Customer Service Representative Jobs in Fort Smith, AR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Poteau, OK (21 miles from Fort Smith, AR)
- 4 days ago
- Poteau, OK (21 miles from Fort Smith, AR)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Van Buren, AR (8 miles from Fort Smith, AR)
- 4 days ago
- Van Buren, AR (8 miles from Fort Smith, AR)
- 4 days ago
Land Transport/Trucking Customer Service Representative Apply now Social Networks Menu Share on Facebook Share on X Share on linkedIn Share via email Download Location USA Career Level Graduates Employment...
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Retail Customer Service Cashier
- Alma, AR (14 miles from Fort Smith, AR)
- 5 days ago
- Alma, AR (14 miles from Fort Smith, AR)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
The Student Worker, Customer Service manages a variety of shipments and addresses customer concerns. This position requires superior customer service skills as well as the efficient utilization of...
- Spiro, OK (14 miles from Fort Smith, AR)
- 6 days ago
- Spiro, OK (14 miles from Fort Smith, AR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Muldrow, OK (14 miles from Fort Smith, AR)
- 6 days ago
- Muldrow, OK (14 miles from Fort Smith, AR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sallisaw, OK (21 miles from Fort Smith, AR)
- 6 days ago
- Sallisaw, OK (21 miles from Fort Smith, AR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Poteau, OK (21 miles from Fort Smith, AR)
- 6 days ago
- Poteau, OK (21 miles from Fort Smith, AR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Alma, AR (14 miles from Fort Smith, AR)
- 7 days ago
- Alma, AR (14 miles from Fort Smith, AR)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Charleston, AR (21 miles from Fort Smith, AR)
- 7 days ago
- Charleston, AR (21 miles from Fort Smith, AR)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Greenwood, AR (16 miles from Fort Smith, AR)
- 7 days ago
- Greenwood, AR (16 miles from Fort Smith, AR)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Van Buren, AR (8 miles from Fort Smith, AR)
- 7 days ago
- Van Buren, AR (8 miles from Fort Smith, AR)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lavaca, AR (13 miles from Fort Smith, AR)
- 7 days ago
- Lavaca, AR (13 miles from Fort Smith, AR)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Fort Smith, AR
Moving to Fort Smith, AR? Find some basic demographic data about Fort Smith, AR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Smith, AR
Highest Education Level
Customer Service Representatives in Fort Smith, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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