Customer Service Representative Jobs in Scottsdale, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TicketManager
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 2 days ago
- TicketManager
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 2 days ago
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 6 days ago
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 6 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (6 miles from Scottsdale, AZ)
- 14 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Customer Service Claims Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 8 days ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 8 days ago
What you'll do: Document First Notice of Loss by acquiring relevant information for effective claim investigation....
Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkPart Time Customer Service and Sales Associate
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 3 hours ago
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 3 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Customer Service Representative
- Apache Junction, AZ (21 miles from Scottsdale, AZ)
- 4 hours ago
- Apache Junction, AZ (21 miles from Scottsdale, AZ)
- 4 hours ago
Qualifications Horizon Health and Wellness has Customer Service Representative (CSR) employment opportunity. We are looking for an outgoing, friendly and organized individual to join our team....
Customer Service Rep (07572) - 83rd Ave and Deer Valley
- Peoria, AZ (20 miles from Scottsdale, AZ)
- 5 hours ago
- Peoria, AZ (20 miles from Scottsdale, AZ)
- 5 hours ago
Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Lead Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 19 hours ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 19 hours ago
We are looking to add a Lead Customer Service Representative to our team at Deer Creek Animal Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
Customer Service Representative
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 19 hours ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 19 hours ago
We are looking to add a Customer Service Representative to our team at Deer Creek Animal Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination...
Store Customer Service Specialist
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 19 hours ago
- Mesa, AZ (6 miles from Scottsdale, AZ)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a member of the Client Service Team, the CSA plays a critical role in delivering an exceptional client experience by supporting advisors, anticipating client needs, and ensuring operational...
Customer Service Rep(07573) - 39506 N. Daisy Mountain Drive, Suite 120
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
- Phoenix, AZ (11 miles from Scottsdale, AZ)
- 1 day ago
Title Customer Service RepJob descriptionEditABOUT THE JOBRight now Domino's is looking for pizza makers and customer service representatives to staff stores in your area.Domino's has lots of ways for...
Customer Service Rep(09211) - 4085 S Gilbert Rd #7
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 1 day ago
- Chandler, AZ (13 miles from Scottsdale, AZ)
- 1 day ago
["Domino's Franchise", '3.5', 'Customer Service Rep(09211) - 4085 S Gilbert Rd #7', 'Easy Apply', 'Chandler, AZ', '', '$45K - $74K', '\xa0', '(Glassdoor est.)'][]
Demographic Data for Scottsdale, AZ
Moving to Scottsdale, AZ? Find some basic demographic data about Scottsdale, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Scottsdale, AZ
Highest Education Level
Customer Service Representatives in Scottsdale, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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