Customer Service Representative Jobs in Fort Smith, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Loan Specialist
- Roland, OK (11 miles from Fort Smith, AR)
- 1 day ago
- Roland, OK (11 miles from Fort Smith, AR)
- 1 day ago
As a Customer Service/Collections Loan Specialist, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and...
Customer Service Representative I - Tenkiller State Park
- Sallisaw, OK (21 miles from Fort Smith, AR)
- 1 day ago
- Sallisaw, OK (21 miles from Fort Smith, AR)
- 1 day ago
Job Posting Title Customer Service Representative I - Tenkiller State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Tenkiller State Park Job Posting End Date (Continuous...
Department: Intensive Care Shift: Day Working Hours: 0800-1630 Summary: The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of their...
Customer Service Rep I - Lake Wister State Park
- Poteau, OK (21 miles from Fort Smith, AR)
- 6 days ago
- Poteau, OK (21 miles from Fort Smith, AR)
- 6 days ago
Job Posting Title Customer Service Rep I - Lake Wister State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Lake Wister State Park Job Posting End Date (Continuous...
The Customer Service Representative is responsible for assisting customers (product distributors) with product related support....
Retail Customer Service Cashier
- Alma, AR (14 miles from Fort Smith, AR)
- 11 days ago
- Alma, AR (14 miles from Fort Smith, AR)
- 11 days ago
Req ID: 459268 Address: 8060 Highway 282 Alma, AR, 72921 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized...
Customer Service Representative
- Lavaca, AR (13 miles from Fort Smith, AR)
- 16 days ago
- Lavaca, AR (13 miles from Fort Smith, AR)
- 16 days ago
The Customer Service Representative role involves providing professional and efficient customer service by managing inquiries, resolving issues, and maintaining accurate customer records....
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Medical Screener - Reception Technician (Customer Service)
- Fort Smith, AR
- 24 days ago
- Fort Smith, AR
- 24 days ago
Medical Screener - Reception Technician (Customer Service) at CSL Plasma in Fort Smith, Arkansas, United States Job Description Responsibilities: - Responsible for greeting donors at the plasma...
PART TIME CUSTOMER SERVICE - POLICE * PT Information Desk Clerk SUMMARY This position reports directly to the Information Desk Sergeant. This position is responsible for incoming calls to the...
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
The Customer Experience Representative II is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company...
Company Description #1 Pizza Company with flexible hours. Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Fort Smith, AR
Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Smith, AR
Highest Education Level
Customer Service Representatives in Fort Smith, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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