer Support Specialist II
- Exact Sciences Corporation
- Redwood City, CA (21 miles from Alameda, CA)
- 1 day ago
- Redwood City, CA (21 miles from Alameda, CA)
- 1 day ago
Help us change lives At Exact Sciences, were helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident...
In PersonAirport Customer Service Agent - SFO
- Unifi Aviation, LLC
- San Francisco, CA (7 miles from Alameda, CA)
- 2 days ago
- San Francisco, CA (7 miles from Alameda, CA)
- 2 days ago
General information Job Title Airport Customer Service Agent - SFO Date Wednesday, February 25, 2026 Entity Unifi Aviation, LLC State California City San Francisco Base Pay Rate: $ 22.04 Full/Part...
In PersonDemographic Data for Alameda, CA
Moving to Alameda, CA? Find some basic demographic data about Alameda, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alameda, CA
Highest Education Level
Customer Service Representatives in Alameda, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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