Customer Service Representative Jobs in Phoenix, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 7 days ago
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 7 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
In Person
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 14 days ago
- Alpha The Agency
- Scottsdale, AZ (15 miles from Phoenix, AZ)
- 14 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Phoenix, AZ
- 2 days ago
- Phoenix, AZ
- 2 days ago
Your Opportunity: Customer Service Representative TitleMax Phoenix, AZ As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
In PersonRequisition ID: 930587 Store #: E01009 Ops - Customer Svc - Admin PhxA Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are...
In PersonBenefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) 2026
- Willis Towers Watson
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 hours ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 hours ago
Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making...
Remote TemporaryCUSTOMER SERVICE REPRESENTATIVE 4 Open to current ADOT Employees ONLY Job Location: Vehicle and Title Support 1801 W....
RemoteCustomer Service Section Supervisor
- State of Arizona
- Phoenix, AZ
- 3 hours ago
- Phoenix, AZ
- 3 hours ago
DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona. Check out a day in the life of our Motor Vehicle Division employees...
RemoteCustomer Service Representatives
- Blue Sky Pest Control
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 3 hours ago
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 3 hours ago
Blue Sky Pest Control is hiring full-time Customer Service Representatives; $19 - $25 per hour (DOE). This position works from our main office, located in Gilbert, Arizona....
In PersonBilling Customer Service Representative
- LHH
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
Billing Customer Service Representative LHH Recruiting seeking an experienced Billing Customer Service Representative to join our client's call center team in Mesa, AZ....
In PersonCustomer Service Rep(07661) - Power Road
- Domino's Pizza
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
In PersonThe Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
In PersonCustomer Service Rep(07563) - 3125 S Alma School Rd., #1
- Domino's Pizza
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 hours ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 3 hours ago
Company Description Job Description JOB DETAILS Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 3 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonBilingual - Avail Customer Care Specialist
- Realtor.com
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 hours ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 3 hours ago
Recognized as the No. 1 site trusted by real estate professionals, Realtor.com has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with...
In Person- Sherwin Williams
- Fountain Hills, AZ (21 miles from Phoenix, AZ)
- 13 hours ago
- Fountain Hills, AZ (21 miles from Phoenix, AZ)
- 13 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Phoenix, AZ
Highest Education Level
Customer Service Representatives in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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