Customer Service Representative Jobs in Mesa, AZ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 4 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 4 days ago
Looking to kickstart your career in management? Alpha The Agency is on the hunt for a motivated individual to join our team as a Management Trainee in Scottsdale, AZ 85260. If you've got a...
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 11 days ago
- Alpha The Agency
- Scottsdale, AZ (11 miles from Mesa, AZ)
- 11 days ago
Join our team at Alpha The Agency as a Customer Service and Sales Rep in Scottsdale, AZ 85260. We are looking for individuals who are passionate about providing top-notch customer service and are...
- Phoenix, AZ (12 miles from Mesa, AZ)
- 19 days ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 19 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the...
Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 2 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Experience Specialist
- Phoenix, AZ (12 miles from Mesa, AZ)
- 7 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 7 hours ago
Customer Experience Specialist The Arizona Humane Society is looking for a dedicated full-time Customer Experience Specialist to work Monday - Friday from 10 AM - 7 PM at our Nina Mason Pulliam...
Sales Associate - Mesa Gateway EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: General Manager DEPARTMENT: Sales Associate POSITION DESCRIPTION SUMMARY A Sales Associate is responsible...
Customer Care Specialist II (Manheim)
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 9 hours ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 9 hours ago
CANDIDATE MUST HAVE STABLE INTERNET CONNECTION WITH REQUIRED BANDWIDTH AND LIVE IN PHOENIX, AZ. Key Responsibilities: Proficient in all knowledge base requirements. Manage high volume of inbound...
Customer Service Representative
- Phoenix, AZ (12 miles from Mesa, AZ)
- 10 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 10 hours ago
Position: First Shift (1st) Customer Service Representative Shift: 6:00am ; 4:30pm, Sunday-Wednesday Pay: $21.00per hour Be part of the worlds largest logistics company!...
Customer Service Rep / Lot Attendant
- Apache Junction, AZ (17 miles from Mesa, AZ)
- 12 hours ago
- Apache Junction, AZ (17 miles from Mesa, AZ)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (French/English)
- Phoenix, AZ (12 miles from Mesa, AZ)
- 13 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 13 hours ago
About the Role: As a Customer Service Representative (French/English), working for the Flex Pay buy now pay later travel product, you will deliver top-notch customer service through phone calls, emails...
Store - PHX-MESA/McKELLIPS, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Care Specialist II (Manheim)
- Phoenix, AZ (12 miles from Mesa, AZ)
- 13 hours ago
- Phoenix, AZ (12 miles from Mesa, AZ)
- 13 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option Can work remotely but need to...
Remote WorkCustomer Experience Representative (Advanced Solutions Sales)
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 13 hours ago
- Scottsdale, AZ (6 miles from Mesa, AZ)
- 13 hours ago
Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology...
Customer Service Advisor - Express
- Glendale, AZ (20 miles from Mesa, AZ)
- 13 hours ago
- Glendale, AZ (20 miles from Mesa, AZ)
- 13 hours ago
JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on...
Demographic Data for Mesa, AZ
Moving to Mesa, AZ? Find some basic demographic data about Mesa, AZ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mesa, AZ
Highest Education Level
Customer Service Representatives in Mesa, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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