Customer Service Representative Jobs in Fort Smith, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(05311) - 933 W Center St, Ste 1
- Greenwood, AR (16 miles from Fort Smith, AR)
- 1 day ago
- Greenwood, AR (16 miles from Fort Smith, AR)
- 1 day ago
Uphold Domino's standards of grooming, uniform, and appearance. *Collect cash and credit card payments. *Promote pizza products and specials. *Receive cross-training for preparing products and...
Company Description Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza products and specials. Receive...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S....
Customer Service Representative - Lavaca
- Lavaca, AR (13 miles from Fort Smith, AR)
- 6 days ago
- Lavaca, AR (13 miles from Fort Smith, AR)
- 6 days ago
The Customer Service Representative provides professional and efficient customer service by managing inquiries, resolving issues, and maintaining accurate customer records....
Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and...
Medical Screener - Reception Technician (Customer Service)
- Fort Smith, AR
- 6 days ago
- Fort Smith, AR
- 6 days ago
Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...
- Alma, AR (14 miles from Fort Smith, AR)
- 8 days ago
- Alma, AR (14 miles from Fort Smith, AR)
- 8 days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Representative
- Charleston, AR (21 miles from Fort Smith, AR)
- 10 days ago
- Charleston, AR (21 miles from Fort Smith, AR)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Customer Service SUMMARY This position reports directly to the Information Desk Sergeant. This position is responsible for incoming calls to the Police Information Desk and Central...
Customer Service - Donor Support Technician CSL Plasma - 2.9 Fort Smith, AR Job Details Part-time Estimated: $25.3K - $29.4K a year 1 day ago Qualifications Bilingual Basic math High school...
**Job Summary** Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service...
Company Description #1 Pizza Company with flexible hours. Job Description Uphold Domino's standards of grooming, uniform, and appearance. Collect cash and credit card payments. Promote pizza...
Bilingual Customer Service Representative (Spanish) - Lavaca
- Lavaca, AR (13 miles from Fort Smith, AR)
- 28 days ago
- Lavaca, AR (13 miles from Fort Smith, AR)
- 28 days ago
Bilingual Customer Service Representative (Spanish) - Lavaca Job ID 27756416 Location Lavaca, AR, 72941 Other Location Description The Customer Service Representative provides professional and efficient...
The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of...
Demographic Data for Fort Smith, AR
Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Smith, AR
Highest Education Level
Customer Service Representatives in Fort Smith, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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