Customer Service Representative Jobs in Tempe, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Chandler, AZ (6 miles from Tempe, AZ)
- 3 days ago
- Liberty Mutual Insurance
- Chandler, AZ (6 miles from Tempe, AZ)
- 3 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Chandler, AZ (6 miles from Tempe, AZ)
- 6 days ago
- Liberty Mutual Insurance
- Chandler, AZ (6 miles from Tempe, AZ)
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote Work
- Alpha The Agency
- Scottsdale, AZ (13 miles from Tempe, AZ)
- 6 days ago
- Alpha The Agency
- Scottsdale, AZ (13 miles from Tempe, AZ)
- 6 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- Alpha The Agency
- Scottsdale, AZ (13 miles from Tempe, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (13 miles from Tempe, AZ)
- 14 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Bilingual Customer Service Specialist (Spanish)
- Phoenix, AZ (9 miles from Tempe, AZ)
- 17 days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 17 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Claims Representative
- Phoenix, AZ (9 miles from Tempe, AZ)
- 3 days ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 3 days ago
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
Restaurant Customer Service Team Member
- Gilbert, AZ (7 miles from Tempe, AZ)
- moments ago
- Gilbert, AZ (7 miles from Tempe, AZ)
- moments ago
Pay: $14 to $16/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative - Data Specialist in Tempe, AZ Location: Remote Compensation Range: $15.50/hr (BONUS POTENTIAL - Ask about our Comp Plan!)...
Retail Customer Service Associate
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 1 hour ago
- Scottsdale, AZ (7 miles from Tempe, AZ)
- 1 hour ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
We are seeking self-driven Customer Service Representatives with strong experience communicating with and supporting customers through Email, Chat and/or Phones to join our newest team and begin training...
Your Role on the Team As a Customer Service Representative - Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Phoenix, AZ (9 miles from Tempe, AZ)
- 5 hours ago
- Phoenix, AZ (9 miles from Tempe, AZ)
- 5 hours ago
Description: Review and process all incoming collection email requests which include : payment and return transfers, locate payments, modify tax returns, low volume returns, charge off report,...
Banking Customer Service Representative
- Chandler, AZ (6 miles from Tempe, AZ)
- 5 hours ago
- Chandler, AZ (6 miles from Tempe, AZ)
- 5 hours ago
Job Details: Title: Banking Customer Service Representative Location: Chandler, AZ Duration: 12 months of contract | Onsite Pay: $21/Hr. to $22/Hr....
Contact Center Customer Care Specialist I - PT
- Mesa, AZ (3 miles from Tempe, AZ)
- 5 hours ago
- Mesa, AZ (3 miles from Tempe, AZ)
- 5 hours ago
This recruitment will be used to fill one (1) current part-time vacancy. This recruitment will also establish an eligible list for possible part-time future vacancies in the Contact Center. This...
Customer Service Representative, Lead
- Glendale, AZ (18 miles from Tempe, AZ)
- 5 hours ago
- Glendale, AZ (18 miles from Tempe, AZ)
- 5 hours ago
This position provides lead expertise, guidance, and support to Customer Service Representatives (CSR), CSR Seniors, and other staff....
Demographic Data for Tempe, AZ
Moving to Tempe, AZ? Find some basic demographic data about Tempe, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tempe, AZ
Highest Education Level
Customer Service Representatives in Tempe, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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